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Technical Support Associate Jobs in Clarkston, MI

Fellers, LLC

Warehouse Associate

Rochester Hills, MI · On-site

$14.75 - $17.50/hr

... and technical support professionals to deliver superior service. About the role The Warehouse ... Associate is responsible for assisting in day-to-day operations of the warehouse. This includes ...

Consumers Energy

Technical Instructor

Flint, MI · On-site

This position will support Gas Training and suuport supplied air respirator training and fit ... Associate's degree in Business, Education, Engineering, technical based and 4+ years of working ...

Consumers Energy

Technical Instructor

Flint, MI · On-site

This position will support Gas Training and suuport supplied air respirator training and fit ... Associate'sdegree in Business, Education, Engineering, technical based and 4+ years of working ...

Venteon

Technical Assistant (Hybrid)

Troy, MI · On-site

$35K - $41K/yr

Serve as the first point of contact for the IT Helpdesk by triaging support requests, resolving ... Associate's or Bachelor's degree in Business Administration, Information Technology, or a related ...

System One

R&D Technical Assistant

Madison Heights, MI · On-site

$21 - $25/hr

Conducts laboratory support functions such as stocking and distributing supplies and equipment ... High School diploma with significant experience or two-year Associate's degree. * Ability to ...

System One

R&D Technical Assistant

Madison Heights, MI · On-site

$21 - $25/hr

Conducts laboratory support functions such as stocking and distributing supplies and equipment ... High School diploma with significant experience or two-year Associate's degree. * Ability to ...

System One

R&D Technical Assistant

Madison Heights, MI · On-site

$21 - $25/hr

Conducts laboratory support functions such as stocking and distributing supplies and equipment ... High School diploma with significant experience or two-year Associate's degree. * Ability to ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Clarkston, MI

Technical Support Associate information

See Clarkston, MI salary details

$11

$25

$58

How much do technical support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for technical support associate in Clarkston, MI is $25.24, according to ZipRecruiter salary data. Most workers in this role earn between $18.94 and $27.02 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Clarkston, MI look for?

The top searched job categories for Technical Support Associate jobs in Clarkston, MI are:

What cities near Clarkston, MI are hiring for Technical Support Associate jobs?

Cities near Clarkston, MI with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Clarkston, MI as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $52,501 per year, or $25.2 per hour.

Warehouse Associate

Fellers, LLC

Rochester Hills, MI • On-site

$14.75 - $17.50/hr

Full-time

Re-posted 9 days ago

Job description

About Fellers, LLC
Since 1986, Fellers has been a reliable source of sign and graphics films, color change vinyls, and supplies for printers, sign makers, and installers across the U.S. In 2021 Fellers was purchased by APG, a San Francisco based Private Equity firm. Since this time, Fellers has invested heavily in their business and has expanded into new growth segments including automotive window tint, paint protection film, printing and finishing equipment, tools, and film-cutting software. Fellers is the trusted leader in delivering speed, service, and selection to our customers. This is backed by a national network of warehouses, stocked with industry leading brands and a competitive proprietary branded product offering. Additionally, Fellers has a dedicated sales team which is supported by best-in-class customer service and technical support professionals to deliver superior service.
About the role
The Warehouse Associate is responsible for assisting in day-to-day operations of the warehouse. This includes stock control, along with receipt, storage, retrieval and ensuring the timely delivery of goods. This role also helps to organize shipment loading and transferring and keeps records of documents by entering data into the inventory system. This role will be responsible for following company and site-specific safety policies.
What you'll do
  • Performs administrative activities associated with warehouse operations and the prevention of inventory shrink, including performing cycle counts.
  • Ensures that merchandise is received and stored in an efficient and economical manner; and maintains required records in conformance with company policy.
  • Prepares shipments of materials in accordance with company policy.
  • Ability to walk, stand, stoop, kneel, crouch, crawl, use hands to finger, handle, or feel objects, tools, or controls, reach with hands and arms, climb or balance; and occasionally lift and/or move up to 50 pounds.

Qualifications
  • High school diploma or equivalent
  • 2+ years of experience in a warehouse environment
  • Experience in the vinyl wrap industry is a plus
  • Computer skills including MS Office and Inventory Management software
  • Strong organizational and problem-solving skills
  • Ability to work independently and as part of a team

Metrics and KPIs
  • Safety IRR
  • On Time Shipping (OTS)
  • Facility Fulfillment Rate (FFR)
  • Units Per Hour (UPH)
  • Quality Metrics (to include Ops No Charges)

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