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Tech Support Jobs in Trumbull, CT (NOW HIRING)

Priceline

IT Support Specialist

Norwalk, CT · Hybrid

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

priceline.com LLC

IT Support Specialist

Norwalk, CT · On-site

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Priceline.com LLC

IT Support Specialist

Norwalk, CT · On-site

$65 - $80/hr

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Priceline.com LLC

IT Support Specialist

Norwalk, CT · Hybrid

Two days in-office. IT Support Specialist Our Corporate IT team keeps Priceline employees productive by delivering reliable endpoint support, collaboration technology, and office technology ...

Withersworldwide

IT Support Analyst

New Haven, CT · On-site

$75K - $85K/yr

Summary Under the general direction of the US IT Service Delivery Manager and according to established policies and procedures, the IT Support Analyst will work as part of the US IT Support team ...

New

Burger King

IT Support Technician

Stamford, CT · On-site

$23 - $31.50/hr

We are looking for a hands-on IT Support Technician to keep technology running across our quick-service restaurant locations. You will be the first point of contact for hardware, software, network ...

Burger King

IT Support Technician

Stamford, CT · On-site

$23 - $31.50/hr

We are looking for a hands-on IT Support Technician to keep technology running across our quick-service restaurant locations. You will be the first point of contact for hardware, software, network ...

TEKsystems

It Support Technician

Norwalk, CT · On-site

$23 - $30/hr

Description Seeking a Level 2 Onsite Support Technician based in the Norwalk, CT area who can ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

TEKsystems

It Support Technician

Norwalk, CT · On-site

$23 - $30/hr

Description Seeking a Level 2 Onsite Support Technician based in the Norwalk, CT area who can ... As an industry leader in Full-Stack Technology Services, Talent Services, and real-world ...

TEKsystems

It Support Technician - Printer

New Haven, CT · On-site

$25 - $30/hr

IT Support Technician - Print Services Location: New Haven, CT Schedule: 100% On-Site | 37.5 Hours per Week Position Overview We are seeking an experienced IT Support Technician - Print Services to ...

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Showing results 1-20

All JobsTech Support JobsTech Support Jobs in Trumbull, CT

Tech Support information

See Trumbull, CT salary details

$26.5K

$42.7K

$64.8K

How much do tech support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for tech support in Trumbull, CT is $42,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,800.00 and $46,100.00 per year, depending on experience, location, and employer.

What is a tech support specialist?

Tech support specialists are professionals who assist users in resolving technical issues with hardware, software, or network systems. They provide guidance by troubleshooting problems, answering questions, and offering solutions via phone, email, chat, or in person. Their goal is to ensure that technology functions smoothly for individuals or organizations by addressing technical challenges promptly and efficiently.

What are the qualifications to get a job in tech support?

The qualifications for jobs in technical or tech support vary but typically include a high school diploma and experience with repairing technology and customer service. Some companies may prefer candidates with a bachelor’s degree in computer science or certification in a specific type of software or hardware. Others may provide on-the-job training in their system. Technical or tech support jobs typically involve helping a company with issues that come up in its internal system or assisting individuals with problems. Duties frequently involve using helpdesk software, checking on system operations, explaining technical processes to users, and tracking issues to identify faults with software or hardware.

What are the key skills and qualifications needed to thrive as a tech support specialist, and why are they important?

To thrive as a Tech Support specialist, you need a solid understanding of computer systems, troubleshooting techniques, and common operating systems, typically supported by relevant IT certifications or coursework. Familiarity with ticketing systems, remote desktop software, and diagnostic tools is often required. Exceptional communication skills, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills ensure timely, accurate support and contribute to positive user experiences and organizational efficiency.

What are some common challenges faced by tech support professionals and how can they be managed?

Tech Support professionals often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support requests simultaneously. Success in this role typically involves staying organized, maintaining patience, and developing strong problem-solving skills. Collaborating with team members and documenting solutions can help resolve issues more efficiently and improve the overall customer experience.

What is the difference between Tech Support vs Help Desk Technician?

AspectTech SupportHelp Desk Technician
Required CredentialsHigh school diploma or equivalent; certifications like CompTIA A+ often preferredHigh school diploma or equivalent; certifications like CompTIA A+ are common
Work EnvironmentOn-site or remote; troubleshooting hardware/software issues for end-usersOn-site or remote; providing technical assistance and support to users
Employer & Industry UsageIT companies, tech support firms, corporate IT departmentsIT service providers, corporate IT, government agencies

Both roles involve assisting users with technical issues, often requiring similar certifications and working in comparable environments. The main difference lies in scope: Tech Support may handle more complex technical problems, while Help Desk Technicians focus on user support and issue resolution.

What is entry level tech support?

Entry level tech support refers to the initial position in technical support roles, typically requiring minimal prior experience. It involves assisting users with basic hardware, software, and network issues, often using troubleshooting tools and customer service skills. These roles usually require a high school diploma or equivalent and may offer on-the-job training or certifications like CompTIA A+.

What is the job of a tech support?

A tech support professional assists users with troubleshooting hardware and software issues, providing technical guidance and solutions. They often use diagnostic tools, communicate clearly with customers, and may hold certifications like CompTIA A+ to perform their duties effectively.

What skills do I need for tech support?

Tech support professionals need strong communication skills to explain technical issues clearly, along with problem-solving abilities to diagnose and resolve hardware and software problems. Knowledge of operating systems, networking, and common troubleshooting tools is essential, and certifications like CompTIA A+ can enhance credibility and job prospects.
More about Tech Support jobs
Tech Support jobs near you
Infographic showing various Tech Support job openings in Trumbull, CT as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,662 per year, or $20.5 per hour.

IT Support Specialist

American IT Solutions Inc

Hamden, CT • On-site

$66 - $78/hr

Other

Medical, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Provide onsite and remote technical support for managed-services clients.

  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.

  • Support client development activities by identifying service opportunities and assisting with technical assessments and proposals.

Job description

About the Organization American IT Solutions, Inc. provides "World Class Technology Services to Small Businesses and fortune 500 companies nationwide." Founded in 2003, American IT Solutions, Inc. (AIT) combines award winning hardware solutions with customer focused managed sourcing services. This unique solutions suite provides our clients with state-of-the-art computing hardware and decreased staff costs while optimizing organizational performance.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category Information Technology

Position IT Support Specialist

Description IT Support Specialist Managed Services & Business Development Hybrid Office & Field | 3-5 Years of Experience | Client-Facing Role Position Summary

American IT Solutions is seeking an experienced IT Support Specialist to join our Managed Services team. This hybrid office-and-field position combines hands-on technical support, client relationship management, and business-development support.

The successful candidate will provide onsite and remote IT services to existing clients while helping identify and develop new business opportunities. This position is well suited for an IT professional who enjoys solving technical problems, working directly with clients, and contributing to company growth.

Base salary range

$25-$29

Annual technical-performance bonus

Up to $3,000

Business-development commissions

Uncapped

Expected total compensation

$66,000-$78,000

High-performer potential

$80,000+

Candidate-friendly benefits
  • Mileage reimbursement or company vehicle
  • Company cellphone and laptop
  • Health insurance contribution
  • 401(k) match of 3% regardless of contribution
  • 10 Days PTO plus paid holidays
  • Certification and training reimbursement
  • Comp time or additional pay for substantial after-hours work
Key Responsibilities

Managed IT Services and Technical Support

  • Provide onsite and remote technical support for managed-services clients.
  • Troubleshoot and resolve hardware, software, network, cloud, security, and connectivity issues.
  • Install, configure, maintain, and support desktops, laptops, printers, mobile devices, networking equipment, and related technologies.
  • Support Microsoft Windows, Microsoft 365, Active Directory, email, user accounts, permissions, and cloud-based applications.
  • Assist with the administration and monitoring of servers, networks, backups, endpoint protection, patching, and cybersecurity solutions.
  • Monitor client environments and proactively identify technical risks, performance issues, and service needs.
  • Assist with new-client onboarding, technology assessments, equipment deployments, and managed-services implementations.
  • Perform workstation installations, system upgrades, equipment replacements, and basic technology migrations.
  • Escalate complex technical issues to senior team members, vendors, or third-party providers when necessary.
  • Maintain accurate service tickets, technical documentation, asset records, and client information.
  • Follow established service procedures, security requirements, and client-specific standards.
  • Recommend practical technology improvements that strengthen security, reliability, productivity, and operational efficiency.
  • Communicate clearly and professionally with technical and nontechnical client contacts.
  • Participate in scheduled after-hours support or project work when required.
Client Development and Sales Support
  • Identify potential service opportunities while supporting existing and prospective clients.
  • Build positive relationships with client contacts and recognize technology needs that American IT Solutions may be able to address.
  • Prospect for potential managed-services clients through phone calls, email outreach, professional networking, referrals, and community involvement.
  • Attend networking functions, industry events, trade shows, and business-development meetings.
  • Participate in discovery meetings to help evaluate prospective clients' technology environments, business objectives, operational challenges, and service requirements.
  • Assist with technical assessments, solution recommendations, presentations, proposals, scopes of work, and cost estimates.
  • Explain technical solutions and service recommendations in clear business terms.
  • Help promote American IT Solutions' managed IT, cybersecurity, backup, cloud communications, infrastructure, hardware, and technical support services.
  • Document prospects, opportunities, follow-up activities, and sales progress.
  • Assist with transitioning newly acquired clients from the sales

Full-Time/Part-Time Full-Time

Location Hamden, CT

Number of Openings 1

Req Number INF-26-00008

This position is currently accepting applications.

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