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Technical Support Associate Jobs in Lafayette, IN

Trimedx

Biomedical Technician IIl

Lafayette, IN · On-site

... supporting each other * Associates look forward to coming to work each day * Every associate ... Responsibilities Technical Service - 40% * Perform performance assurance (PA) inspections ...

Trimedx

Biomedical Technician Il

Lafayette, IN · On-site

$24.25 - $32.25/hr

... supporting each other * Associates look forward to coming to work each day * Every associate ... Responsibilities Technical Service - 40% * Perform performance assurance (PA) inspections ...

TRIMEDX Holdings

Biomedical Technician Il

Lafayette, IN

$24.25 - $32.25/hr

... supporting each other * Associates look forward to coming to work each day * Every associate ... Responsibilities Technical Service - 40% * Perform performance assurance (PA) inspections ...

Walker Transport

Manufacturing Engineer

Lafayette, IN

$70K - $90K/yr

Support teams to make improvements to existing devices and manufacturing processes. Lead complex ... Applies technical knowledge to innovate, design, and develop processes, procedures, tooling and/or ...

Ascension

Nuclear Medicine Tech

Kokomo, IN · On-site

$41.66/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Family support: parental leave, adoption assistance and family benefits * Other benefits: optional ... Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience ...

VCA Animal Hospitals

Veterinary Technician

Lafayette, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Place catheters and support patient treatments * Educate clients on care plans, medications, and ... Strong technical and clinical skills * Ability to work efficiently in a fast-paced environment

VCA Animal Hospitals

Veterinary Technician

Lafayette, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Place catheters and support patient treatments * Educate clients on care plans, medications, and ... Strong technical and clinical skills * Ability to work efficiently in a fast-paced environment

VCA Animal Hospitals

Veterinary Technician

Lafayette, IN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong technical and clinical skills * Ability to work efficiently in a fast-paced environment ... Financial Support: 100% employer-paid short-term and long-term disability and life insurance ...

Ascension

CT Tech

Kokomo, IN · On-site

$35.72/hr

  • Retirement

Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and ... Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience ...

Ascension

MRI Tech

Kokomo, IN · On-site

$38.58/hr

  • Retirement

Well-being support: Employee Assistance Program, counseling and peer support, spiritual care and ... Associate's degree/Technical degree OR 4 years of applicable cumulative job specific experience ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Lafayette, IN

Technical Support Associate information

See Lafayette, IN salary details

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How much do technical support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for technical support associate in Lafayette, IN is $23.76, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.43 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Lafayette, IN?

The most popular types of Technical Support jobs in Lafayette, IN are:

What are popular job titles related to Technical Support Associate jobs in Lafayette, IN?

For Technical Support Associate jobs in Lafayette, IN, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Lafayette, IN look for?

The top searched job categories for Technical Support Associate jobs in Lafayette, IN are:

What cities near Lafayette, IN are hiring for Technical Support Associate jobs?

Cities near Lafayette, IN with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Lafayette, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $49,418 per year, or $23.8 per hour.

Biomedical Technician IIl

Trimedx

Lafayette, IN • On-site

Full-time

Re-posted 14 days ago

Trimedx rating

7.9

Company rating: 7.9 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

86th of 279 rated repair and maintenance companies

Job description

If you are wondering what makes TRIMEDX different, it's that all of our associates share in a common purpose of serving clients, patients, communities, and each other with equal measures of care and performance.
  • Everyone is focused on serving the customer and we do that by collaborating and supporting each other
  • Associates look forward to coming to work each day
  • Every associate matters and makes a difference

It is truly a culture like no other - We hope you will join our team! Find out more about our company and culture here.
Summary
The Biomedical Technician III (BMET III) installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of highly complex biomedical equipment and systems, independent of technical supervision. The individual should be competent in the use of all applicable test equipment and tools required in the performance of duties. The BMET III serves as an advisor to administrative, medical, and clinical staff in the safe use and proper operation of clinical equipment and in developing specifications for the selection of new equipment. This position also contributes to department improvement and development by mentoring other associates. The individual demonstrates adherence to the TriMedx core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.
Responsibilities
Technical Service - 40%
  • Perform performance assurance (PA) inspections, scheduled maintenance, electrical safety inspections (ESI), and operation verification procedures (OVP) on highly complex and intricate biomedical equipment and systems
  • Repair, install, and calibrate highly complex and intricate biomedical equipment and systems
  • Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
  • Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
  • Maintain biomedical expertise through ongoing training and education
  • Lead Service Operations Special Projects as assigned. Travel to sites and/or work with other Central Office associates as necessary for the collection and analysis of information and/or data pertaining to any special assignments

Regulatory Compliance - 25%
  • Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
  • Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
  • Responsible for ensuring all service and documentation is complete, timely, and accurate

Account Relationship Management - 25%
  • Build and maintain customer relationships
  • Discuss equipment status and functionality with clinicians
  • Adheres to the Mission, Vision, and Values of the organization(s) served.
  • Serve as an ambassador for TriMedx by integrating the core values into job performance

Inventory - 10 %
  • Perform periodic inspections of current inventory status
  • Verify the completion of security analysis for new customer equipment
  • Performs Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory.
  • Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
  • Make recommendations regarding inventory

All other duties as assigned
Skills and Experience
  • Minimum 5 years' experience working with biomedical equipment in a clinical engineering environment
  • Complex computer skills required, including the ability to administrate a system, interpret error codes, defragment hard-drives, replace power supplies, interpret computer codes, and apply networking concepts
  • Ability to integrate information from a variety of sources
  • Excellent interpersonal and customer service skills
  • Strong written, verbal, and presentational communication skills
  • Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle

Education and Qualifications
  • 2 year degree in a technical/electronics field or equivalent experience required. This requirement will be waived if the applicant has received the TRIMEDX Trained Certification or completed an equivalent biomedical related certification program.
  • Bachelor's degree in engineering technology preferred
  • Technical Certification (CBET) preferred
  • Travel may be required based on customer or business need

At TRIMEDX, we are committed to cultivating a workplace culture where every associate feels valued, supported, and empowered to thrive. This culture reflects our belief that our people are our foundation, their well-being is essential, and shared success is built through meaningful work, recognition, and opportunities for growth.
We embrace people's differences which include age, race, color, ethnicity, gender, gender identity, sexual orientation, national origin, education, genetics, veteran status, disability, religion, beliefs, opinions and life experiences.
Visit our website to view our Workplace Culture Commitment , along with our social channels to see what our team is up to: Facebook, LinkedIn, Twitter.
TRIMEDX is an Equal Opportunity Employer. Drug-Free Workplace.
Because we are committed to providing a safe and productive work environment, TRIMEDX is a drug-free workplace. Accordingly, Associates are prohibited from engaging in the unlawful manufacture, sale, distribution, dispensation, possession, or use of any controlled substance or marijuana, or otherwise being under the influence thereof, on all TRIMEDX and Customer property or during working/on-call hours.

What Trimedx employees say

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About TRIMEDX

Sourced by ZipRecruiter

Founded in the summer of 1998, TRIMEDX was the solution to one technician's vision of how to operate a hospital medical equipment service center of excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Indianapolis, IN, US

Year founded

1998

Social media

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