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Technical Services Manager Jobs in Wisconsin (NOW HIRING)

Technical Service Representative, Northern WI

Kenosha, WI · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report to the local Technical Service Manager. PPG offers excellent and affordable benefits; Paid Vacation, Holiday, and Sick time; Disability and Life Insurance, outstanding matching 401K ...

Quality Manager

Brookfield, WI · On-site

  • Medical

  • Dental

  • Vision

  • PTO

STS Technical Services is hiring a Quality Manager in Brookfield, Wisconsin, to lead quality assurance, quality control and continuous improvement activities within a precision manufacturing ...

Showing results 21-40

Technical Services Manager information

See Wisconsin salary details

$63.1K

$118.6K

How much do technical services manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for technical services manager in Wisconsin is $114,268.00, according to ZipRecruiter salary data. Most workers in this role earn between $117,100.00 and $117,600.00 per year, depending on experience, location, and employer.

What is a Technical Services Manager?

A Technical Services Manager is a professional responsible for overseeing the delivery and support of technical services within an organization. They manage teams that provide maintenance, troubleshooting, and support for IT systems, equipment, or software. Their role often involves coordinating projects, ensuring service quality, and liaising between technical staff and clients or other departments. Technical Services Managers also play a key role in process improvement and may be involved in budgeting and resource allocation.

How does a Technical Services Manager typically collaborate with other departments to ensure seamless project delivery?

Technical Services Managers frequently work cross-functionally, coordinating with departments such as engineering, sales, and customer support to align technical solutions with client needs. They often act as a bridge between technical teams and non-technical stakeholders, translating requirements and ensuring everyone is on the same page. Effective collaboration may involve regular meetings, status updates, and joint problem-solving sessions to address challenges and keep projects on track. This collaborative approach is essential for meeting deadlines, maintaining quality standards, and delivering successful outcomes for clients.

What are the key skills and qualifications needed to thrive as a Technical Services Manager, and why are they important?

To excel as a Technical Services Manager, you need a solid background in engineering or IT, experience in project management, and a relevant degree or technical certification. Familiarity with IT service management tools (like ITIL), ticketing systems, and project management software is typically required. Strong leadership, problem-solving abilities, and effective communication skills help you manage teams and ensure client satisfaction. These competencies are crucial for delivering reliable technical support, optimizing team performance, and maintaining high service standards.

What is the difference between Technical Services Manager vs Technical Support Specialist?

AspectTechnical Services ManagerTechnical Support Specialist
Required credentialsBachelor's degree in engineering, IT, or related field; certifications like PMP or ITILAssociate's or bachelor's degree; certifications like CompTIA or Microsoft Certified
Work environmentOversees teams, manages projects, interacts with clientsProvides technical assistance, troubleshooting, and customer support
Employer usageUsed in industries like IT, manufacturing, engineeringCommon in tech companies, telecom, and electronics
Search intentComparing managerial roles with technical support rolesUnderstanding support roles and certifications

The Technical Services Manager typically oversees technical teams, manages projects, and interacts with clients, requiring advanced certifications and leadership skills. In contrast, a Technical Support Specialist focuses on troubleshooting and assisting customers directly, often with specific technical certifications. Both roles are essential in technical industries but differ in scope, responsibilities, and career progression.

Is a technical services manager a stressful job?

A technical services manager often faces stress due to managing technical teams, meeting project deadlines, and resolving complex issues. The role requires strong problem-solving skills, multitasking, and sometimes working under pressure to ensure service quality and client satisfaction.

What skills do you need to be a technical services manager?

A technical services manager needs strong technical knowledge related to the industry they serve, excellent leadership and communication skills, and the ability to manage projects and teams effectively. Familiarity with relevant tools, certifications, and problem-solving abilities are also important for success in this role.

What are the most commonly searched types of Technical Services jobs in Wisconsin?

The most popular types of Technical Services jobs in Wisconsin are:

What are popular job titles related to Technical Services Manager jobs in Wisconsin?

For Technical Services Manager jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Technical Services Manager jobs?

Cities in Wisconsin with the most Technical Services Manager job openings:

Infographic showing various Technical Services Manager job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $114,268 per year, or $54.9 per hour.

Representative Technical Service

Harley-Davidson

Milwaukee, WI • On-site

$57K - $86K/yr

Full-time, Part-time

Medical, Retirement

Re-posted 5 days ago


Job description

Auto req ID: 54315
Title: Representative Technical Service
Job Function: Customer Service
Location: Remote
Company: Harley-Davidson Motor Company
Full or Part-Time: Full Time
In 1903, out of a small shed in Milwaukee, Wisconsin, four young men lit a cultural wildfire that would grow and spread across geographies and generations. Their innovation and imagination for what was possible on two wheels sparked a transportation revolution that would make Harley-Davidson the most recognizable motorcycle brand in the world. Today, we continue to define motorcycle culture, evoking soul-stirring emotion reflected in every product and experience we deliver - like we have for well over a century and will for generations to come. Are you ready to ride with us?
This remote role is not tightly linked to a physical location and provides flexibility in where, when and how you accomplish your work. Remote employees are expected to have a dedicated, quiet and distraction-free work space and an internet connection that's sufficient for completing their job remotely.
Job Summary
The Technical Service team at Harley-Davidson plays a crucial role in supporting the dealer network by providing expert assistance and resolving technical issues. As a Technical Service Representative, you will be responsible for addressing a variety of inquiries related to diagnostics and service operations while delivering exceptional customer service. Leveraging your experience, collaborative skills, and access to resources, you will ensure timely and accurate resolutions to dealer personnel.
Job Responsibilities
• Develop and implement a systematic diagnostic approach for mechanical, electrical, and software-related concerns.
• Utilize available resources to accurately identify root causes and provide timely resolutions to dealer personnel.
• Document Condition, Cause, and Correction details clearly and concisely within a data management system.
• Identify opportunities for improving Key Performance Indicators (KPIs) for both internal and external stakeholders.
• Provide coaching and guidance to dealer personnel to enhance their technical capabilities.
• Contribute to the development and maintenance of internal and dealer-facing resource materials.
• Deliver remote troubleshooting and diagnostic support services via various channels, such as telephone and online platforms.
• Provide day-to-day technical support for a range of hardware and software systems, including problem diagnosis and escalation.
• Ensure effective and timely resolution of user problems.
Education Requirements
High School Diploma or Equivalent Required
Education Specifications
• High school diploma or equivalent.
• Completion of a post-secondary program at an accredited institute specializing in motorcycle diagnostics and repair.
• Preferred achievement of Expert level technician or higher in Harley-Davidson University's Technical Recognition Program.
Experience Requirements
Required
• 4+ years of experience as a motorcycle maintenance and repair technician.
• Demonstrated ability in complex problem-solving.
• Capacity to multitask and prioritize responsibilities effectively. .
• Excellent verbal and written communication skills, particularly in conveying technical information.
• Ability to work autonomously in a remote team environment.
• Strong proficiency in computer skills, including Microsoft Office Suite.
The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. Learn more about Harley-Davidson here.
Applicants must be currently authorized to work in the United States.
Direct Reports: No
Travel Required: 0 - 10%
Pay Range: $57,700 - $86,400

Visa Sponsorship: This position is not eligible for visa sponsorship or visa transfer
Relocation: This position is not eligible for relocation assistance

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