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Technical Support Associate Jobs in Houston, MO (NOW HIRING)

ASR INTERNATIONAL

Supply Technician

Fort Leonard Wood, MO · On-site

$60K - $65K/yr

Perform technical supply management support related to inventory management, storage management ... High school diploma or GED equivalent required; associate degree, logistics training, military ...

Amplifon

Sales Representative

Mountain Grove, MO · On-site

$85K - $120K/yr

Associates degreed by licensure. * Technical Skills: Computer proficiency in Microsoft Office ... Amplifon Americas , headquartered in Minneapolis, MN, supports Amplifon Canada , Amplifon Hearing ...

Amplifon

Sales Representative

Mountain Grove, MO

$85K - $120K/yr

Associates degreed by licensure. * Technical Skills: Computer proficiency in Microsoft Office ... Amplifon Americas , headquartered in Minneapolis, MN, supports Amplifon Canada , Amplifon Hearing ...

All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Houston, MO

Technical Support Associate information

See Houston, MO salary details

$9

$21

$49

How much do technical support associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for technical support associate in Houston, MO is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What job categories do people searching Technical Support Associate jobs in Houston, MO look for? The top searched job categories for Technical Support Associate jobs in Houston, MO are:
What cities near Houston, MO are hiring for Technical Support Associate jobs? Cities near Houston, MO with the most Technical Support Associate job openings:
Technical Support Associate jobs near you

Electronics Technician Maintenance III

ASR International Corporation

Fort Leonard Wood, MO • On-site

$75K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

ASR is seeking an experienced Electronics Technician Maintenance III to apply advanced technical knowledge in troubleshooting, repairing, maintaining, and supporting complex electronic, electromechanical, communications, and robotic systems for a Department of Defense robotics and autonomous systems program in Fort Leonard Wood, MO.
Responsibilities:
  • Troubleshoot, repair, calibrate, and perform functional testing of robotic systems and electronic, electromechanical, electrohydraulic, communications, and related technical components.
  • Apply advanced diagnostics and independent judgment to solve complex, non-routine electronics problems that cannot be resolved solely by referencing manufacturers' manuals, schematics, or similar documentation.
  • Perform detailed circuit analysis, calculate waveforms, trace signal flow, isolate malfunctions, and evaluate the interrelationships of circuits and subsystems.
  • Use complex electronic test instruments, including high-frequency pulse generators, frequency synthesizers, distortion analyzers, oscilloscopes, multimeters, and computer-controlled diagnostic equipment.
  • Determine circuitry location and density, evaluate electromagnetic radiation considerations, and incorporate approved engineering changes into systems, components, and maintenance procedures.
  • Submit and update work orders, document repair time, request parts, and maintain accurate maintenance records in Government-approved systems of record.
  • Perform quality assurance checks on new, repaired, or modified systems and subsystems in accordance with Government-provided checklists and accepted maintenance practices.
  • Support material fielding, operator and maintainer training, static displays, robotic demonstrations, technical meetings, customer program reviews, and readiness reporting as required.
  • Review maintenance actions, identify recurring technical problems, recommend corrective actions, and support updates to repair procedures, technical documentation, and training aids.
  • Provide technical guidance, on-the-job training, and support to lower-level technicians as appropriate.
Qualifications:
  • High School Diploma or equivalent required.
  • Associate's degree in Electronics, Electrical Engineering Technology, or completion of a formal specialized technical or military training program in advanced electronics strongly preferred.
  • Minimum of four (4) to six (6) years of progressive experience in complex electronics maintenance, repair, advanced troubleshooting, diagnostics, robotics maintenance, unmanned systems maintenance, or related technical support.
  • Proven ability to resolve complex electronics malfunctions through advanced diagnostics, circuit analysis, fault isolation, calibration, component-level troubleshooting, and operational testing.
  • Deep understanding of circuit interrelationships, including the ability to calculate waveforms, trace signal flow, and analyze complex electronic systems and subsystems.
  • Highly proficient in using advanced test equipment such as high-frequency pulse generators, frequency synthesizers, distortion analyzers, oscilloscopes, multimeters, and computer-controlled diagnostic equipment.
  • Ability to evaluate electromagnetic radiation considerations, determine circuitry location and density, incorporate approved engineering changes, and verify compliance with accepted maintenance and safety practices.
  • Ability to document maintenance actions, update work orders, request repair parts, and maintain accurate technical records.
  • Ability to provide technical guidance, support, on-the-job training, and mentorship to lower-level technicians.
  • Ability to communicate effectively with Government stakeholders, technical personnel, military end users, subcontractors, and a diverse range of individuals.
  • Ability to plan work, select appropriate diagnostic approaches, multi-task, and prioritize in a fast-paced environment while maintaining accuracy, responsiveness, safety, and compliance.
  • Qualified applicants must be able to pass a background check.
  • Active Secret clearance required.
  • Ability to travel up to 50%.
  • Government contracting experience preferred.

About ASR International
ASR provides world-wide Management and Technical Support Services to Government agencies and Fortune 500 customers. Founded in 1986 and headquartered in Long Island, NY, ASR serves its clients with a full spectrum of complex professional and technical support services including Construction Management, Engineering, Logistics, Project Management and Quality Control across the U.S. and in more than 40 countries worldwide.
Benefits
Hired applicants may be eligible for benefits, including but not limited to, an excellent compensation package and comprehensive benefits package which include a flexible work schedule, Paid Holidays, Paid Time Off and Sick Days, Health Insurance (medical, dental and vision); and a 401(k) plan.
The salary range provided for this role is a good faith estimate representative of all experience levels. ASR considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
This job description is intended to describe the general nature and level of work performed by people assigned to this job description. The job description is not intended to be an exhaustive list of responsibilities, duties and skills required for this position. Please note that your resume and candidacy may be subject to customer approval, acceptance and clearing of the required background check and successfully obtaining and maintaining any required security clearances, if any.
ASR is committed to the policy of equal employment opportunity. In order to provide equal employment and advancement opportunities to all individuals, employment and promotion decisions at ASR are based on merit, qualifications, and abilities. ASR's hiring and employment practices are not influenced or affected by an applicant's or employee's race, color, religion, sex, national origin, age, veteran status, marital status, ancestry, ethnicity, physical or mental handicap / disability which is unrelated to job performance, sexual orientation or any other characteristic / classification protected by law.

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