Technical Support Manager Jobs in Augusta, GA (NOW HIRING)

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ProSidian Seeks a Technical Support Specialist - Administrative/Business (PC103) to support an engagement for a liquid waste contractor (Savannah River Remediation [SRR]) at the Savannah River Site in Aiken, SC, which is owned by the U.S. Department of Energy.  This service supports Environmental Management Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Cadre to fulfill requirements.

Technical Support Specialist - Administrative/Business (PC103) Candidates shall work to support requirements for RFP192242R Technical Support (Administrative/Business Services) and:

• Provide a variety of administrative, technical, and staff support services to the Project Integration Department.
• Support the control and implementation of organizational objectives.
• Assist with the development and implementation of projects, programs, and/or processes specific to the operating unit served.
• May serve as liaison with others regarding activities related to objectives, planning, and analysis of issues.
• Follow safety and security procedures.

Specific Tasks/Activities: Technical support for the SRR Project Integration Department to provide support to include but not limited to the Estimating and the Central Project Controls department.

1. Provide administrative support for large and mini proposals to include formatting, editing, Quality Checks (QCs), and production.
2. Support proposal development with the documentation of meeting attendance and development of meeting minutes.
3. Support proposal development with the tracking of proposal deliverables and action items.
4. Support proposal development with the incorporation of multiple revisions while maintaining configuration control.
5. Format Lessons Learned Proposal Documents and upload to Electronic Document Workflow System (EDWS)
6. Format Proposal Department of Energy- Savannah River (DOE-SR) In-Brief Presentations.
7. Support the SRR Change Control Coordinator and the BCP process with administrative and coordination duties such as sending out Baseline Change Proposal (BCP) meeting notices, routing for review and approval, testing of simple functions related to the Change Control software.
8. Edit and format BCPs as needed in the Liquid Waste (LW) BCP Module.
9. Develop, review, including basic editing, and distribution of the weekly/monthly Project Controls status reports, and the quarterly Earned Value Management System (EVMS) LW Reports.
10. Develop and submit Material Service Requisitions (MSRs) in Peridium for office supplies and materials.
11. Create electronic (pdf) and hardcopy reports and distribute in accordance with reporting requirements, e.g. weekly Procurement Report, weekly trend report, scheduling (P6) reports, Cobra cost processor reports and others as necessary to support Project Controls reporting requirements
12. Develop, format, and distribute Project Directives, Work Authorization, and Integrated Planning, Accountability, and Budgeting System (IPABS) reports.
13. Support the EVMS and PMO Compliance Managers with coordination and planning of training, required reading and test giving. Also, provide procedure, system description and guidance document development and revision support.
14. Support the SRR Risk Management team with general administrative support including risk document updating, revisions and editing. This may include meeting coordination, facilitating and scheduling.
15. Support the Estimating team with general administrative activities, including updating, editing, and revising the Estimating Procedure Manual sections, Desktop Guides, and other documents.
16. Support Estimating by maintaining supplies and anticipate re-ordering, arranging for repair or replacement of equipment and computers.
17. Support the technical formation of updated material pricing data for insertion into the Material Pricing Database, provide quality checks of the data prepared by Estimators.

Candidate will be required to learn and execute Project Controls practices in accordance with DOE Order 413.3, Guides G413.3 and Earned Value Management (EVM) practices and procedures. In addition, experience with FAR regulations, DOE Contract Management, Contract Change Control and Proposal Management are required.

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REQUIRED QUALIFICATIONS:

U. S. Citizen Must pass SRR drug and alcohol screening and have had no previous record of drug or alcohol-related convictions.

Experience Skills:

• Five years practical experience in a technical, business, or administrative area
• Ability to handle multiple priorities while meeting deadlines
• Computer skills to include Excel, Microsoft Word, PowerPoint, Adobe Acrobat Professional.
• Peridium, EDWS, Primavera P6, Liquid Waste BCP Module experience preferred.
• Good oral and written communication skills
• Ability to work through different levels of management to achieve desired results
• Prior SRS Experience in business or administrative area.
• Attention to detail and good organizational skills.
• Excellent oral and written communication skills (This employer participates in the e-Verify program)
• Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)

***Team Player With Skillets In Technical, Business, or Administrative Area

WORK HOURS: A 40-hour work week is scheduled. SRS utilizes various work schedules; including 5/8s (8 hours/day; five days per week), 4/10s (10 hours/day; four days per week), a 9/80s (9 hours/day, five days on week A and 4 days on Week B), or shift schedules. Work week excludes SRR holidays. Each workday has a 30-minute lunch.

• The candidate must have the ability to be flexible and to be available for extended hours including evenings and weekends to meet the demands of producing high visibility deliverables.

AREA SECURITY ACCESS: A security clearance is not required.

• U.S.  Citizenship Required - You must be a United States Citizen

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. All employees, in the performance of their respective responsibilities, shall conduct themselves in the highest possible standards of ethical and business conduct.  The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

EDUCATION:

• College Degree Preferred (B.S./B.A) or within one year of graduation.
• Minimum of 5 years of experience in the field of Project and/ or Financial Controls (any industry).

TRAVEL:  Occasional travel may be required to attend meetings, events, site visits, or other training requirements.  Travel is coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, as allowed, in accordance with Federal Travel Regulations. 

LOCATION:  Work shall be conducted at or in proximity to Savannah River Site / Aiken, South Carolina

CORE COMPETENCIES

• Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader
• Leadership - ability to guide and lead colleagues on projects and initiatives
• Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
• Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
• Motivation - persistent in pursuit of quality and optimal client and company solutions
• Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams
• Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications
• Organization - ability to manage projects and activity, and prioritize tasks

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OTHER REQUIREMENTS

• Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary.
• Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors
• Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
• Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
• Willingness - to constantly learn, share, and grow and to view the world as their classroom