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Technical Support Associate Jobs in Bloomington, IN

... technical support in investigating and minimizing real or potential damage resulting from security ... Associate's Degree and 4 years of additional relevant experience may be substituted in lieu of ...

... technical support in investigating and minimizing real or potential damage resulting from security ... Associate's Degree and 4 years of additional relevant experience may be substituted in lieu of ...

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Technical Support Associate information

See Bloomington, IN salary details

$10

$22

$52

How much do technical support associate jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for technical support associate in Bloomington, IN is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.47 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Bloomington, IN?

The most popular types of Technical Support jobs in Bloomington, IN are:

What job categories do people searching Technical Support Associate jobs in Bloomington, IN look for?

The top searched job categories for Technical Support Associate jobs in Bloomington, IN are:

What cities near Bloomington, IN are hiring for Technical Support Associate jobs?

Cities near Bloomington, IN with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Bloomington, IN as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $47,511 per year, or $22.8 per hour.

Assistant/Associate/Full Research Professor

Indiana University

Bloomington, IN โ€ข On-site

Full-time

Retirement

Re-posted 28 days ago


Job description

Posting Details
Position Details
Title
Assistant/Associate/Full Research Professor
Specific Title
Appointment Type
Scientist Track Faculty
Department
IUSM - Radiology & Imaging Sciences
Campus
IU School of Medicine Indianapolis
Position Summary
The Medical Imaging Research Center at Indiana University School of Medicine is recruiting a faculty-level candidate to work with interdisciplinary teams to support cutting-edge programs in magnetic resonance imaging (MRI), cardiovascular MRI, interventional MRI, and other areas that address the unmet needs in cardiovascular health. The position is expected to help drive impactful science that delivers on the next generation of diagnostics and therapeutics in cardiovascular care in Indiana and beyond.
Key Eligibility Criteria & Job Description:
  • Conduct thorough research and analysis to support the development of new MRI technologies and pulse sequences with application in radiology and imaging sciences
  • Collaborate with cross-functional teams to design, prototype, and refine cardiovascular and interventional MRI techniques and devices
  • Develop and implement testing procedures to evaluate the performance and reliability of new diagnostic and interventional MRI methodologies
  • Stay up to date with the latest advancements in science and technology relevant to the field
  • Provide technical support and guidance to other team members and stakeholders
  • Identify and troubleshoot technical issues arising during the research and development process
  • Assist in the preparation of technical documentation, patents, and publications
  • Participate in conferences, workshops, and training sessions to enhance professional knowledge and skills

Compensation & Benefits:
  • Successful candidate will be appointed in the research track at a rank commensurate with experience.
  • MIRI will furnish a competitive salary, and the position will be eligible for benefits, including insurance, retirement plans, tuition assistance, and others.

MIRI Vision
With our established reputation in neuroimaging, we are building a bold new vision of our research enterprise by emerging as a powerhouse that includes neuroimaging, cardiovascular imaging and oncology imaging and theranostics research through three discipline-focused research centers that are part of MIRI, which launched May 2025.
Through these strategic imaging research centers, MIRI leverages state-of-the-art approaches in science, engineering and medicine to drive technological advances in imaging. We are consolidating and expanding the current imaging research infrastructure to maximize access to investigators and catalyze innovations in medical imaging research.
Indianapolis
Indianapolis is the capital and most populous city in the State of Indiana. It is growing economically thanks to a strong corporate base anchored by the life sciences. Indiana is home to one of the largest concentrations of health sciences companies in the nation. Indianapolis has a sophisticated blend of charm and culture with a wonderful balance of business and leisure. The growing residential base is supported by rich amenities and quality of life - the city possesses a variety of professional sports, arts venues and outdoor recreation areas. Residents of this dynamic city, and surrounding suburbs, enjoy leading educational systems and top-ranked universities, paired with a diverse population. Indianapolis International Airport is a top-ranked international airport, being named "Best Airport in North America" by Airports Council International for many years. For additional information on life in Indy: https://faculty.medicine.iu.edu/relocation.
IUSM is committed to being a welcoming campus community and we seek candidates whose research, teaching, and community engagement efforts contribute to robust learning and working environments for all students, staff, and faculty. We invite individuals who will join us in our mission to improve health equity and well-being for all throughout the state of Indiana.
Basic Qualifications
Doctoral degree in electrical or biomedical engineering or medial physics with training or work experience in medical imaging.
Department Contact for Questions
Carla Ewing,
Associate Director, HR, IUSM Radiology & Imaging Sciences
carewing@iu.edu
Additional Qualifications
Special Instructions
Priority Application Review Deadline
Expected Start Date
Posting Number
IUSM-02448-2026