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Technical Support Associate Jobs in Delaware (NOW HIRING)

$33K - $41K/yr

Applicant Pool for Adjunct Faculty, Technical Theater Support Assists the Technical Director with ... Associate degree or two-year technical certificate * Technical operations of Theatre lighting ...

Responsibilities The Associate Support Analyst Intern on Berkley Technology Services' Experience ... Manage end-user support requests that encompass a range of technical needs and come in via support ...

IT SUPPORT SPECIALIST

Dover, DE · On-site

$20 - $25/hr

The IT Specialist position uses IT knowledge and customer service skills to provide technical ... Associate's or Bachelor's degree in IT, Computer Science, or related field (or equivalent ...

Experience troubleshooting basic technical issues, including password resets, account unlocks, printer issues, and workstation support. * Associate degree in Information Technology, Computer Science ...

Research Associate I

Wilmington, DE · On-site

$29 - $35/hr

Research Associate I Location: Wilmington, DE Type: Contract Compensation: $29.00 - $35.00/hour ... Lead application focused research efforts that provide direct technical support to R&D projects in ...

Research Associate I

Wilmington, DE · On-site

$29 - $35/hr

Research Associate I Location: Wilmington, DE Type: Contract Compensation: $29.00 - $35.00/hour ... Lead application focused research efforts that provide direct technical support to R&D projects in ...

Research Associate I

Wilmington, DE · On-site

$29 - $35/hr

Research Associate I Location: Wilmington, DE Type: Contract Compensation: $29.00 - $35.00/hour ... Lead application focused research efforts that provide direct technical support to R&D projects in ...

Research Associate I

Wilmington, DE · On-site

$29 - $35/hr

Research Associate I Location: Wilmington, DE Type: Contract Compensation: $29.00 - $35.00/hour ... Lead application focused research efforts that provide direct technical support to R&D projects in ...

Technical Trainer

Georgetown, DE · On-site

$30 - $40/hr

Provide individual support to trainees, answering questions, addressing concerns, and guiding them ... An Associate's degree from a technical trade school or higher is preferred * 1 to 3 years of proven ...

Be Seen First

This pivotal role requires a combination of technical expertise, outstanding communication skills ... Microsoft Certified: Modern Desktop Administrator Associate or equivalent. * ITIL Foundation ...

... Associate Director, Biologics New Product Commercialization for monoclonal antibodies (mAbs) is ... launch support. Reporting progress, escalating issues and highlighting Technical or project ...

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Technical Support Associate information

See Delaware salary details

$11

$24

$57

How much do technical support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for technical support associate in Delaware is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.44 per hour, depending on experience, location, and employer.

What does a technical support associate do?

A Technical Support Associate assists customers by diagnosing and resolving technical issues related to products or services, often via phone, email, or chat. They provide guidance on troubleshooting hardware and software problems, help with installations, and answer user queries. In addition, they may document issues, escalate complex problems to higher-level technicians, and ensure customer satisfaction. Their goal is to ensure users can effectively use the technology and have a positive support experience.

What are the key skills and qualifications needed to thrive as a technical support associate?

To thrive as a Technical Support Associate, you need strong problem-solving abilities, a solid understanding of IT fundamentals, and typically a degree or certification in computer science or a related field. Familiarity with help desk ticketing systems, remote troubleshooting tools, and common operating systems is crucial. Excellent communication, patience, and customer service skills help you effectively assist users and manage potentially stressful situations. These skills ensure timely resolution of technical issues, high customer satisfaction, and efficient support operations.

What are some common challenges technical support associates face, and how can they effectively manage them?

Technical Support Associates often encounter challenges such as handling high volumes of support tickets, troubleshooting complex issues under time pressure, and communicating technical information to non-technical users. To manage these effectively, it's important to stay organized, prioritize tasks based on urgency, and continually update technical knowledge. Strong interpersonal skills and patience are also key, as associates frequently collaborate with both customers and internal teams to resolve issues and improve service quality.

What is the difference between Technical Support Associate vs Customer Support Specialist?

AspectTechnical Support AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; technical certifications often preferredHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentCall centers, IT departments, technical help desksCall centers, retail, online support platforms
Industry UsageIT, software, hardware companiesRetail, telecom, service industries
Common Search/ComparisonTechnical Support Associate vs Customer Support Specialist

The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.

What job categories do people searching Technical Support Associate jobs in Delaware look for?

The top searched job categories for Technical Support Associate jobs in Delaware are:

What cities in Delaware are hiring for Technical Support Associate jobs?

Cities in Delaware with the most Technical Support Associate job openings:

Infographic showing various Technical Support Associate job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Technical Associate - Research & Develop

Wilmington, DE • On-site

AllSTEM Connections
Recruiting and Staffing Services • 51 - 200 employees

$41K - $74K/yr

Temporary

Medical, Dental, Vision, Retirement

Posted 17 days ago


Job description

Job Title: Technical Associate - R&D (Microscopy & Materials Analysis)
Role Overview
We are seeking a detail-oriented, dedicated Technical Associate - R&D to join our analytical laboratory operations on a dedicated second-shift schedule. In this role, you will work under the direction of experienced research scientists to provide critical analytical support for Research & Development (R&D), Technical Service & Development (TS&D), and manufacturing teams. You will be responsible for operating advanced microscopy equipment, preparing complex material samples, and generating high-quality analytical data.
This is a hands-on, on-site laboratory position ideal for a physical science or engineering graduate looking to build a career in high-end materials characterization. You will partner closely with first-shift operators to ensure seamless continuity across analytical workflows, maintain complex instrumentation, and adhere strictly to laboratory safety standards. If you have a solid foundation in microscopy and a passion for scientific discovery, we want to hear from you.
Key Responsibilities
Sample Preparation & Microscopy Operations
• Sample Preparation: Prepare diverse materials for analysis following established protocols, utilizing mechanical polishers, plasma/sputter coaters, and precision FIB-SEM cross-section milling and lift-out techniques.
• FIB-SEM Operation: Operate a Focused-Ion Beam Scanning Electron Microscope during second-shift hours to perform high-resolution imaging, energy-dispersive x-ray spectroscopy (EDS), and electron backscattered diffraction (EBSD).
• Data Assessment: Evaluate basic data quality, organize analytical outputs, and compile reports for internal R&D and manufacturing customers.
Laboratory Maintenance & Safety
• Instrument Care: Perform routine instrument maintenance and troubleshooting in accordance with established laboratory procedures.
• Waste Management: Handle and dispose of chemical and laboratory waste safely and in compliance with all environmental and institutional protocols.
• Safety Adherence: Maintain an uncompromised commitment to laboratory safety, participating in pre-job briefings and ensuring a hazard-free work environment.
Collaboration & Continuity
• Shift Coordination: Work effectively on a second-shift schedule, communicating daily progress and handing off active priorities smoothly with the first-shift operator.
• Timeline Management: Manage competing analytical priorities under tight timelines while maintaining meticulous attention to detail.
Qualifications & Requirements
Minimum Qualifications
• Education: Bachelor of Science (B.S.) in Chemistry, Materials Science, Physics, Engineering, or a related technical discipline (or equivalent knowledge acquired through relevant hands-on technical training).
• Work Arrangement: Must be able to work 100% on-site in a laboratory environment with no remote work options.
Preferred Qualifications
• Hands-on academic or industrial experience with electron microscopy (SEM, FIB, TEM, etc.).
• Practical experience with chemical handling, solution preparation, and safety in a laboratory setting.
• Demonstrated commitment to laboratory safety and protocol adherence.
• Strong written and verbal communication skills; ability to work collaboratively in a team-oriented, fast-paced environment.
Schedule & Shift Details
• Work Schedule: Monday through Friday, 40 hours per week (On-Site).
• Permanent Shift: Second Shift (approximately 4:00 PM - 12:30 AM), with some flexibility in daily start/finish times.
• Training Period: The selected candidate will train during daytime hours (approximately 8:30 AM - 5:00 PM) for the first three months of the assignment.
• Assignment Structure: Annual renewal contract position.
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, AllSTEM Connections is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AllSTEM Connections participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
(none specified)
AllSTEM Representative Contact Info
Account Executive:
Perry
Branch Phone:
(909) 244-1777
Location:
Houston, TX