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Technical Services Manager Jobs in Wisconsin (NOW HIRING)

CBRE Group, Inc.

WI · On-site

$100 - $125/hr

As a CBRE Technical Manager, you will assist with the management of the team responsible for all ... This job is part of the Engineering and Technical Services job function. They are responsible for ...

Quad

Technical Service Specialist

Franklin, WI · On-site

$24.25 - $32.50/hr

... management services, global services coordination, new product development, and research and ... Offer customer technical support. * Coordinate Global Packaging projects. Job Requirements ...

STS Technical Services

Entry-Level Welders

Oshkosh, WI · On-site

$30.08/hr

STS Technical Services is a leading workforce management firm specializing in engineering, manufacturing, and maintenance careers across the United States. When you work with STS, you gain access to ...

Quad

Technical Service Specialist

Franklin, WI · On-site

$24.25 - $32.50/hr

... management services, global services coordination, new product development, and research and ... Offer customer technical support. * Coordinate Global Packaging projects. Job Requirements ...

STS Technical Services

Quality Manager

Brookfield, WI · On-site

STS Technical Services is hiring a Quality Manager in Brookfield, Wisconsin, to lead quality assurance, quality control and continuous improvement activities within a precision manufacturing ...

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All JobsTechnical Services JobsTechnical Services Manager JobsTechnical Services Manager Jobs in Wisconsin

Technical Services Manager information

See Wisconsin salary details

$63.1K

$118.6K

How much do technical services manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for technical services manager in Wisconsin is $114,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What are the most commonly searched types of Technical Services jobs in Wisconsin?

The most popular types of Technical Services jobs in Wisconsin are:

What are popular job titles related to Technical Services Manager jobs in Wisconsin?

For Technical Services Manager jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Technical Services Manager jobs in Wisconsin look for?

The top searched job categories for Technical Services Manager jobs in Wisconsin are:

What cities in Wisconsin are hiring for Technical Services Manager jobs?

Cities in Wisconsin with the most Technical Services Manager job openings:

Technical Services Manager jobs near you
Infographic showing various Technical Services Manager job openings in Wisconsin as of August 2026, with employment types broken down into 73% Full Time, and 27% Contract. Highlights an 100% In-person job distribution, with an average salary of $114,268 per year, or $54.9 per hour.

Sr. Technical Services Application Scientist

Abbott

Madison, WI • On-site

$92K - $126K/yr

Full-time

Re-posted 11 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

171st of 546 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Position Overview
The Sr. Technical Services Application Scientist will provide outstanding technical support to Exact Sciences customers. This position will work individually or in collaboration with others to troubleshoot and resolve customer assay questions or issues in a timely manner. The position will lead projects that enhance existing products and processes, while also contributing to new product development and launch activities.
This role requires strong technical leadership, deep expertise in Next Generation Sequencing (NGS), and the ability to guide cross functional teams through technical problem solving, product improvements, and customer facing support. The ideal candidate demonstrates innovation, clear communication, and a proven track record of delivering impactful scientific results.
Essential Duties
Include, but are not limited to, the following:
  • Receive and document incoming customer communications.
  • Work cooperatively with the technical services team and internal functional departments to troubleshoot and resolve customer questions or requests related to reagents, consumables, and assay issues.
  • Lead troubleshooting of customer issues through root cause investigation, experiment design, study execution, data analysis, and reporting.
  • Conduct bench level experiments within several product areas.
  • Prepare technical experiment reports with all technical specifications and information to present to the supervisor or project team.
  • Lead development of training materials for internal and external customers and train customers.
  • Coordinate with the development and marketing teams for proper implementation of new products to provide technical input and participate in decisions affecting project plans and experimental design.
  • Prepare detailed technical protocols.
  • Communicate the customer feedback for product requirements to the development team for better designs and implementation of new and existing products.
  • Identify gaps in processes, make recommendations, and implement change.
  • Draft and distribute the content of customer communications, customer notifications, and technical or service bulletins.
  • Identify, contribute, implement, and report on improvements in processes and products.
  • Contribute ideas or drive improvements to team processes.
  • Lead complex level projects, sit on core teams, and participate with complex projects.
  • Develop white papers.
  • Direct customer interactions to problem solve and facilitate enhancement generation.
  • Train and mentor team members.
  • Summarize and document troubleshooting activities or technical summary.
  • Ability to communicate clearly, frequently, and accurately in person, via the telephone, or by email.
  • Ability to work independently.
  • Apply advanced analytical and troubleshooting skills.
  • Apply strong communication and organizational skills.
  • Apply high complexity problem-solving abilities to provide technical input, design experiments, propose product enhancement ideas and voice of customer (VOC).
  • Ability to maintain confidentiality of sensitive information.
  • Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
  • Support and comply with the company's Quality Management System policies and procedures.
  • Maintain regular and reliable attendance.
  • Ability to act with an inclusion mindset and model these behaviors for the organization.
  • Ability to work designated schedule.
  • Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
  • Ability to work on a computer and phone simultaneously.
  • Ability to use a telephone through a headset.
  • Ability to travel 35% of working time away from work location, may include overnight/weekend travel.

Minimum Qualifications
  • Bachelor's Degree in Life Sciences or field as outlined in the essential duties.
  • 10+ years of experience in the life sciences industry.
  • 5+ years of experience working in a molecular diagnostic or clinical laboratory.
  • 5+ years of experience working in next generation sequencing.
  • Demonstrated advanced proficiency or coursework with molecular biology techniques and Real-Time- polymerase chain reaction (PCR) Assays.
  • Demonstrated advanced knowledge of clinical lab regulations for computer aided planning (CAP), clinical laboratory improvement amendments (CLIA), invitro diagnostic regulation (IVDR), and food and drug administration (FDA).
  • Demonstrated understanding of statistical and mathematical methods in biology or genetics.
  • Advanced data analysis skills and analytical aptitude.
  • Proficiency in Microsoft Office programs, such as Word, Excel, PowerPoint, Outlook, Access, and OneNote.
  • Demonstrated ability to perform the essential duties of the position with or without accommodation.
  • Authorization to work in the United States without sponsorship.

Preferred Qualifications
  • Master's Degree in Life Sciences, or field as outlined in the essential duties.
  • 10+ years of experience working in a medical device field within a regulated environment, such as ISO 13485, food and drug administration good manufacturing practice FDA GMP, or United States Department of Agriculture (USDA).
  • 7+ years of experience working within quality system regulations and service requirements defined therein.
  • 7+ years of experience analyzing data with tools, to include JMP statistical software.
  • 5+ years of experience working in a technical support function.
  • Demonstrated knowledge of laboratory chemistry.

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Operations Quality
DIVISION:
ONCO Cancer Diagnostics
LOCATION:
United States > Madison : 650 Forward Dr
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 25 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf
EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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