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Technical Service Representative Tsr Jobs (NOW HIRING)

OneSparQ

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Technical Service Representative

Cleveland, OH · On-site

$19 - $20/hr

OneSparQ is looking for a Technical Service Representative in Cleveland, Ohio. Required Skills: * 1+ years of experience in a customer service, retail or technical service role * Experience assisting ...

New

ULINE

Technical Service Representative

Glenview, IL

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

ULINE

Technical Service Representative

Waukegan, IL

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

SFI

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Technical Service Representative

Brook Park, OH · On-site

$19 - $21/hr

The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:

ULINE

Technical Service Representative

Kenosha, WI

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

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Technical Service Representative Tsr information

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How much do technical service representative tsr jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for technical service representative tsr in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What are some common challenges faced by Technical Service Representatives (TSRs) and how can they be addressed?

Technical Service Representatives often encounter challenges such as handling complex technical issues, managing high call volumes, and communicating effectively with customers who may not be technically savvy. To address these, TSRs benefit from strong problem-solving skills, continuous training on new products or services, and utilizing knowledge bases or escalation protocols when necessary. Building patience and clear communication skills also helps in ensuring positive customer experiences and efficient resolution of issues.

What are the key skills and qualifications needed to thrive as a Technical Service Representative (TSR), and why are they important?

To thrive as a Technical Service Representative (TSR), you need strong troubleshooting abilities, technical knowledge in relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, CRM software, and remote diagnostic tools is often required, along with any necessary technical certifications. Excellent communication, patience, and problem-solving skills help TSRs explain solutions clearly and manage customer concerns effectively. These skills ensure prompt, accurate support, boosting customer satisfaction and company reputation.

What does a Technical Service Representative (TSR) do?

A Technical Service Representative (TSR) assists customers by providing technical support and troubleshooting for products or services. They typically respond to inquiries via phone, email, or chat, and help resolve technical problems, answer questions, and guide users through solutions. TSRs may also document issues, escalate complex problems to higher-level support, and provide feedback to improve products or services. Their goal is to ensure customer satisfaction and effective use of the company's offerings.

What is the difference between Technical Service Representative Tsr vs Customer Support Specialist?

AspectTechnical Service Representative TsrCustomer Support Specialist
Required CredentialsTechnical certifications, technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical support centers, on-site or remoteCall centers, online chat, email support
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, software companies
Common Search & Comparison IntentTechnical troubleshooting, product supportCustomer inquiries, service issues

The Technical Service Representative Tsr typically handles technical troubleshooting and product support requiring specialized knowledge and certifications. In contrast, Customer Support Specialists focus on customer inquiries and general service issues, often with less technical expertise. Both roles are vital in customer service but differ mainly in technical complexity and work environment.

What job makes $10,000 a month without a degree?

A Technical Service Representative (TSR) can potentially earn $10,000 a month through commissions, bonuses, or overtime, especially in high-demand industries like technology or telecommunications. Success in such roles often depends on technical skills, experience, and the ability to handle complex customer issues, rather than formal degrees.

What is a tsr job?

A Technical Service Representative (TSR) is responsible for providing technical support and customer service related to products or services. They troubleshoot issues, assist clients, and often use tools like diagnostic software or manuals to resolve technical problems, typically working in a call center or on-site environment.

What jobs pay 2000 a day?

Technical Service Representatives typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, executive contractors, or certain freelance professionals in fields like finance, law, or technology. These roles often require extensive experience, certifications, or a high level of expertise and may involve project-based or commission-based pay structures.

What does a technical service representative do?

A technical service representative (TSR) provides technical support and troubleshooting assistance to customers or clients, often via phone, email, or on-site visits. They diagnose issues, offer solutions, and may assist with product installation, maintenance, or training, requiring good communication skills and technical knowledge of the products or services they support.
More about Technical Service Representative Tsr jobs
What job categories do people searching Technical Service Representative Tsr jobs look for? The top searched job categories for Technical Service Representative Tsr jobs are:
Technical Service Representative Tsr jobs near you
Infographic showing various Technical Service Representative Tsr job openings in the United States as of June 2026, with employment types broken down into 42% Full Time, and 58% Part Time. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.
Technical Service Representative

Technical Service Representative

RJ Young

Chattanooga, TN • On-site

Full-time

Posted 12 days ago

Job description

Be the Hands-On Expert Keeping Office Technology Running

Are you mechanically inclined and enjoy working with your hands? Do you like solving real-world problems and being out in the field? We're looking for a Technical Service Representative (TSR) who thrives on hardware repair and customer support—not behind a desk, but in the real world, making things work. This is not an IT or help desk role. This is a field-based, hands-on hardware technician position focused on the physical repair and maintenance of multifunctional office equipment like copiers, printers, scanners, and fax machines. You'll also handle some basic network connectivity setup (print/scan), but your main job is keeping the machines running—and customers happy.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This Role Is All About Hardware—You’ll:

  • Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines
  • Perform preventative maintenance and part replacements
  • Set up devices to print and scan on basic networks (connectivity knowledge helpful, but this is not an IT role)
  • Provide basic training to end users on hardware functions
  • Work independently in the field, while staying connected with your service team
  • Keep detailed service records and submit mileage, payroll, and call reports
  • Maintain a clean and professional appearance (yourself and your company vehicle)

Why You’ll Love It:

  • You're not stuck at a desk—you're out solving real problems hands-on
  • Every day is different, with new challenges and new customers
  • You'll get training and support to keep learning and advancing
  • You’re part of a team that values craftsmanship, service, and reliability

Work Environment

This role primarily operates in a professional office setting, where you'll regularly use standard office equipment such as computers, phones, printers, copiers, and fax machines. However, as a field-based technician, you'll also spend time at customer locations, which may include distribution centers, manufacturing floors, or warehouse environments. These settings can vary in noise level, temperature, and layout, so flexibility and adaptability are key.

Physical Demands

  • Must be able to drive long distances to service a device.
  • Must be able to carry a tool bag weighing up to 30lbs.
  • Must be able to lift to 100lbs to assemble some device components.
  • Must be able to move equipment (machines typically have casters) to access components.

Position Type/Expected Hours of Work

  • Full Time, Monday thru Friday 8am to 5pm, or 7am to 4pm.
  • Special circumstances may require the need to work late or on a weekend.
  • Occasional travel on weekends for manufacturer training.

Travel

  • Daily travel between customer locations.
  • Occasional travel to attend training or team meetings.

Required Education and Experience

High school diploma or equivalent.

Preferred Education and Experience

Two-year technical degree.

Prior Xerox experience. 

Prior electrical/mechanical/computer experience.

AAP/EEO Statement

RJ Young provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that the job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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