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Technical Support Associate Jobs in Spring, TX (NOW HIRING)

PrideStaff

IT Desktop Support Technician

Houston, TX · On-site

$18 - $22/hr

Provide timely in-person and remote technical support for hardware, operating systems, and ... Modern Desktop Administrator Associate certifications. * Experience with automated deployment tools ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... technical issues. Education or Desired License and Certificates: * Associate's or Bachelor's degree ...

Xammax

IT Support Engineer 2

Houston, TX

$55K - $105K/yr

... quality technical support and software troubleshooting to ensure seamless computer management ... associates. * Assist other departments includes IT Help Desk and auditing ICS IT software. ...

Sungrow USA Corporation

IT Support Technician

Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... technical issues. Education or Desired License and Certificates: * Associate's or Bachelor's degree ...

City of Houston

Technical Hardware Analyst II

Houston, TX · On-site

$29.78 - $875/hr

MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires an Associate's degree (two-year program) in ... technical support call 855-524-5627 Due to the high volume of applications received, the Hiring ...

TAS Energy

IT Support Specialist

Houston, TX · On-site

The IT Support Specialist provides technical support for desktop, laptop, and tablet computers ... Associates degree in a computer related field preferred or experience in an IT support position.

PDI (NY)

Tru-D Support Specialist - Houston, TX

Houston, TX · On-site

$60K - $65K/yr

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE The Tru-D Support Specialist (TSS) provides technical support and implementation services ...

PDI

Tru-D Support Specialist - Houston, TX

Houston, TX · On-site

$60K - $65K/yr

We have several locations across the US and are looking for new Associates to join our team! POSITION PURPOSE The Tru-D Support Specialist (TSS) provides technical support and implementation services ...

DEX Imaging

Driver / Equipment Setup Associate

Houston, TX · On-site

$16.25 - $19.50/hr

Position Summary DEX Imaging is seeking a Driver / Setup Associate to support customer deliveries ... field support, technical support, equipment setup, or related experience preferred. * Basic ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Spring, TX

Technical Support Associate information

See Spring, TX salary details

$9

$21

$50

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Spring, TX is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Spring, TX? The most popular types of Technical Support jobs in Spring, TX are:
What job categories do people searching Technical Support Associate jobs in Spring, TX look for? The top searched job categories for Technical Support Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Technical Support Associate jobs? Cities near Spring, TX with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Technical Sales Associate

Morrell Group / Womack Machine Supply Co

Houston, TX • On-site

Full-time

Re-posted 3 days ago

Job description

SUMMARY: The Technical Sales Associate is an entry-level field Sales position designed to develop future Technical Sales Representatives (TSRs) through a structured two-year mentorship and training program. This role supports up to three TSRs and collaborates closely with Regional Management (Regional Sales Manager, Regional Technology Sales Manager, Regional Vice President) to learn Evolution Motion Solutions' products, sales processes, and customer engagement strategies. This position combines hands-on customer interaction, technical sales development, and cross-functional collaboration to prepare for a long-term career in professional technical sales.
In Year 1 of the program, the Technical Sales Associate focuses on training, customer support, and company initiatives. In Year 2, the role expands to include assigned accounts and new territory development. After completion of the 2-year program, and with management approval, the Technical Sales Associate may be promoted to a Technical Sales Representative in Year 3.
PRIMARY DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each primary duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform their primary duties.
  • Participate in structured onboarding and a 30-60-90-day training plan, including product knowledge, customer relationship management (CRM), and sales process fundamentals.
  • Support up to three assigned TSRs and regional leadership by assisting with lead generation, quotes, follow-ups, and customer engagement.
  • Focus on company initiatives including Filtration, Accessories, and Selling Through the Line to strengthen Evolution's market presence.
  • Increase content with existing customers and engage with new customers who may not receive regular TSR coverage.
  • Work directly with regional teams and supplier partners to learn technical solutions, quoting tools, and application engineering.
  • Meet early-stage activity metrics such as calls, emails, and demos scheduled; progress to revenue-based metrics as responsibilities expand.
  • Maintain accurate records of customer interactions, quotes, and opportunities within the CRM system.
  • Participate in weekly meetings, monthly reviews, and quarterly in-person events for development and alignment.
  • Contribute to process refinement, share learning experiences, and assist in implementing regional sales best practices.
  • Other duties as assigned.

Requirements
QUALIFICATIONS: The requirements listed below are representative of the education, experience, skills, and/or abilities required. An individual must meet the minimum requirements as listed in each Qualifications sub-section.
EDUCATION:
  • Technical School 2-year training or bachelor's degree in related technical field preferred.
  • High school diploma or GED required.

EXPERIENCE:
  • Exposure to industrial, technical, or equipment sales a plus.
  • Experience in remote or independent work environments is beneficial.

SKILLS & ABILITIES:
  • Strong interpersonal and communication skills, both verbal and written.
  • Desire and ability to learn technical concepts and applications.
  • Demonstrated initiative, entrepreneurial mentality, and self-motivation.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to manage multiple priorities, meet deadlines, and work with minimal supervision.
  • Coachable, curious, and comfortable with structured feedback and development.

PHYSICAL DEMANDS:
The work is primarily sedentary, requiring frequent use of computers, phones, and video communication tools. Regular travel to customer sites and regional offices is expected. Must be able to sit or drive for extended periods, lift up to 25 pounds occasionally, and move through customer environments including industrial facilities and warehouses.
WORK ENVIRONMENT:
This role involves hybrid work between remote and field environments. The employee may work from a home office, customer locations, or regional facilities. Regular regional travel and occasional overnight stays may be required.
This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with it.
Evolution Motion Solutions is an Equal Opportunity Employer

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