Technical Support Associate Jobs in Independence, MO

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Rockwell Automation's EDGE Technical Sales and Consulting Program is a world-class, multi-month training program consisting of a combination of sales, technical, and professional training that take place in both classroom and on-the-job settings. After completion of the program, you are placed in one of our field sales offices across the US. This listing is for the Technical Sales Specialist/Technology Consultant.

Associate Technical Sales Specialist:

You will respond to prospect emails, phone calls, and demo requests capability and benefits of our portfolio to customers. You are responsible for technical support in pre-sales activities for a specific range of products within a defined geography. You will help with commercial marketing activities, interface with product teams, be the contact for product and quality issues, provide post sales troubleshooting when needed, and act as a local interface with Tech Support. You will be a technical resource for Rockwell Automation technology and products within their area(s) of expertise.

This role is designed for early career professionals who are recent college graduates. You will start in a formal training program. This will be followed by a rotation in our field service engineering group to allow hands-on learning, implementing applications with Rockwell products for our customers. During the formal training program you will report to the program manager, then you will transition to reporting to a domain expert manager who will coach you through your customer interactions.

The Essentials - You Will Have:

• Bachelor's degree from an accredited college or university

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future

• Must be location flexible

• A valid US drivers license

The Preferred - You Might Also Have:

• 3.0 cumulative GPA

• Previous intern experience with Rockwell Automation, our Partner Network, or our customer

• Bachelor's/Master's degree in Industrial Engineering, Industrial Distribution, Engineering Sales, Electrical Engineering, Mechanical Engineering, Mechatronics, Supply Chain, or other similar, technical degrees

• Graduating in or before December 2026 or Spring 2027, or within the past 3 years from Spring 2027.

• Previous co-op or intern experience in manufacturing, product marketing, or customer-facing role

• Must be location flexible

• Met at an on-campus event event or national conference

• Experience and knowledge with technical skills and/or domains

What We Offer:

• Health Insurance including Medical, Dental and Vision

• 401k

• Paid Time off

• Parental and Caregiver Leave

• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

• To learn more about our benefits package, please visit at www.raquickfind.com.

Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.

For this role, the Base Salary Compensation is from $70,000.00 - $85,000.00 USD/annual with an annual target bonus of 5% of base salary. Our benefits for the US can be found here. Actual pay will be based on factors such as skills, knowledge, education, and experience.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Rockwell Automation's hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.