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Technical Support Associate Jobs in Spokane, WA (NOW HIRING)

K2 Staffing, LLC

IT Support Engineer - (MSP)

Spokane, WA · On-site

$35 - $45/hr

Experience writing proposals for and implementation of technical solutions to fulfill business ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...

K2 Staffing

IT Support Engineer - (MSP)

Spokane, WA

Experience writing proposals for and implementation of technical solutions to fulfill business ... MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified ...

ARA

Staff Manufacturing Engineer 2

Spokane, WA · On-site

$43.74 - $72.89/hr

The Southwest Division (SWD) of Applied Research Associates, Inc. (ARA) is seeking an experienced ... Responsibilities Include: * Provide technical support and hands-on participation in the ...

Keytronic

Electronic Technician 2

Spokane Valley, WA

$24 - $25/hr

Responsible for technical support on specific production systems and products. Performs routine ... Associates of Science degree in electronics or equivalent from a two-year college or technical ...

Avista

Substation Maintenance Engineer

Spokane, WA · Hybrid

$68K - $87K/yr

Provide technical support to field crews for inspections, testing, troubleshooting, and repairs ... 100,486 Associate Engineer: * Minimum of two (2) years of engineering work experience required ...

159995 Vista Title and Escrow

IT Specialist

Spokane, WA · On-site

$28 - $31.25/hr

The IT Specialist will serve as the primary point of contact for all technical support across the ... Associate degree preferred. * 3+ years experience in IT support, application support, or systems ...

Maurices

Retail Sales Associate - Part-Time

Post Falls, ID · On-site

$11.41 - $12.09/hr

Position Overview: Whatyou'lldo Our Part-Time Retail Sales Associates (Stylists/Sales Support ... Some technical aptitude * Ability to follow directions and work with a sense of urgency in a fast ...

Berriehill Research

Die-Casting Engineer 2

Spokane, WA · On-site

$90K - $151K/yr

The Southwest Division (SWD) of Applied Research Associates, Inc. (ARA) is seeking an experienced ... Responsibilities Include: * Provide technical support and hands-on participation in the ...

ARA

Die-Casting Engineer 2

Spokane, WA · On-site

$43.74 - $72.89/hr

The Southwest Division (SWD) of Applied Research Associates, Inc. (ARA) is seeking an experienced ... Responsibilities Include: * Provide technical support and hands-on participation in the ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Spokane, WA

Technical Support Associate information

See Spokane, WA salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for technical support associate in Spokane, WA is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.73 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Spokane, WA?

The most popular types of Technical Support jobs in Spokane, WA are:

What are popular job titles related to Technical Support Associate jobs in Spokane, WA?

For Technical Support Associate jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Spokane, WA look for?

The top searched job categories for Technical Support Associate jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Technical Support Associate jobs?

Cities near Spokane, WA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,934 per year, or $25 per hour.

IT Support Engineer - (MSP)

K2 Staffing, LLC

Spokane, WA • On-site

$35 - $45/hr

Full-time

Re-posted 23 days ago

Job description

Summary
 
Our client is a leading IT Solutions Company (MSP - Managed Services Provider) located in Spokane, WA and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities 
  • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. 
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • Three years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills 
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs 
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management)
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • MUST have worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+ 
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus

Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.