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Customer Success Manager Edtech Jobs in Missouri

Customer Success Manager Remote - US What You Will Be Doing * Manage a portfolio of 30+ accounts across the full customer lifecycle, from implementation handoff through renewal and expansion

Customer Success Manager

California, MO · On-site

$105K - $145K/yr

As a Customer Success Manager at Orchard Robotics, you'll leverage your skills in customer success, communication, and problem-solving to help our customers succeed using cutting-edge ag-tech. You'll ...

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

We are looking for a dynamic and strategic Senior Customer Success Manager to join our growing team - someone who thrives at the intersection of technology, business strategy, and relationship ...

As a Senior Customer Success Manager, you will play a pivotal role in helping enterprise customers maximize the value of an innovative technology platform. You will own the customer journey from ...

About the Job Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a Customer Success Manager, you will manage a portfolio of direct Odoo customers and serve as a trusted advisor throughout their ...

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Customer Success Manager Edtech information

What is a customer success manager edtech?

A Customer Success Manager (CSM) in Edtech ensures that schools, educators, or institutions maximize the value of the company's educational technology products. They build strong relationships with clients, provide onboarding and training, address concerns, and help drive product adoption. The role involves proactive support, usage monitoring, and collaborating with internal teams to enhance customer satisfaction. Ultimately, their goal is to ensure long-term customer retention and success with the platform.

What does a customer success manager edtech do?

A typical day for a Customer Success Manager in Edtech involves onboarding new users, conducting training sessions or webinars, and responding to customer inquiries or concerns. You’ll proactively check in with schools, educators, or administrators to ensure they are successfully adopting the platform, while also monitoring usage data to identify opportunities for improvement. Collaboration with product, sales, and technical support teams is common, as you’ll help relay user feedback or escalate complex issues. This role is dynamic and combines client-facing work with strategic problem-solving to drive user satisfaction and platform engagement.

What are the key skills and qualifications needed to thrive as a customer success manager edtech?

To thrive as a Customer Success Manager Edtech, you typically need experience in customer relationship management, education technology platforms, and a bachelor’s degree in a relevant field such as education, business, or communications. Familiarity with CRM software (like Salesforce or HubSpot), learning management systems (LMS), and analytics tools is often required. Excellent problem-solving, communication, and interpersonal skills help you build trust with clients and guide them toward success. These capabilities ensure you can help educational institutions or users maximize their value from the platform, leading to greater satisfaction and retention.

What are popular job titles related to Customer Success Manager Edtech jobs in Missouri?

For Customer Success Manager Edtech jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Customer Success Manager Edtech jobs?

Cities in Missouri with the most Customer Success Manager Edtech job openings:

Infographic showing various Customer Success Manager Edtech job openings in Missouri as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success Manager

California, MO • On-site

$100K - $110K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Key responsibilities

  • Manage and nurture relationships with enterprise clients to ensure their success and satisfaction.

  • Identify and pursue new sales opportunities within existing accounts to drive revenue growth.

  • Conduct consultative meetings with senior-level executives to demonstrate the business value of the company's offerings.


Job description

Position: Full-time

Salary: $100,000 -
$110,000

Location:
Remote - Must Live in California, Illinois, or New Jersey We do not offer work visas.

Revvim offers a competitive benefits package. Including:

  • 100% employer paid platinum medical & dental.
  • 100% paid VSP vision insurance.
  • Employer sponsored life insurance.
  • 401(k) with matching.
  • Flexible PTO and sick time off.
  • FSA medical and dependent care with matching.
  • Professional development services.
  • Paid time off for new parents.
Company Overview

At Revvim, we pride ourselves on providing simple, effective solutions to the most persistent problems in the paid search and SEO world. We believe that the foundation for all of the best professional relationships is trust – to that end, we value honesty and transparency, and always strive to provide just that to our employees and customers.

Position Overview

The Client Success Manager works to ensure that our customers maximize the value they receive from our products and services. We believe in doing whatever it takes to make our customers successful, and the Customer Success Manager drives that success every day. In this role, you'll manage a diverse book of business of high-growth brands. The Customer Success Manager works to drive value that leads to expansion, revenue growth, and customer satisfaction. You will be dedicated to finding additional opportunities within current customer accounts by establishing lasting relationships with key decision-makers. In this role, the Customer Success Manager will work with the Sales team to help expand current customer engagements by working with customers/agencies to find opportunities for growth. This person will help monitor and communicate areas in which customers are missing out on potential benefits of using our platform.

Responsibilities
  • Manage and nurture relationships with enterprise clients, ensuring their success and satisfaction through tailored strategies and solutions.
  • Grow revenue within existing accounts by identifying new sales opportunities and successfully seeing them through implementation.
  • Help create scalable processes, documentation, and materials to support customer questions.
  • Gain command of our corporate message, leverage data in our platform, and identify strategic growth opportunities to help clients understand and grow their business.
  • Maintain exceptional CRM hygiene to provide up-to-date and accurate ongoing forecasts.
  • Conduct well-informed and consultative meetings with senior-level executives to demonstrate the business value of our offerings.
  • Identify expansion opportunities that increase profitability.
  • Maintain a high retention rate.
Required Experience/Skills
  • Advanced knowledge in Google Ads, SEO best practices, and analytics platforms like Google Analytics.
  • Experience working in an Agency environment with multiple customers.
  • Great presentation skills: the ability to put together presentations that show meaningful information using charts and impactful numbers.
  • Excellent verbal and written skills.
  • Ability to work well with others in a team environment.
  • Ability to analyze and find meaningful opportunities for customers from raw data.
  • Strong mathematical skills.
  • 4+ years of demonstrated track record of growing existing business in a high-tech/Digital Marketing space.
  • Consistent and proven delivery of attaining quota targets and expert pipeline management.
  • Well-versed in value-based solution selling and objection handling.
  • Passionate about forecast accuracy and dedicated follow-up skills that allow nothing to fall through the cracks.
  • High confidence in engaging with decision-makers.
  • Powerful communication and interpersonal skills. Highly articulate via phone and email. Along with a positive, engaged approach to working collaboratively with internal colleagues and external partners.
  • Inspired by working in a dynamic and evolving work environment.
  • Savvy with CRM tools, G-Suite, PowerPoint, and Excel preferable.
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