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Technical Support Associate Jobs in Vancouver, BC

TLC Solutions, Inc.

Services Techncian

Langley, BC

How this Role Delivers Technolojoy The Service Technician is our frontline technical support person ... Any other fundamentals or Associate level Microsoft Certification * Preferred experience with

ARC'TERYX

Associate Platform Engineer

Vancouver, BC · On-site +1

CA$82K - CA$108K/yr

We do this through designing, building and supporting platforms to support our business needs ... Contributing to technical documentation and participating in team ceremonies such as backlog ...

PepsiCo

Warehouse Coordinator

Delta, BC

CA$49K - CA$79K/yr

Technical support within the Warehouse on various hardware and software * Other duties as assigned ... our associates to do meaningful work and make a lasting impact in the communities we serve.

Ubc

Research Associate

Vancouver, BC · On-site

CA$6.3K/mo

Contribute to peerreviewed publications, technical reports, and grant proposals. * Participate in ... Mentor junior researchers and support lab operations as needed. * Perform other research-related ...

PepsiCo

Warehouse Coordinator

Delta, BC · On-site

CA$49K - CA$79K/yr

Technical support within the Warehouse on various hardware and software * Other duties as assigned ... our associates to do meaningful work and make a lasting impact in the communities we serve.

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Vancouver, BC

Technical Support Associate information

See Vancouver, BC salary details

$8

$19

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How much do technical support associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for technical support associate in Vancouver, BC is $19.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.22 and $23.43 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Vancouver, BC?

The most popular types of Technical Support jobs in Vancouver, BC are:

What are popular job titles related to Technical Support Associate jobs in Vancouver, BC?

For Technical Support Associate jobs in Vancouver, BC, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Vancouver, BC look for?

The top searched job categories for Technical Support Associate jobs in Vancouver, BC are:

What cities near Vancouver, BC are hiring for Technical Support Associate jobs?

Cities near Vancouver, BC with the most Technical Support Associate job openings:

Technical Support Associate jobs near you

Dynamics 365 F&O Technical Architect

Long View Systems

Vancouver, BC • On-site

CA$106K - CA$139K/yr

Full-time

Re-posted 23 days ago

Job description

Long View. A career that helps you get more out of life.
 
A Long View career helps you get more out of life. We don't just say it, we prove it. Every day. We're proud of our reputation as one of North America's most dynamic IT providers - and we're even prouder of our culture that allows our people to live life to its fullest. At Long View, we create an environment of collaboration and support, of innovation and enthusiasm, of inclusion and belonging. As a member of the Long View team, you'll see how our company's core pillars - Integrity, Competence, Value, and Fun - resonate through the workplace. And in a recent survey, 89% of Long View team members rated Long View as a good or great place to work!

Are you a Dynamics 365 F&O Expert? 

We are looking for a professional and engaging Dynamics 365 F&O Technical Architect for our Dynamics Consulting practice! Utilizing your deep and expert knowledge of Finance & Operations processes you understand client requirements through strong business and technical consulting skills and are well versed in optimizing Dynamics 365 implementations. You favor Change Management over Customization and are able to influence customers accordingly. You will work directly with Sales and Delivery leaders to support solution demos, design, and quotes

A Day in the Life:
  • The role of the D365 F&O Technical Architect designs, architects and implements solutions with Dynamics 365 Finance and Operations modules
  • Support Long View's Business Applications D365 F&O portfolio by working with customers and internal stakeholders (business clients, business analysts, developers, other architects), defining customer solutions and delivering engagements that are innovative and exceed business requirements
  • Analyze complex requirements and develop IT strategies and multi-technology solutions that are aligned with industry-accepted best practices
  • Create relevant documentation as required including conceptual design, logical and physical designs, bill of materials, as-built diagrams, knowledge transfer materials, FAQs, and transition to operations information
  • Develop and implement solutions for the D365 F&O
What You Bring:
  • 5+ years of industry experience working with Dynamics 365 F&O
  • Proven expertise with multiple products in the D365 Unified Operations portfolio including:
  • Financials & Accounting
  • Budgeting
  • Project Management
  • Distribution
  • Transportation
  • Manufacturing
  • Cost Accounting
  • Procurement
  • Sales Orders
  • Retail
  • 3+ years of expertise with Dataverse and the PowerPlatform
  • 3+ years' experience with integrations/APIs
  • Ability to effectively communicate to different audiences including internal and external stakeholders and peers clearly and concisely in written, oral and various presentation formats and situations
  • Proficiency in workshop facilitation (envisioning workshops, art-of-the-possible sessions)
What Makes You Extra Awesome:
  • Designations such as Dynamics 365 Customer Service Functional Consultant Associate, PowerPlatform Developer, Scrum, and Prosci
Why Work at Long View?
  • Great people and culture 
  • Comprehensive benefits plan
  • Career Growth - Permanent staff positions, paid training, career life planning, and relocation and travel opportunities
  • Interesting Work - Be part of exciting projects while accessing all the latest technologies
  • Flexible Environment - A workplace that values the importance of flexibility for personal/professional growth, happiness, and wellness
$106,400 - $139,650 a year
Expected Salary Range plus 10% variable earnings
Want to learn more about our culture and life at Long View? Check us out on LinkedIn and Instagram!

Long View's mission of building the best and most sustainable team-driven organization requires dedicated and ambitious people. Through employee resource groups, impactful and effective conversations, townhalls and various company-wide training, including how to reduce unconscious bias, we are fostering an inclusive environment. We are committed to taking consistent, positive and lifelong action to be a diverse and equitable workplace because we know that the most effective companies are made up of people with varied identities, experiences and backgrounds.

Long View is an equal opportunity employer. If you have any accommodation requests for your interview or the role, please let your friendly Recruiter know
To help streamline our hiring process, we may use AI-powered tools to support activities such as application review and interview evaluation. These tools assist our team but do not make hiring decisions. We encourage candidates to share their own experiences and perspectives throughout the process so we can get to know the person behind the application. We are committed to fair, transparent, and inclusive hiring practices. If you have questions or need accommodation at any stage, please contact us.
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