Technical Support Associate Jobs in Kamloops, BC

Why You'll Love EECOL

When you join EECOL, you become part of a global leader in business-to-business distribution, logistics services and supply chain management solutions. We take pride in having an inclusive and family-like work environment. We provide a compensation package that offers competitive wages, flexible hours, excellent benefits, and a career you can be proud of. There are endless opportunities with our promote-within culture! 

What's in it for You

• Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work!
• Enjoy regular salary reviews and incentive opportunities.
• EECOL is not just a job, but a company where you can learn, develop, and build your career! All training provided. We promote within; excellent opportunities to advance along with educational assistance so you can pursue your career goals.
• A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future!
• Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.

As a Warehouse Associate, your training will focus on the gradual learning of basic warehouse tasks including receiving, picking, packing, shipping, wire cutting, light assembly, as well as housekeeping of assigned areas. You will comply with operational, audit, safety and all other company policies.

Responsibilities:

• Completes local safety orientation and training courses and ensures safety and security policies are followed
• Shadows more experienced Warehouse Operations associates on the verification of supplier inbound, customer returns, branch returns, and enters order receipts into computer and RF systems
• Through the guidance of more experienced Warehouse Operations associates, places received material, after segregating backorders, into proper warehouse storage locations
• Will receive training and practice on how to fill out log sheets for inbound overages, shortages, damages or non-compliant material
• Receives training and will practice how to use manual or RF process to pick, pack, weigh and ship product
• Assists in packing, labeling, wrapping and loading inbound/outbound trucks
• Will be trained on using system generated or manually prepared local delivery records, and complete applicable blocks on pick ticket
• Will assist with verifying return policy guidelines are followed prior to issuing credit for returned material
• Pulls stock and returns to location pending credit memo, sale, or return to supplier 
• Will receive training and practice on cutting and spooling wire
• Maintains counter stock and assists with some customer service activities 
• As the apprentice progresses with experience, they will receive additional training on how to operate a forklift and pallet jacks

Qualifications:

• Ability to follow direction
• Ambition to learn
• Ability to lift up to 50lbs

Working Environment: Warehouse - Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally, well-ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

Physical Expectations:

• Work is physically strenuous, and workers are required to lift heavy packages up to 50 pounds
• Work may require excessive bending or stooping
• Employee required to walk long distances repeatedly throughout the day
• Employee required to use hand tools

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This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan,subject to the terms and conditions of the applicable plan documents. For certain sales roles, EECOL also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Empowering People - Energizing Communities. Since 1919, EECOL Electric has provided material and technical support for the construction, industrial, and residential markets from over 60 locations in Canada. EECOL Electric is driven to provide exceptional service, proprietary solutions, and a complete product portfolio to a diverse range of customers' electrical requirements in automation, utility, lighting, data communication, wire and cable, power distribution, and renewable energy. EECOL's company culture is built on respect, integrity, honesty, and a shared passion for delivering a positive, memorable experience for our customers, partners, and communities. Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people's success - and that every team member should have the opportunity to grow without limits. EECOL's hire and grow within strategy empowers a change in how companies rely on their team members to move throughout all levels of the company. By joining our team, your contribution will help businesses and communities bring the right solutions to their electrical needs. If you are looking for an inclusive workplace that offers continuous development opportunities and brings state-of-the-art solutions to our electrical community, then you are in the right place. Find incredible opportunities to grow your career at Canada's premier electrical products distributor, while helping bring communities together. EECOL is an affiliated company of Wesco International. Future correspondence, documentation and systems may reference the Wesco name.