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Technical Success Manager Jobs in Missouri (NOW HIRING)

Tierpoint

Customer Success Manager

Saint Louis, MO · On-site

$83K - $133K/yr

Partner with Solutions Engineering on complex technical renewals, expansion conversations, and risk ... management, or customer success in B2B technology services or SaaS * Proven track record of hitting ...

SHI GmbH

Customer Success Manager - VMware

Jefferson City, MO · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding ... Ability to travel to SHI, Partner, and Customer Events * 2-4 years of experience in a technical ...

Deloitte

Deployment Success Manager

Saint Louis, MO · On-site

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Deloitte

Deployment Success Manager

Kansas City, MO · On-site

Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:

Capital One

Dealer Success Manager

Saint Louis, MO · On-site

Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a ... a number of technical issues quickly. Key Responsibilities: * Strategic POD Partnership:

Capital One

Dealer Success Manager

Saint Louis, MO · On-site

Dealer Success Manager Dealer Success Manager (DSM) As a Dealer Success Manager, you operate as a ... a number of technical issues quickly. Key Responsibilities: * Strategic POD Partnership:

Maritz

Client Success Manager (CSM)

Fenton, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Success Manager (CSM) is responsible for managing client relationships, strategy ... Communication & Technical Leadership (25%) * Lead client and internal meetings, navigate complex ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

... wealth management and retirement challenges through custom solutions and a people-first approach ... team to deliver Technical & Industry Expertise * Apply working knowledge of pharmacy claims ...

Aon

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

Management experience preferred What We Offer: We're proud to offer a competitive salary, PTO ... Technical & Industry Expertise * Apply working knowledge of pharmacy claims processing to inform ...

NFP

AVP, Client Success

Ballwin, MO · On-site

  • Medical

  • Retirement

  • PTO

... wealth management and retirement challenges through custom solutions and a people-first approach ... team to deliver Technical & Industry Expertise * Apply working knowledge of pharmacy claims ...

NFP Corp

AVP, Client Success

Chesterfield, MO

  • Medical

  • Retirement

  • PTO

... wealth management and retirement challenges through custom solutions and a people-first approach ... team to deliver Technical & Industry Expertise * Apply working knowledge of pharmacy claims ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

  • Medical

  • Retirement

  • PTO

... wealth management and retirement challenges through custom solutions and a people-first approach ... team to deliver Technical & Industry Expertise * Apply working knowledge of pharmacy claims ...

FairCom

Technical Account Manager

Columbia, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Success comes from building trusted relationships, uncovering opportunities, and connecting complex ... Experience selling into engineering, software development, product management, or technical ...

FairCom

Technical Account Manager

Columbia, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Success comes from building trusted relationships, uncovering opportunities, and connecting complex ... Experience selling into engineering, software development, product management, or technical ...

FairCom

Technical Account Manager

Columbia, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Success comes from building trusted relationships, uncovering opportunities, and connecting complex ... Experience selling into engineering, software development, product management, or technical ...

Jobtailor

Account Director, Government Scale

California, MO · On-site

$120 - $160/hr

Manage a portfolio of smaller and mid‑sized agencies and lead appropriate opportunities through ... Partner with Solutions Engineering, Technical Success, Legal, Policy, Security, and other internal ...

Axon

Working closely with customer leadership, technical teams, Axon Professional Services, Customer Success, Support, Engineering, Product Management, Sales Engineering, and partner organisations, you ...

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All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Missouri

Technical Success Manager information

See Missouri salary details

$47.8K

$142.8K

$181.5K

How much do technical success manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for technical success manager in Missouri is $142,846.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,300.00 and $169,800.00 per year, depending on experience, location, and employer.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Missouri?

For Technical Success Manager jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Technical Success Manager jobs in Missouri look for?

The top searched job categories for Technical Success Manager jobs in Missouri are:

What cities in Missouri are hiring for Technical Success Manager jobs?

Cities in Missouri with the most Technical Success Manager job openings:

Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 10% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $142,846 per year, or $68.7 per hour.

Customer Success Manager

Tierpoint

Saint Louis, MO • On-site

$83K - $133K/yr

Other

Re-posted 14 days ago

TierPoint rating

6.7

Company rating: 6.7 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

164th of 223 rated it services

Job description


Customer Success Manager
Job Locations
US
ID
2026-2997
Category
Sales
Department
930 - Sales: Sales Operations
Type
Regular Full-Time
Overview

As a Customer Success Manager at TierPoint, you'll own the renewal experience for a portfolio of approximately ~500 customer accounts across the United States. You'll spend 70% of your time conducting consultative renewal reviews with customers who opt in for contract assessments, working alongside Solutions Engineers to help them optimize their data center, security, and managed services investments. The remaining 30% of your time, you'll contribute to email campaigns and digital outreach that drive customer opt-ins.

This is a revenue-generating role with quota and variable compensation tied directly to Gross Revenue Retention (GRR).

Responsibilities
    Lead consultative renewal review meetings with customers, helping them understand their contracts and optimize for the next cycle
  • Partner with Solutions Engineering on complex technical renewals, expansion conversations, and risk escalation
  • Manage approximately 165 renewals annually, converting opt-ins into successful renewals
  • Consult on contract optimization by reviewing usage, identifying rightsizing opportunities, and ensuring maximum value
  • Contribute to scaled email campaigns that drive customer opt-ins for renewal reviews
  • Track opt-in rates, renewal conversion, GRR performance, and campaign effectiveness
  • Navigate pricing discussions, contract terms, and renewal objections with confidence
  • Identify expansion opportunities and orchestrate internal resources to pursue them

What Success Looks Like

  • Gross Revenue Retention: You consistently hit or exceed GRR targets through consultative engagement and strategic contract optimization
  • Opt-In Conversion: You convert opt-ins into productive conversations that drive retention
  • Customer Confidence: Customers leave renewal meetings feeling informed and valued, seeing you as a trusted advisor
  • Campaign Contribution: You actively improve email campaigns and outreach strategies, helping optimize opt-in rates
  • Smart Orchestration: You know when to involve others, delegating non-renewal issues to the right teams so you stay focused on retention
Qualifications
  • Bachelor's Degree (or equivalent work experience)
  • 2+ years in renewals, account management, or customer success in B2B technology services or SaaS
  • Proven track record of hitting retention or renewal targets
  • Consultative sales or customer engagement experience leading conversations about contracts, pricing, and value
  • Financial and contract literacy to review agreements, understand pricing, and discuss terms confidently
  • Strong analytical skills using data to prioritize, identify risk, and measure impact
  • Excellent communication skills for explaining complex terms and building trust with customers
  • Experience with Salesforce or similar CRM platforms
  • Collaborative mindset working across Solutions Engineering, sales, and support teams
  • Proficiency in MS Office Suite and Windows-based applications

Preferred Experience

  • Experience in data center, managed services, infrastructure, or IT security industries
  • Familiarity with HubSpot or marketing automation platforms
  • Familiarity with ServiceNow or similar ITSM platforms
  • Technical aptitude or curiosity about infrastructure, cloud, and enterprise IT environments

Working Conditions

  • Home or Office based depending on location
  • Travel to corporate, regional markets, and opportunity specific travel, as required

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.

Pay Range $83,000.00 - $133,000.00

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