ZipRecruiter

Log In

1

Technical Support Associate Jobs in Spokane, WA (NOW HIRING)

Fiserv, Inc.

Client Support Specialist

Liberty Lake, WA · On-site

$34K - $50K/yr

As a Client Support Tier 1 - Sr Associate I, you'll play a key role in delivering exceptional service to our clients. This position involves providing technical support, troubleshooting issues, and ...

Monitise

Client Support Specialist

Liberty Lake, WA · On-site

$34K - $50K/yr

As a Client Support Tier 1 - Sr Associate I, you'll play a key role in delivering exceptional service to our clients. This position involves providing technical support, troubleshooting issues, and ...

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ... of an associate's degree and/or additional relevant IT experience. * Technical Skills:

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

NEFCO is seeking a motivated and experienced IT Support & Network Analyst to join our IT team. The ... of an associate's degree and/or additional relevant IT experience. * Technical Skills:

next page

Showing results 1-20

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Spokane, WA

Technical Support Associate information

See Spokane, WA salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support associate in Spokane, WA is $24.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $26.73 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Spokane, WA?

The most popular types of Technical Support jobs in Spokane, WA are:

What are popular job titles related to Technical Support Associate jobs in Spokane, WA?

For Technical Support Associate jobs in Spokane, WA, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Spokane, WA look for?

The top searched job categories for Technical Support Associate jobs in Spokane, WA are:

What cities near Spokane, WA are hiring for Technical Support Associate jobs?

Cities near Spokane, WA with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Spokane, WA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,934 per year, or $25 per hour.

Assoc. Director - Technical Services - Pharmaceutical

MRINetwork Jobs

Spokane, WA • On-site

$150K - $180K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description

Our client – a global and growing BioPharma CDMO company needs an Associate Director – Technical Services with Pharmaceutical Industry experience at their expanding plant in WA state, Excellent total comp. up to $200K+ with excellent Benefits + Relocation Bonus.

Job Posting # 2699

Job Title: Assoc. Director – Technical Services - Pharmaceutical                  

Location:  Spokane, WA                                                                                             

Relocation: The client offers a generous lumpsum bonus for relo assistance.

 

Compensation: Annual salary range of $150K – 180K + Annual Bonus – 15% Target

Full Benefits = Medical, Vision, Dental, 15 days’ vacation/sick time, 10 - Holidays, 401k (match up to 4%).

 

Company Info:

Our client is a growing CDMO company in the Pharmaceutical Industry. They are a part of a global parent company with sites in many countries. This is an integrated contract development and manufacturing organization (CDMO) offering specialized Aseptic Sterile manufacturing, filling and lyophilization of drug products in Vials.

Group Info: Be part of the Plant Technical Services Group. This group supports New Product Introductions from R/D to manufacturing and also existing manufactured products.

 

Note 1: This person will have around 20 technical staff working Weekday/Weekend shifts including 2 managers reporting to this role. This role will report to the Dir of Technical Services. Note 2: The company recently completed their 3rd state-of-the-art Sterile Liquid compounding & Vial Filling line and are currently expanding again with a 4th line at this growing plant site.

Note 3: Client will support transfer of existing H1B Visa for this permanent direct hire role, but will not sponsor for a new H1B visa.

Job Description:

 

The Associate Director of Technical Services is responsible for providing technical expertise to develop, validate, and enhance manufacturing processes. 

  • Transfer technology for new products from the development site(s) to the manufacturing site
  • Transfer technology to Manufacturing during the process validation of submitted/approved products
  • Plan and manage successive phases of developmental and transfer activities including production of research, Scale-Up, Exhibit/Registration for ANDA submission, component changes and process validation batches.
  • Provide technical support to manufacturing (i.e. review SOPs, Protocols, reports, etc.)
  • Perform all supervisory duties including for exempt level scientists and hourly technicians. Assigning daily work, hiring, performance management, training and other managerial duties.
  • Write and manage department SOPs, training, etc. to ensure regulatory compliance and operations enhancement.
  • Coordinate investigation and closure of incidents.
  • Coordinate media fills and related SOPs

Candidate Must Have:

  • Bachelor’s Degree in Science, Engineering or related field.
  • 10+ years of related technical experience with Technical Transfer Services, R/D etc.
  • 3+ years of Managerial experience over a team of 10+
  • Pharmaceutical and FDA Regulated Industry experience
  • Experience with sterile / aseptic liquid filling and packaging

Candidate Nice to Have:

  • Master Degree.
  • Experience working in a fast-paced Pharma Contract Manufacturing Organization (CDMO)
  • Experience working in aseptic filling, Formulations & Compounding operations.

Keywords: Process engineering, Technical transfer, Project, Manufacturing support, Pharma, CDMO, plant, FDA, GMP, Sterile Aseptic liquid filling, contract Manufacturing, Lean Mfr, CAPA, Change control, NPI, Director, Management