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Technical Support Associate Jobs in Anna, TX (NOW HIRING)

Revel Staffing

IT Help Desk Specialist

Plano, TX

$80K - $110K/hr

We are seeking an IT Help Desk Specialist to provide day-to-day technical support to clinical and ... Preferred Qualifications Associate degree in Information Technology, Computer Science, or a related ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

You will be the primary point of contact for technical support, ensuring our customers can ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Crusoe

Cloud Support Engineer

Dallas, TX · On-site

$55.25 - $73.75/hr

You will be the primary point of contact for technical support, ensuring our customers can ... Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi ...

Southwestern Controls

Be Seen First

Customer Service & Mechanical Support Representative

Dallas, TX · On-site

$50K - $60K/yr

Associate degree, Bachelor's degree, technical training, military technical experience, or equivalent industry experience preferred. * 2+ years of customer service, technical support, inside sales ...

NCR Atleos

ATM Monitoring Associate I

Frisco, TX · On-site

$25 - $26.44/hr

This individual will represent the Technical Support Team by providing technical support for ... Associates degree required or relative work experience required. * Must have 2 years work ...

Abbott

Clinical Associate

Dallas, TX

As a Clinical Associate on the U.S ... Abbott EP team, you will provide clinical and technical support in a hospital setting, utilizing EP ...

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All JobsTechnical Support Associate JobsTechnical Support Associate Jobs in Anna, TX

Technical Support Associate information

See Anna, TX salary details

$10

$23

$53

How much do technical support associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for technical support associate in Anna, TX is $23.17, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $24.81 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What are the most commonly searched types of Technical Support jobs in Anna, TX?

The most popular types of Technical Support jobs in Anna, TX are:

What are popular job titles related to Technical Support Associate jobs in Anna, TX?

For Technical Support Associate jobs in Anna, TX, the most frequently searched job titles are:

What job categories do people searching Technical Support Associate jobs in Anna, TX look for?

The top searched job categories for Technical Support Associate jobs in Anna, TX are:

What cities near Anna, TX are hiring for Technical Support Associate jobs?

Cities near Anna, TX with the most Technical Support Associate job openings:

Technical Support Associate jobs near you
Infographic showing various Technical Support Associate job openings in Anna, TX as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,194 per year, or $23.2 per hour.

FiberTite Roofing Technical Representative - Dallas/Oklahoma

Seaman Corporation

Dallas, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

At Seaman Corporation, every associate is instrumental to our success. Become a part of our growing team!
WHO WE ARE
At Seaman Corporation, we are dedicated to creating and supplying quality, high-performance fabrics that protect our planet, our people, and our customers. From humble beginnings in 1949 to a multi-million-dollar organization, this family-owned business has grown to be a leading manufacturer in highly durable coated fabrics, supplying products to customers around the globe.
Every Seaman Corporation associate plays a valuable role in our company's continuous growth. We believe by investing in the right people and resources, we can drive sustainable growth across the entire business.
Seaman Corporation products are composed of proprietary knitted or woven base fabrics and coating formulas to produce high performance roofing systems, geomembrane liners, truck tarps, architectural structures, and much more. We work exclusively with authorized fabricators, designers, consultants, engineers, and installers for quality solutions start to finish.
WHAT WE OFFER
  • Company performance bonus in addition to base salary
  • Flexible work opportunities including flex schedules and remote work from home up to two days per week (if applicable to role)
  • Professional development opportunities including tuition reimbursement, course training, and networking
  • A competitive benefits package including medical, dental, vision, 401(k) with company match, paid time off (PTO), volunteer time off (VTO), and paid holidays
  • Fun and engaging activities including department outings, holiday parties, and our annual company-wide dinner

Seaman Corporation is seeking a FiberTite Technical Representative to join our Field Technical team! This position will report to the Regional Field Technical Supervisor.
POSITION SUMMARY
This position manages the needs of the designated territory of Dallas, North Texas, and Oklahoma to provide personal in-field technical support via direct contact with various customers, including Authorized FiberTite Applicator personnel, building owners, architects, roofing consultants, and FiberTite sales personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
  • Planning and Scheduling of work per Technical Services Guidelines Arrange and conduct travel to work locations.
  • Conduct in-progress roof-site visits to: Monitor and ensure proper installation of FiberTite Roof Systems, in accordance with good roofing practice and FiberTite specifications. Help resolve installation problems and issues as they arise.
  • Training of FiberTite Applicator personnel in the proper use and installation of FiberTite products and roofing systems.
  • Conduct final inspections of FiberTite Roof System installations to ensure technical and warrantable acceptance per prescribed FiberTite guidelines.
  • Investigate warranty claim issues as assigned. Occasionally complete necessary FiberTite repairs as directed by FiberTite Warranty Services.
  • Provide technical assistance to local / regional FiberTite Sales personnel in support of their respective sales needs.
  • Understand and emulate the Seaman Corporation CARE philosophy.
  • Operate within established company expense and vehicle policies.
  • Follow company environmental and safety policies.
  • Maintain weekly communication with FiberTite Technical Services staff to ensure coordination of relevant information.
  • Other duties as assigned may include travel and work outside the normal territory.

REQUIRED QUALIFICATIONS
  • High school diploma or general education degree (GED).
  • 2 - 5 years' experience in roofing and / or roof inspections.
  • Basic PC skills, i.e., Word Perfect, Excel Spreadsheet, email, Internet
  • Ability to read and understand basic construction blueprints, drawings, and specifications, and perform basic estimating.
  • Fundamental knowledge of roofing, roofing materials, and roofing systems.
  • Fundamental knowledge of roof leak detection methods, and determination of corrective repairs, associated with single-ply roofing systems.
  • Ability to listen & comprehend, and express oneself both verbally and in writing, including report writing.
  • Knowledge of, and experience with, general single-ply roof system inspection procedures.
  • Working knowledge of building codes, i.e., FM, UL, Miami-Dade
  • Working knowledge, and hands-on experience, with hot-air welding equipment as used for thermoplastic single-ply roofing applications, including proficiency in hand-welding of construction detail work, i.e., flashing application of corners, and pipes.
  • Ability to present hands-on applications training to small groups.

PREFERRED QUALIFICATIONS
  • IIBEC Registered Roof Observer (RRO) is desired
  • Fluency in Spanish is desired.

COMPETENCIES
To perform the job successfully, an individual should be aligned with our company values and demonstrate the following competencies:
Do What's Right
  • Safety: Safety is our priority and everyone's responsibility. If you see something unsafe, you are called to say something.
  • Customer Focus: We are in business for the customer. Our (internal and external) customers deserve our focus, and we can create solutions that solve their needs.
  • Integrity: Our words and actions reflect our values, and we hold respect for all individuals.

Work Together
  • Collaboration: We must share openly with one another, listen actively, and seek to understand the needs of our colleagues. We will respect diversity and work to find common ground.
  • Teamwork: We will trust the person and attack the process.

Create Solutions
  • Entrepreneurism: Act with a spirit of entrepreneurism, challenge the status quo, and find innovative solutions to our obstacles.
  • Continuous Improvement: Everyone is an advocate for continuous improvement. Be willing to learn something new and accept that failure is a part of the process.
  • Results: At the end of the day, results are what drive us forward. Hold yourself accountable to remove roadblocks and focus on the outcome over the activity.

SUPERVISORY RESPONSIBILITIES: None
TRAVEL REQUIREMENTS: 70-80%
The salary range for this position is $66,400-$99,500. This salary range is provided in good faith and reflects the range the Company reasonably expects to pay for the role at the time of posting. Actual compensation may vary based on factors such as experience, skills, education, job-related knowledge, and geographic location. This position may also be eligible for incentive compensation and benefits.
Seaman Corporation is an EEO Employer.
Seaman Corporation provides equal opportunity for employment and promotion to all qualified employees and applicants based on experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry, or any other status protected by law.
Seaman Corporation is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
If you require reasonable accommodation, as a candidate for employment, please inform Human Resources.

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