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Technical Support Associate Jobs in Trumbull, CT

Times Microwave Systems

Technical Writer

Wallingford, CT · On-site

The Technical Writer supports the Sales, Engineering and Manufacturing Teams in creating, reviewing ... Associates Degree or higher in a technical discipline is preferred. Occupational and/or military ...

Times Microwave Systems

Technical Writer

Wallingford, CT · On-site

The Technical Writer supports the Sales, Engineering and Manufacturing Teams in creating, reviewing ... Associates Degree or higher in a technical discipline is preferred. Occupational and/or military ...

Zimmer US, Inc.

Sales Associate I - Hip & Knee

Stamford, CT · On-site

$15 - $20.25/hr

This entry-level role provides technical, clinical, and logistical support to the sales team and healthcare providers in hospitals or ambulatory surgery centers. The Sales Associate I builds ...

FuelCell Energy

Senior Technical Writer

Danbury, CT · On-site

$65K - $80K/yr

Supports document release, issuance, and control processes to ensure accurate versioning and ... Associate degree or higher in engineering, technology, technical communication, English, or a ...

FuelCell Energy

Senior Technical Writer

Danbury, CT

$65K - $80K/yr

Supports document release, issuance, and control processes to ensure accurate versioning and ... Associate degree or higher in engineering, technology, technical communication, English, or a ...

FuelCell Energy

Senior Technical Writer

Danbury, CT · On-site

$65K - $80K/yr

Supports document release, issuance, and control processes to ensure accurate versioning and ... Associate degree or higher in engineering, technology, technical communication, English, or a ...

Markent Personnel

Maintenance Manager

Bridgeport, CT · On-site

Provide technical support in preparation of specifications, evaluation of bid proposals, and ... the associate to be on call at any time to address emergency conditions at the plants, or ...

JobFormance

Maintenance Manager

Bridgeport, CT · On-site

Provide technical support in preparation of specifications, evaluation of bid proposals, and ... the associate to be on call at any time to address emergency conditions at the plants, or ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Trumbull, CT

Technical Support Associate information

See Trumbull, CT salary details

$10

$24

$56

How much do technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support associate in Trumbull, CT is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $25.96 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Trumbull, CT look for?

The top searched job categories for Technical Support Associate jobs in Trumbull, CT are:

What cities near Trumbull, CT are hiring for Technical Support Associate jobs?

Cities near Trumbull, CT with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Trumbull, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $50,396 per year, or $24.2 per hour.

Technical Writer

Times Microwave Systems

Wallingford, CT

Full-time

Posted 6 days ago

Job description

Summary:
The Technical Writer supports the Sales, Engineering and Manufacturing Teams in creating, reviewing, releasing and maintaining technical and manufacturing documentation, supporting Oracle maintenance, ensuring configuration control for required processes as well as supporting through documentation various manufacturing processes.
Essential Duties and Responsibilities
  • Principal role in preparation and peer review of Manufacturing Instructions and technical specifications.
  • Configuration management across multiple TMS document control processes.
  • Oracle administration, entry and update of item masters, routings, and bills of material applicable for raw materials and production components to ensure timely and accurate MRP support and release of production documentation.
  • Coordination with the Sales Team and Applications Engineering Team to review customer drawings and specifications for design concerns/conflicts and material requirements related to Oracle entry.
  • Integration with Manufacturing Engineering to support and optimize any/all production processes.
  • Disseminate necessary information to keep internal customers informed regarding status/progress of work in process.

Qualifications/Requirements
  • Associates Degree or higher in a technical discipline is preferred. Occupational and/or military experience in leu of education will be considered.
  • Demonstrated written and verbal communication skills. Strong Technical Writing and computer skills including fluency with Microsoft Word, Excel and PowerPoint is required.
  • Hands on experience with coaxial cable assembly manufacturing is a plus
  • Demonstrated interpersonal skills with ability to work in a team environment is required.
  • Familiarity/experience with 3D solid modeling software & data vaulting is a plus.
  • Fundamental knowledge of mechanical and electrical manufacturing processes, including assembly and testing.
  • Familiar with manufacturing and drafting practices is preferred.
  • Experience with and/or exposure to AS9100 quality standards is a plus.
  • Experience interpreting work instructions to connect test equipment is preferred.
  • Prior experience with mechanical and electrical operation of test equipment is preferred.
  • Prior experience reading and interpreting specs (blueprints, schematics, etc.) is preferred.
  • Experience working with ERP and/or MRP systems is a plus.
  • Industry experience 3+ years minimum is preferred.

Times Microwave Systems is an equal opportunity employer M/F/D/V.

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