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Technical Services Engineer Jobs (NOW HIRING)

Novartis

Technical Services Engineer

Durham, NC · On-site

$98K - $183K/yr

As a Technical Services Engineer at Novartis, you will play a key role in ensuring our facilities, equipment, and utilities operate at the highest standards of safety, quality, and efficiency.

Bosch Group

Technical Services Engineer

Lincolnshire, IL · On-site

$78K - $86K/yr

The Technical Services Engineer serves as an internal application engineering partner, supporting the development, review, and execution of hydraulic system solutions. This role acts as a key link ...

Corning

Technical Services Engineer

Keene, NH

$71K - $97K/yr

... level technical services role supporting equipment maintenance, new equipment integration, facility engineering work, and equipment reliability. Key Responsibilities * Troubleshoot mechanical ...

Corning

Technical Services Engineer

Keene, NH · On-site

$71K - $97K/yr

... level technical services role supporting equipment maintenance, new equipment integration, facility engineering work, and equipment reliability. Key Responsibilities * Troubleshoot mechanical ...

Corning

Technical Services Engineer

Keene, NH · On-site

$71K - $97K/yr

... level technical services role supporting equipment maintenance, new equipment integration, facility engineering work, and equipment reliability. Key Responsibilities * Troubleshoot mechanical ...

MongoDB

Technical Services Engineer

Palo Alto, CA · On-site +1

Life in MongoDB Technical Services As part of MongoDB Support, you will work directly with our ... Experience with DevOps and Infrastructure-as-Code practices * Experience with authentication ...

MongoDB

Technical Services Engineer

Palo Alto, CA · On-site

In Technical Services, customer obsession is our fuel. We: * Become deeply skilled in the core ... Experience with DevOps and Infrastructure-as-Code practices * Experience with authentication ...

DeepHealth

Technical Services Engineer

Boston, MA · On-site +1

$90 - $110/hr

Job Summary The Technical Services Engineer is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience. This ...

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All JobsTechnical Services Engineer Jobs

Technical Services Engineer information

See salary details

$36K

$122.1K

$143.5K

How much do technical services engineer jobs pay per year?

As of Aug 6, 2026, the average yearly pay for technical services engineer in the United States is $122,134.00, according to ZipRecruiter salary data. Most workers in this role earn between $99,000.00 and $143,000.00 per year, depending on experience, location, and employer.

What is the difference between Technical Services Engineer vs Field Service Engineer?

AspectTechnical Services EngineerField Service Engineer
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco, Microsoft, or vendor-specific certificationsBachelor's in Engineering or related field, similar technical certifications often required
Work EnvironmentOffice-based with on-site client support, remote troubleshooting, and technical consultingPrimarily on-site at client locations, traveling frequently for equipment installation and maintenance
Employer & Industry UsageUsed in IT, telecommunications, and technology companies for technical support rolesCommon in manufacturing, telecommunications, and equipment service industries

Both roles require technical expertise and certifications, but Technical Services Engineers typically work in office settings providing remote or on-site support, while Field Service Engineers focus on on-site equipment installation and maintenance at client locations. The roles often overlap in industry and credentials but differ mainly in work environment and daily responsibilities.

What is a technical services engineer?

Technical Services Engineers are professionals who provide technical support, troubleshooting, and maintenance for products, systems, or software within a company or for external clients. They often act as a bridge between engineering teams and customers, resolving technical issues, offering guidance on product usage, and sometimes assisting with installations or system upgrades. Their role requires strong problem-solving skills, technical knowledge, and effective communication to ensure customer satisfaction and system reliability.

What are some typical challenges a technical services engineer might face when supporting clients, and how are they addressed?

Technical Services Engineers often encounter complex troubleshooting scenarios, such as diagnosing hardware or software issues across diverse environments. Balancing multiple client requests with varying urgency can be challenging, requiring strong organizational skills and prioritization. Effective communication is essential, as you must translate technical solutions into understandable terms for clients and collaborate with internal teams like product development or QA to resolve escalated issues. Staying current with new technologies and updates is also crucial to proactively support clients and minimize downtime.

What are the key skills and qualifications needed to thrive as a technical services engineer?

To thrive as a Technical Services Engineer, you need a solid background in troubleshooting, systems analysis, and a degree in engineering or a related technical field. Familiarity with diagnostic tools, ticketing systems, and certifications like CompTIA, Cisco, or Microsoft are often required. Strong problem-solving abilities, effective communication, and a customer-centric mindset are essential soft skills. These competencies ensure swift resolution of technical issues, high customer satisfaction, and reliable support for complex systems.
More about Technical Services Engineer jobs
What cities are hiring for Technical Services Engineer jobs? Cities with the most Technical Services Engineer job openings:
Who are the top companies hiring for Technical Services Engineer jobs? The top employers for Technical Services Engineer jobs are:
What states have the most Technical Services Engineer jobs? States with the most job openings for Technical Services Engineer jobs include:
What job categories do people searching Technical Services Engineer jobs look for? The top searched job categories for Technical Services Engineer jobs are:
Technical Services Engineer jobs near you
Infographic showing various Technical Services Engineer job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, 5% Temporary, and 20% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $122,134 per year, or $58.7 per hour.

Technical Services Engineer

Koh Young America, Inc.

Duluth, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

Job description

Technical Services Engineer



Job Title: Technical Services Engineer

Job Type: Full-time

Location: Duluth, GA



Summary

The Applications Engineer will provide exceptional help desk customer service in the support of
installation, servicing, and maintenance of Koh Young machines and related systems and peripherals.
They will provide professional guidance for customers and colleagues on the operation, maintenance,
and programming of domestic and international machines and systems. Providing professional technical
support, both remotely and on-site, when needed.


Responsibility

  • Act as the primary contact for technical inquiries from customers, Field Service Engineers, and
    distributors, using the Helpdesk system, email, and phone to solve issues.
  • Analyze and resolve equipment, system, and process problems in a timely manner to ensure
    customer satisfaction and keep detailed records of all actions.
  • Collaborate with headquarters and other departments to solve complex technical issues and
    escalate urgent problems to management when necessary.
  • Train customers and colleagues on how to operate, maintain, and program Koh Young machines
    and share best practices.
  • Perform preventive maintenance, audits, and onsite visits for equipment installation and technical
    support as needed.
  • Repair, upgrade, and retrofit machines using hardware components, spare parts, and software
    solutions.
  • Provide support for network and software installations and analyze system data to maintain high
    service quality.
  • Recommend and oversee improvements in machine operation and processes to achieve the best
    performance.
  • Create and update FAQ documents and provide technical resources and advice to help field
    engineers solve problems.
  • Provide feedback on Helpdesk workflows and suggest new ideas to improve work efficiency.
  • Build strong relationships with customers and distributors to improve communication and
    maximize business results for Koh Young America.
  • Work with related teams to complete projects and perform other assigned duties, including
    domestic and international travel.
  • Travel for business when necessary to support or act on behalf of Field Service Engineers for
    onsite tasks and training.


Skills and Qualifications

  • Bachelor’s Degree in a technical discipline, or relevant associate degree, or equivalent studies in
    vocational or military training.
  • Knowledge of electronics manufacturing, robotics, PCB assembly, and/or AI; 2-4 years of experience
    desired.
  • Excellent oral and written communication, interpersonal, and problem-solving skills.
  • Strong computer, software, and networking skills; strong mechanical aptitude.
  • 2D/3D AOI and 3D SPI programming, operation, and maintenance experience, preferred.
  • Proficiency in operating systems including Windows 10/11, Windows Server (Linux preferred).
  • Experience with relational databases such as MSSQL, MS Access, preferred.
  • Understanding of SPC(Statistical Process Control) and its application in manufacturing environments.
  • Understanding of electrical drawing and electronic control components.
  • Proficient in Microsoft Excel, including Pivot Tables, as well as document and presentation tools
    such as Word and PowerPoint, preferred
  • Be available to travel domestically and internationally (valid U.S. or Canadian Passport, required).
  • Able to work effectively and independently with minimal supervision.
  • Ability to readily understand and interpret detailed documents, drawings, and specifications.
  • Must be able to communicate clearly in giving effective presentations.
  • Must be able to communicate clearly and effectively with colleagues and customers.
  • Proactive, with good organizational, administrative, project management, and teamwork skills;
    detail-oriented.
  • Able to work under pressure and time constraints; handle challenging and unexpected situations in
    the field.
  • A proactive and solution-oriented mindset with a willingness to go beyond manuals and take
    initiative in resolving new or challenging technical issues.

Benefits

  • Health/Dental/Vision/Life Insurance at no employee premium (including dependent coverage)
  • 401K retirement plan with 5% matching
  • Generous PTO and paid holidays