Technical Support Coordinator Jobs in Spring, TX

Location: On-site in Houston, TX
Company: Yinlun TDI LLC
About Yinlun TDI LLC
Yinlun TDI LLC is a leading provider of advanced thermal management solutions for the U.S. automotive, commercial truck, and off highway markets. Following the acquisition by Zhejiang Yinlun Co., Ltd., Yinlun TDI has further strengthened its engineering expertise and manufacturing capabilities in the United States.
Headquartered in Houston, TX, Yinlun TDI LLC maintains sales and engineering facilities in California, Michigan, and Illinois. With strong support from our parent company, we are well positioned for continued growth across conventional heat exchangers, hybrid, electric vehicle (EV), and autonomous driving sectors.
Yinlun TDI LLC is an ISO 14001 and IATF 16949 certified manufacturer of heat exchangers and fluid cooling components for automotive, commercial truck, bus, and industrial markets.
Position Overview
We are seeking a Technical Service Engineer to support engineering releases, production transfers, and post-launch technical activities across multiple manufacturing locations.
This role combines technical problem-solving, manufacturing support, and cross-functional coordination to ensure engineering data accuracy, production readiness, and successful product launches. The ideal candidate has hands-on experience supporting manufacturing environments and understands the complexity of OEM program requirements.
This position plays a key role in maintaining engineering documentation integrity, supporting operational excellence, and ensuring smooth implementation of new and transferred production programs.
Key Responsibilities
• Support engineering release activities, ensuring drawings, specifications, and technical documentation are accurate and properly distributed across sites.
• Assist with production transfer and launch activities to ensure smooth implementation and minimal disruption to manufacturing operations.
• Provide technical support for post-production issues, warranty feedback, and corrective actions to improve product performance and reliability.
• Maintain engineering documentation control and ensure information is accessible and current across global locations.
• Support efforts to protect proprietary engineering data and ensure secure distribution to manufacturing partners and facilities.
• Collaborate with engineering, quality, manufacturing, and supply chain teams to improve release reliability and operational efficiency.
• Assist in identifying risks and supporting continuous improvement initiatives related to product launch and production support.
Requirements
Qualifications
Education
• Bachelor's degree in Mechanical Engineering or related field.
Professional Experience
• 5+ years of experience in manufacturing, product engineering, or technical support in a production environment.
• Experience supporting product launches, engineering changes, or production transfers preferred.
• Exposure to heat exchangers, cooling systems, or thermal management components is strongly preferred.
Skills & Competencies
• Understanding of APQP processes and manufacturing quality requirements.
• Familiarity with ERP systems (such as Plex) and engineering change management processes.
• Proficiency with CAD software (Pro/E, Creo, or similar).
• Strong problem-solving skills and ability to support cross-functional teams.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong communication skills for collaboration across global teams.
Mobility
• Ability to travel domestically and internationally as needed to support production transfer and launch activities.
Preferred Qualifications
• Experience in automotive, commercial vehicle, or industrial manufacturing.
• Experience supporting global manufacturing environments.
• Familiarity with thermal systems or fluid cooling components.
Benefits
• Competitive salary and performance-based bonus
• Comprehensive benefits package (medical, dental, vision, life insurance)
• Short-term and long-term disability coverage
• 401(k) with company match
• Paid vacation, sick time, holidays, and floating holidays
• Career growth opportunities in a fast-paced, global environment