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Technical Support Associate Jobs in Calgary, AB (NOW HIRING)

Associate, Cash Office

Calgary, AB · On-site

CA$15 - CA$24/hr

Associate, Cash Office The Associate, Cash Office provides the switchboard, general office ... Oversee repairs of technical systems (POS, etc.) * Provide financial support through banking ...

Associate, Cash Office

Calgary, AB · On-site

CA$15 - CA$24/hr

Associate, Cash Office The Associate, Cash Office provides the switchboard, general office ... Oversee repairs of technical systems (POS, etc.) * Provide financial support through banking ...

... support communities across Canada. Whether you're starting your career, growing your expertise or ... In fact, many of our leaders began their careers in frontline and technical roles, reflecting our ...

Plant Associate

Calgary, AB · On-site

CA$20/hr

... support communities across Canada. Whether you're starting your career, growing your expertise or ... In fact, many of our leaders began their careers in frontline and technical roles, reflecting our ...

Plant Associate

Calgary, AB · On-site

CA$20/hr

... support communities across Canada. Whether you're starting your career, growing your expertise or ... In fact, many of our leaders began their careers in frontline and technical roles, reflecting our ...

Showing results 41-60

Technical Support Associate information

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

Is technical support a remote job?

Technical Support Associate roles can be performed remotely, especially with the increased use of remote communication tools like chat, email, and remote desktop software. Many companies offer remote or hybrid options, but some positions may require on-site presence depending on the company's policies and the nature of the support provided.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.
What are the most commonly searched types of Technical Support jobs in Calgary, AB? The most popular types of Technical Support jobs in Calgary, AB are:
What are popular job titles related to Technical Support Associate jobs in Calgary, AB? For Technical Support Associate jobs in Calgary, AB, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Calgary, AB look for? The top searched job categories for Technical Support Associate jobs in Calgary, AB are:
What cities near Calgary, AB are hiring for Technical Support Associate jobs? Cities near Calgary, AB with the most Technical Support Associate job openings:

Associate Vice President, Corporate Finance

KPMG

Calgary, AB • On-site

Full-time

Posted 10 days ago


Job description

Overview

At KPMG in Canada, our people bring their unique perspectives to Canada’s most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference. 

KPMG Corporate Finance Inc. is the Ontario Securities Commission (OSC)-regulated entity through which KPMG LLP provides investment banking services in Canada. KPMG Corporate Finance services are principally comprised of merger, acquisition and divestiture services and financing services, including raising debt and equity capital. We offer independent financial advisory and investment banking services to both private and public companies.

With over 100 professionals across Canada and a global network of 3,000+ bankers in 160 offices, we combine local execution expertise with global reach. KPMG Corporate Finance is consistently ranked the #1 mid-market investment bank in Canada.

Our growing diversified investment banking team is seeking an Associate Vice President (Manager) to join our team in Calgary, Edmonton or Winnipeg to play a key role across all aspects of transaction delivery.


What you will do
  • Assume responsibility for the day-to-day execution and delivery of service on a range of corporate finance projects. 
  • Draft pitch books, teasers, confidential information memorandums (CIM) and other transaction process documentation. 
  • Manage, mentor and train junior corporate finance professionals (Analysts & Associates). 
  • Prepare and review various forms of financial analysis, including complex financial models. 
  • Conduct market and industry research, detailed financial analysis and business valuations. 
  • Assist in the identification of potential acquisition targets, purchasers and/or investors. 
  • Undertake engagement and practice management responsibilities, including billings and adherence to professional practice requirements.
  • Lead proactive business development and deal initiation activities.

This role provides significant learning opportunities and increasing responsibility over time. At times, business needs arise, and employees are required and agree to work beyond their normal workday or work week to fulfill the accountabilities required for their job. Likewise, employees need time to devote to personal matters, and our approach to flexibility provides for this.


What you bring to the role
  • An undergraduate degree in finance, commerce, business, accounting, economics or other related field.
  • 4-6 years of relevant post-graduate experience, in Corporate Finance, or a related field e.g. transaction advisory, investment banking, private equity, or corporate development.  
  • Proven track record of M&A transaction initiation/execution in a fast-paced professional setting – as exhibited by your deal credential list which should accompany your cover letter.
  • CPA, CBV or CFA designations are all considered assets. 
  • Strong technical finance proficiency, including knowledge of financial statements and general accounting principles.  
  • Demonstrated experience or ability in training and developing junior staff members.
  • Excellent written and verbal communication skills (English).

What we offer:

  • Support for candidates enrolled in professionally accredited designation programs (CPA, CBV, CFA, etc.) including paid enrollment costs, paid study / exam days, ongoing coaching and third-party courses / materials for exam preparation.
  • Meaningful roles on a variety of Corporate Finance assignments for some of Canada’s premier companies, with support and coaching from senior Corporate Finance executives that promote professional growth and development.
  • Assignment of a Performance Manager on day one to help guide and grow your career as a Corporate Finance professional.
  • Deal Advisory team events throughout the year to help build a strong team culture.
  • Modern office space in our recently renovated downtown offices in Calgary, Edmonton and Winnipeg.

Providing you with the support you need to be at your best


Our Values, The KPMG Way

Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.

AI Usage

Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG’s Trusted AI framework.

We believe technology should empower human judgment, not replace it. It’s one of the many ways we’re delivering on our vision of being a technology-first, people-driven firm.

Qualifications:
  • An undergraduate degree in finance, commerce, business, accounting, economics or other related field.
  • 4-6 years of relevant post-graduate experience, in Corporate Finance, or a related field e.g. transaction advisory, investment banking, private equity, or corporate development.  
  • Proven track record of M&A transaction initiation/execution in a fast-paced professional setting – as exhibited by your deal credential list which should accompany your cover letter.
  • CPA, CBV or CFA designations are all considered assets. 
  • Strong technical finance proficiency, including knowledge of financial statements and general accounting principles.  
  • Demonstrated experience or ability in training and developing junior staff members.
  • Excellent written and verbal communication skills (English).

What we offer:

  • Support for candidates enrolled in professionally accredited designation programs (CPA, CBV, CFA, etc.) including paid enrollment costs, paid study / exam days, ongoing coaching and third-party courses / materials for exam preparation.
  • Meaningful roles on a variety of Corporate Finance assignments for some of Canada’s premier companies, with support and coaching from senior Corporate Finance executives that promote professional growth and development.
  • Assignment of a Performance Manager on day one to help guide and grow your career as a Corporate Finance professional.
  • Deal Advisory team events throughout the year to help build a strong team culture.
  • Modern office space in our recently renovated downtown offices in Calgary, Edmonton and Winnipeg.

Providing you with the support you need to be at your best

Education:UNAVAILABLEEmployment Type: FULL_TIME