Technical Support Associate Jobs in Augusta, GA (NOW HIRING)

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Energy & Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations.
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ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at www.ProSidian.com.

ProSidian Seeks an Engineering Technical Support Specialist - Engineering (EN103) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy. 

Engineering Technical Support Specialist - Engineering (EN103) Candidates - Non-Destructive Evaluation (NDE) Technical Specialist:  Perform as the main point of contact for SRR Inspection Engineering. Provide technical support for others who will perform Visual Testing (VT) and Ultrasonic Testing (UT) Non-Destructive Examination (NDE) activities in the High-Level Waste Tank Farm facilities (HLWTF) at Savannah River Remediation, evaluate and report the results from those NDE efforts to the facility operations personnel and prepare annual reports on the conditions of the safety-related/ passive components within the HLWTF. The NDE Technical Specialist will have previous knowledge of the workings of the SRR Structural Authority and Inspection Engineering Department so as to provide mentoring/training to new NDE Technical Specialists within the department.

Responsibilities

• Develop/maintain NDE technology skills/knowledge to support those who perform NDE examinations on critical plant Systems, Structures, and Components.
• Provide timely examination results and basis for examination parameters to SRR or external customers. This requires work coordination with customers, facility managers, equipment owners, supervision, work planners, radiological personnel, and others as appropriate.
• Provide technical inspection reports, technical observations, problems encountered, solutions, and/or technical recommendations. May include the technical rationale for interpretation of examination results or basis for selecting specific parameters of examination.
• Support NDE personnel, when required, in harsh environments and/or unusual locations (i.e. outdoors, radiological, respiratory protection, confined spaces, elevated surfaces, etc.), following established safety policies and procedures. RWT II, respirator/plastic suit qualifications are required.
• Knowledge of Site NDE procedures, Site contacts, and work area requirements.
• Support facility/design engineering in identifying/specifying appropriate NDE methods and acceptance criteria for SRR Complex components/systems.
• Develop and maintain plans and schedules for inspections, structural integrity, and indication investigations.
• Review, validate, report, and disposition inspection results and report via the In-Service Inspection Review Committee (ISIRC).
• Maintain records, including indexes of inspections.

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Minimum Requirements

One year satisfactory performance as a Level I Inspector (with No HS Diploma or GED), OR Three years related experience in equivalent inspection activities (with HS Diploma or GED), OR One-year related experience in equivalent inspection activities (with Associates Degree), OR Six months related experience in equivalent inspection activities (with Undergraduate 4-year degree).

• Near vision acuity is at least 20/25 (equivalent to Jaeger J1 near vision) in one eye or both eyes simultaneously, corrected or uncorrected. The test administered by SRS Site Medical department.
• Distant vision acuity is at least 20/30 in one eye or both eyes simultaneously, corrected or uncorrected. Test administered by SRS Site Medical department.
• Candidates shall be capable of distinguishing the primary colors of red, blue, green, and yellow. Candidates that have color vision deficiencies shall be required to pass a primary color test, administered by the Certifying Authority, which has been approved by the SRS Site medical department. Color perception is determined acceptable by Site Medical Services using established procedures.
• Candidate must have excellent written/verbal communications skills.
• Competent computer skills (including MS Office) are required.
• Candidate must have demonstrated an acceptable proficiency in mathematics and science by successfully completing written and hands-on examinations in their applicable NDE methods.
• Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position.

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.  The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

Preferred Requirements

If these knowledge skills and abilities are not obtained upon employment, a program will be activated to provide them.

• Nuclear facility experience.
• Meet Level II certification as defined in ASNT/SNT-TC-1A (edition identified in Y-23 Manual Procedure NDEP 2.1 latest revision) in Ultrasonic Testing (UT) and Radiographic Testing (RT).
• U.S.  Citizenship Required - You must be a United States Citizen
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
• All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
• Other Requirements and Conditions of Employment Apply
• May be required to complete a Financial Disclosure Statement
• Must be able to submit to and qualify for varying levels of background investigative requirements, up to a Top Secret or DOE "Q" clearance.

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina

CORE COMPETENCIES

• Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership - ability to guide and lead colleagues on projects and initiatives
• Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation - persistent in pursuit of quality and optimal client and company solutions
• Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization - ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
• Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom