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Technical Support Associate Jobs in Warren, MI (NOW HIRING)

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

Provide emergency after-hours support for critical facility systems as needed Documentation ... Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related ...

New

IT Support Technician, Assoc I

Novi, MI

$20.25 - $27.75/hr

JOB SUMMARY Provides high-quality, responsive tier I and tier II technical support for end users ... Associate degree in Computer Science or a related technical area with a minimum of one (1) year of ...

IT Support Technician, Assoc I

Novi, MI · On-site

$20.25 - $27.75/hr

JOB SUMMARY Provides high-quality, responsive tier I and tier II technical support for end users ... Associate degree in Computer Science or a related technical area with a minimum of one (1) year of ...

IT Support Technician, Assoc I

Novi, MI · On-site

$20.25 - $27.75/hr

JOB SUMMARY Provides high-quality, responsive tier I and tier II technical support for end users ... Associate degree in Computer Science or a related technical area with a minimum of one (1) year of ...

IT Support Technician Co-op

Fraser, MI · On-site

$19.25 - $26.50/hr

This role offers the opportunity to develop technical, problem-solving, and customer service skills ... Associate degree in Information Technology preferred. * A+ certification preferred. * Ongoing ...

Showing results 41-60

Technical Support Associate information

See Warren, MI salary details

$10

$23

$53

How much do technical support associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for technical support associate in Warren, MI is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $24.86 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Warren, MI?

For Technical Support Associate jobs in Warren, MI, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Warren, MI look for?

The top searched job categories for Technical Support Associate jobs in Warren, MI are:

What cities near Warren, MI are hiring for Technical Support Associate jobs?

Cities near Warren, MI with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Warren, MI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $48,242 per year, or $23.2 per hour.

Site Technical Manager

JLL

Sterling Heights, MI

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


JLL rating

8.3

Company rating: 8.3 out of 10

Based on 292 frontline employees who took The Breakroom Quiz

49th of 209 rated real estate companies


Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Technical Manger - Facilities Maintenance

Department: Facilities

Reports To: Sr. Facility Manager

Schedule: Monday-Friday, 6:30 a.m. - 3:00 p.m.

Location: Orion Assembly (Lake Orion, MI)

Position Summary:

JLL is seeking a highly skilled Technical Manager to join our Facilities Maintenance team. This role is responsible for maintaining, troubleshooting, and optimizing building systems such as dock doors and levelers, HVAC systems, programmable logic controllers (PLCs), and related control systems to ensure seamless facility operations. The ideal candidate will combine technical expertise with strong problem-solving abilities and a commitment to continuous improvement and cost savings

Key Responsibilities"

Systems Management & Technical Support

  • Respond to and resolve Maximo preventive maintenance (PM) tasks, Corrigo work orders, and client service calls daily
  • Building management systems (BMS), including Tridium platforms, ensuring proper functionality in coordination with contractors
  • Provide emergency after-hours support for critical facility systems as needed

Documentation & Compliance

  • Prepare weekly and monthly reports for the Facility Team
  • Develop and update Technical Information System (TIS) documents for the maintenance team
  • Maintain and update facility drawings and logic repositories in dual locations (JLL and client SharePoint)
  • Complete problem-solving documentation and safety catch reports monthly

Team Support & Leadership

  • Train and mentor maintenance technicians on Maximo, computer systems, and technical procedures in regard to systems
  • Assist with supervisory tasks including work permit creation, onboarding, and communication with client leadership
  • Coordinate weekend coverage for off-site incident commander duties
  • Participate in weekly JLL team meetings and contribute to continuous improvement initiatives

Strategic Initiatives

  • Lead controls projects focused on continuous improvement and cost savings
  • Research and recommend alternative options for discontinued parts and equipment
  • Manage and maintain three operational maintenance laptops with required software and IT updates

Required Qualifications:

Education & Experience

  • Associate's or Bachelor's degree in Electrical Engineering, Controls Engineering, or related technical field preferred
  • Minimum 3-5 years of experience with industrial control systems, PLCs, HMIs, and building automation systems

Technical Skills

  • Proficiency with PLC programming and troubleshooting (Allen-Bradley, Siemens, or similar platforms)
  • Experience with building management systems, particularly Tridium
  • Strong understanding of VFDs, HMI systems, and SCADA applications
  • Ability to read and interpret electrical schematics, P&IDs, and technical drawings

Software & Systems

  • Maximo CMMS experience required
  • Proficiency with Corrigo work order management system
  • Competency with Microsoft Office Suite and SharePoint
  • JLL Workday, JLL Connect, and Cority experience preferred

Certifications & Training

  • Lockout/Tagout (LOTO) certification required
  • First Aid/CPR certification required
  • OSHA 10 or OSHA 30 preferred
  • EPA compliance training experience preferred

Competencies

  • Strong analytical and problem-solving abilities
  • Excellent written and verbal communication skills
  • Ability to work independently and collaboratively in a team environment
  • Detail-oriented with strong organizational skills
  • Flexibility to provide off-hours emergency support when required
  • Commitment to safety, quality, and continuous improvement

Physical Requirements

  • Ability to work in industrial environments including labs and mechanical rooms
  • Comfortable working at heights and in confined spaces when necessary
  • Capable of lifting up to 50 pounds occasionally
  • Able to stand, walk, climb, and kneel for extended periods

What JLL Offers

  • Competitive salary and comprehensive benefits package
  • Ongoing technical and professional development training
  • Opportunities for career advancement within a global organization
  • Collaborative team environment focused on innovation and excellence

JLL is an Equal Opportunity Employer. We are committed to developing and sustaining a diverse workforce where everyone feels welcomed, valued, and heard.

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Detroit, MI, Lake Orion, MI, Pontiac, MI, Rochester Hills, MI, Sterling Heights, MI, Troy, MI, Waterford, MI

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

  • 401(k) plan with matching company contributions

  • Comprehensive Medical, Dental & Vision Care

  • Paid parental leave at 100% of salary

  • Paid Time Off and Company Holidays

  • Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.


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