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Technical Support Associate Jobs in Indiana, PA (NOW HIRING)

Tax Associate

Indiana, PA ยท On-site

$21 - $26/hr

Provide technical assistance to InsCipher Connect clients * Coordinate multiple projects, ensuring ... Support the Surplus Lines Tax Leadership Team in fulfillment of ad hoc requests, as needed * Adapt ...

eProduct Sr Associate

Home, PA ยท On-site

$13.50 - $16/hr

Supports the Capital Markets sales effort by managing buy and sell side eDistribution product ... Technical Knowledge Work Experience Roles at this level typically require a university / college ...

The Associate Director will support RWE Executive Directors in developing and executing RWE ... Mentor/coach colleagues to improve in their role with both personal and technical skills and help ...

Client Success Manager

Home, PA ยท On-site +1

$93K - $159K/yr

... support services is planned, executed, and delivered with precision and efficiency ... Their role encompasses client management, stakeholder communication, and technical expertise to ...

Associate degree in Engineering, Manufacturing Technology, Mechanical Technology, Industrial Technology, or a related technical field. * Experience supporting manufacturing, production, plant ...

Showing results 21-40

Technical Support Associate information

See Indiana, PA salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical support associate in Indiana, PA is $22.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $24.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Indiana, PA? The most popular types of Technical Support jobs in Indiana, PA are:
What job categories do people searching Technical Support Associate jobs in Indiana, PA look for? The top searched job categories for Technical Support Associate jobs in Indiana, PA are:
What cities near Indiana, PA are hiring for Technical Support Associate jobs? Cities near Indiana, PA with the most Technical Support Associate job openings:

Construction Engineer

McCarl's Technical Services

Indiana, PA โ€ข On-site

Full-time

Medical, Dental, Vision, Life

Re-posted 2 days ago


Job description

General Purpose:Responsible for coordinating and performing Project Engineering (PE) scope on McCarl's projects, and supporting Construction and Design Teammates. Provide technical and administrative support to assigned projects and estimating efforts. Essential Duties and Responsibilities:Support design and constructability reviews and overall execution plan.Support project kick-off information for PE scope.Performing pre-job briefings to explain technical scope, inspection and test plans and critical quality aspects of the installation.Develop detailed installation work packages including supplier installation instructions.Prepare take-offs and requisitions for equipment and materials, and monitoring status of purchase orders and deliveries.Trouble-shoot the design, resolving issues with clients and/or engineering using formal documentation processes and contract change order processMonitor project schedule and track man-hours related to all project activities.Prepare documents and information for job meetings and reports status of project on a regular basis.Interact with external personnel regarding project progressExecute material takeoffs.Establish and maintain positive, productive working relationships with other McCarl's departments and with customers, vendors, and subcontracts.Ensure that all project activity is conducted in accordance with the McCarl's Safety Program and project related procedures and practices.Engage Client and Engineering organizations for the collection and submittal of technical information and work product to support on-going design or construction activities.Support business development and client relationships through engaging best practices and technologyMay function as Project Manager for projects of limited scope and/or short duration. When so assigned, exercise discretion and independent authority appropriate to project management function.Effectively communicate and project the principles of The McCarl's Talen Advantage RoadmapPerform other duties as assigned by management.Qualifications: Bachelor's degree (BS) in Engineering or Construction Management and minimum of two (2) years' experience in the area of industrial constructionOr Associate's degree (AA) or equivalent from two-year College or technical school with 5 years construction or engineering related experience and/or training.Detailed understanding of the methods and means of construction.Understanding of typical heavy industrial process and mechanical systems.Demonstrate effective interpersonal skills with all levels in the company.Ability to attain and promote good customer relationships (both internal and external).Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.Ability to speak effectively before groups of customers or employees of organization.Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Intermediate computer skills in Microsoft Word and Excel, Basic in Outlook.Travel Requirement: This position may require over-the-road travel with overnight stays to assigned project locations. To perform this job successfully, an individual must be able to perform each activity, duty and responsibility satisfactorily. The requirements listed here are representative of the knowledge, skill and/or ability required, however are not comprehensive. Items may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working at McCarl'sThere is a reason why McCarl's is consistently ranked as one of the leading industrial contractors in the country -- the caliber of individuals we employ. We are dedicated to recruiting and retaining professional, dependable team members who have what it takes to be a part of The McCarl's Way Forward -- individuals focused on 100% commitment to customer satisfaction, job performance and attention to detail. We build upon this strong foundation by offering career development through continual training and growth opportunities.Realizing our employees go above and beyond for the company and our customers, we believe they deserve a robust benefits package. The benefits package we offer to all regular, full-time employees includes:Yearly discretionary bonus potential, in addition to base salary100% Company paid benefits (medical, dental & vision) for employees and their dependents100% Company paid S/LTD, Life and AD&D insurance for employees401(k) Employee Contributions - eligible on first day of employment401(k) Employer Match and discretionary Profit SharingVacation days based on service level8 Paid Company HolidaysMcCarl's and Affiliates are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, veteran status, or on any other characteristic protected by law.