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Technical Support Associate Jobs in Delaware (NOW HIRING)

Maintenance Technicians are required to provide technical support to the Maintenance Groups as well ... Associate's Degree in a technical field and five (5) years of maintenance experience in ...

Helpdesk Analyst

Wilmington, DE · On-site

$20 - $27.25/hr

Requires 3-5 years of experience in a technical support environment or equivalent solid functional ... An Associate's or Bachelor's degree is preferred. * Law firm experience is strongly preferred.

Showing results 41-60

Technical Support Associate information

See Delaware salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical support associate in Delaware is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Delaware look for?

The top searched job categories for Technical Support Associate jobs in Delaware are:

What cities in Delaware are hiring for Technical Support Associate jobs?

Cities in Delaware with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Sr. Associate, Accounting - Retail Bank

Wilmington, DE • On-site

Capital One
Funds, Trusts and Financial Programs • 10K+ employees

Full-time

Posted 3 days ago

New


Capital One rating

7.8

Company rating: 7.8 out of 10

Based on 148 frontline employees who took The Breakroom Quiz


Job description

Sr. Associate, Accounting - Retail Bank

Does the idea of working with professional, highly trained accountants inspire you? Are you an accounting professional with a demonstrated ability to work well in teams, develop new ideas, and take ownership of your projects? Would you like the opportunity to individually contribute to the team, along with the opportunity to grow into a leader? Would you like to work in a collaborative environment where your contributions are recognized and rewarded, all while having a work-life balance? If so, opportunities for professional and personal fulfillment in a dynamic, progressive organization await you at Capital One!

As a Senior Accounting Associate, you'll play a vital role in ensuring the accuracy and timeliness of Capital One's financial reporting. You'll be responsible for daily and monthly control execution, and provide critical support for monthly, quarterly, and ad hoc financial analytics, all contributing to a smooth and precise month-end close for our growth-oriented organization. This role will have the opportunity to engage with groups across the organization as part of new technology implementation, issue resolution and process improvement

Responsibilities:

  • Provide oversight of the Retail Bank's reconciliations, including documentation and presentation of results to management and senior leadership

  • Ensure accounting practices and documentation procedures are performed in accordance with accounting and governance policies and procedures

  • Assist in the remediation of issues impacting overall reconciliation environment health

  • Respond to requests from other departments and perform research

  • Participate in key corporate projects such as system upgrades, enhancements, or process improvements

  • Assist with Audit Inquiries

Basic Qualifications:

  • Bachelor's Degree or military experience

  • At least 1 year of accounting, finance, or audit experience

Preferred Qualifications:

  • Bachelor's Degree in Accounting or Finance

  • 2+ years of accounting, finance, or audit experience

  • 1+ year(s) of experience with banking reconciliations

  • 1+ year(s) of experience with Microsoft Excel or Google Sheets

  • Certified Public Accountant (CPA) certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $96,500 - $110,100 for Sr. Associate, Accounting


Richmond, VA: $87,700 - $100,100 for Sr. Associate, Accounting


Wilmington, DE: $87,700 - $100,100 for Sr. Associate, Accounting









Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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