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Technical Support Associate Jobs in Spring, TX (NOW HIRING)

Provide rapid technical support to minimize production interruptions and improve equipment ... Associate's or Bachelor's Degree in Engineering, Industrial Technology, IT, or a related technical ...

Key Responsibilities Provide Level One technical support for Lowe's Pro Supply associates and business partners by diagnosing, troubleshooting, resolving, and escalating commonly reported technology ...

We are seeking a detail-oriented Land Data Analyst to support clients through the full lifecycle of ... Associate degree or bachelor's degree preferred; equivalent combination of education and relevant ...

We are seeking a detailoriented Land Data Analyst to support clients through the full lifecycle of ... Associate degree or bachelor's degree preferred; equivalent combination of education and relevant ...

IT Support Technician

Houston, TX ยท On-site

$20.50 - $28.25/hr

First-Line Technical Support: Provide timely and effective first-line technical support to end ... Associate's degree in information technology, Computer Science, or a related field, or equivalent ...

IT Support Representative

Houston, TX ยท On-site

$19.75 - $27.25/hr

Technical aptitude * Attention to detail * Time management and prioritization * Cross-functional collaboration Requirements * 1-3+ years of experience in IT support or help desk roles. * Associate ...

IT Support Representative

Houston, TX

$20.50 - $28.25/hr

... Technical aptitude Attention to detail Time management and prioritization Cross-functional collaboration Requirements 1-3+ years of experience in IT support or help desk roles. Associate's or ...

This role serves as the primary internal and external resource for telematics support, customer ... Associate's degree or technical certificate in a mechanical, technical, or related discipline

The Technical Owner will work directly with Transportation Operations, business analysts, developers, integration teams, and Manhattan Associates to design, implement, test, and support reliable TMS ...

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Technical Support Associate information

See Spring, TX salary details

$9

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How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Spring, TX is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $23.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Spring, TX? The most popular types of Technical Support jobs in Spring, TX are:
What job categories do people searching Technical Support Associate jobs in Spring, TX look for? The top searched job categories for Technical Support Associate jobs in Spring, TX are:
What cities near Spring, TX are hiring for Technical Support Associate jobs? Cities near Spring, TX with the most Technical Support Associate job openings:

Technical Sales Support Engineer - Supply Systems

Freudenberg

Houston, TX โ€ข On-site

Full-time

Re-posted 19 hours ago


Job description

Working at Freudenberg: We will wow your world!

Responsibilities:
  • Review customer specifications, application data, and technical requirements to develop engineered supply system solutions.
  • Prepare technical quotations and proposal packages for both standard and customized supply systems.
  • Provide technical clarification and application support between customers, Sales, Engineering, and internal stakeholders.
  • Support applications related to API 682 4th Edition, ANSI standards, Quick Ship programs, and Refill Cart offerings.
  • Coordinate with cross-functional teams to align project scope, costing, delivery expectations, and technical feasibility.
  • Interpret P&IDs, GA drawings, isometrics, instrumentation diagrams, and dimensional requirements to ensure solution accuracy and compliance.
  • Collaborate with Design Engineering to develop or refine 2D drawings, preliminary layouts, and technical documentation required for proposals.
  • Support continuous improvement initiatives related to quotation quality, costing reliability, process efficiency, lead time accuracy, and mechanical seal application support as needed.
Qualifications:
  • Bachelor's degree in Mechanical Engineering or a related engineering discipline.
  • Minimum 5-7 years of experience in application engineering, technical sales support, project engineering, supply systems, rotating equipment, or a related industrial environment.
  • Strong ability to interpret technical specifications and translate customer requirements into practical engineered solutions.
  • Demonstrated experience interpreting P&IDs, PFDs, GA drawings, instrumentation diagrams, and mechanical layout drawings.
  • Working knowledge of seal supply systems, auxiliary systems, instrumentation, piping assemblies, and mechanical seal applications.
  • Familiarity with API 682, ASME, ANSI, and other industry standards relevant to engineered supply systems.
  • Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, Teams, and SharePoint, along with CAD tools such as AutoCAD or SolidWorks.
  • Strong communication, collaboration, organizational, and problem-solving skills, with experience supporting quotations, costing reviews, delivery coordination, and custom scope interpretation.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

EagleBurgmann Industries LP