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Technical Support Associate Jobs in Haslet, TX (NOW HIRING)

Canon U.S.A., Inc.

National Support Technician

Irving, TX · On-site

$33.59 - $50.30/hr

Provides ongoing third-level technical support to field engineers and troubleshoots problems on ... Associates degree in Mechanical or Electronics area of study. * Field service experience, including ...

Canon U.S.A., Inc.

National Support Technician

Irving, TX · On-site

$33.59 - $50.30/hr

Your ImpactField Support: - Provides ongoing third-level technical support to field engineers and ... experience. - Associates degree in Mechanical or Electronics area of study. - Field service ...

Canon Careers

National Support Technician

Irving, TX · On-site

$33.59 - $50.30/hr

Field Support: - Provides ongoing third-level technical support to field engineers and ... experience. - Associates degree in Mechanical or Electronics area of study. - Field service ...

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$10

$23

$53

How much do technical support associate jobs pay per hour?

As of May 28, 2026, the average hourly pay for technical support associate in Haslet, TX is $23.30, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.95 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Support Associate, and why are they important?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges Technical Support Associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What does a Technical Support Associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are popular job titles related to Technical Support Associate jobs in Haslet, TX? For Technical Support Associate jobs in Haslet, TX, the most frequently searched job titles are:
What cities near Haslet, TX are hiring for Technical Support Associate jobs? Cities near Haslet, TX with the most Technical Support Associate job openings:
Technical Support Associate jobs near you
Mgr of Technical Support / Mgr Engineering Services

Mgr of Technical Support / Mgr Engineering Services

ATMOS energy

Dallas, TX • On-site

Full-time

Posted 12 days ago

Atmos Energy rating

8.3

Company rating: 8.3 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

17th of 50 rated energy and utility

Job description

In addition to the duties and responsibilities outlined below, experience with system planning is strongly preferred for this role.

THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION
Primary Duties
1. Provides supervision and oversight to various projects and conducts quality control audits of work performed to assure compliance with Company standards and regulatory requirements.
2. Coordinates the planning and managing of projects in collaboration and conjunction with other functional areas including:
Operations
Marketing
Engineering Services
Geographic Information Systems
Public, employee and pipeline safety
Regulatory Compliance
Gas Measurement
Corrosion Control
Information Technology/Telecommunications
Supply Chain/Procurement
3. Selects, develops, inspires and evaluates the performance of assigned employees.
4. Provides specialized expertise on projects and related computer applications to staff and other operational areas.
5. Assists with the development and monitoring of division capital budgets.
6. Develops and monitors functional area budgets to assure efficient utilization of resources.
7. Plans, directs and reviews the achievement of area goals and objectives within established company policies.
8. Implements policies, procedures and standards to assure proper administration of activities.
9. Leads as a culture champion by promoting our vision, strategy, AtmoSpirit principles, and supporting wellness and safety initiatives.
10. Maintains adequate staffing levels to assure proper administration of activities.
MINIMUM REQUIREMENTS
EDUCATIONAL/EXPERIENCE LEVEL:
Bachelor's degree in Business Administration, Engineering, Construction Management or a related field and five years of related experience in project management, construction, contractor management or engineering.
A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and seven years of related experience in project management, construction, contractor management or engineering; or equivalent.
Valid driver's license in accordance with Company standards.
Desired certifications and licenses:
Professional Engineering License (PE)
Project Management Professional (PMP)
Certified Associate in Project Management (CAPM)
Engineering Technologist's Certification (CT)
COMMUNICATION SKILLS:
Requires the ability to provide explanations of technical or other complex matters to people with little or no background in the area under discussion.
NUMERIC SKILLS:
Requires the ability to apply research methods, algorithms, and statistical and/or accounting methods to reconcile financial statements and accounts.
COMPUTER SKILLS:
Requires advanced knowledge of various software applications to create complex documents, reports and graphics.
WORK CONDITIONS:
Works in an office environment. Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.
Atmos Energy Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

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