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Technical Service Representative Tsr Jobs (NOW HIRING)

ULINE

Technical Service Representative

Milwaukee, WI · On-site

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

ULINE

Technical Service Representative

Kenosha, WI

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

ULINE

Technical Service Representative

Glenview, IL · On-site

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

ULINE

Technical Service Representative

Waukegan, IL · On-site

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

SFI

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Technical Service Representative

Brook Park, OH · On-site

$19 - $21/hr

The Technical Services Representative is responsible for handling and resolving all customer inquiries related to heating, camping and accessory product lines. Essential Duties & Responsibilities:

New

Uline

Technical Service Representative

Kenosha, WI

Technical Service Representative Wisconsin Distribution Center 12885 104th Street, Pleasant Prairie, WI 53158 High-quality people and high-quality products. That's what you'll find when you join ...

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How much do technical service representative tsr jobs pay per hour?

As of May 30, 2026, the average hourly pay for technical service representative tsr in the United States is $26.32, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $31.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Service Representative (TSR), and why are they important?

To thrive as a Technical Service Representative (TSR), you need strong troubleshooting abilities, technical knowledge in relevant products or services, and typically a background in IT or customer service. Familiarity with ticketing systems, CRM software, and remote diagnostic tools is often required, along with any necessary technical certifications. Excellent communication, patience, and problem-solving skills help TSRs explain solutions clearly and manage customer concerns effectively. These skills ensure prompt, accurate support, boosting customer satisfaction and company reputation.

What are some common challenges faced by Technical Service Representatives (TSRs) and how can they be addressed?

Technical Service Representatives often encounter challenges such as handling complex technical issues, managing high call volumes, and communicating effectively with customers who may not be technically savvy. To address these, TSRs benefit from strong problem-solving skills, continuous training on new products or services, and utilizing knowledge bases or escalation protocols when necessary. Building patience and clear communication skills also helps in ensuring positive customer experiences and efficient resolution of issues.

What does a Technical Service Representative (TSR) do?

A Technical Service Representative (TSR) assists customers by providing technical support and troubleshooting for products or services. They typically respond to inquiries via phone, email, or chat, and help resolve technical problems, answer questions, and guide users through solutions. TSRs may also document issues, escalate complex problems to higher-level support, and provide feedback to improve products or services. Their goal is to ensure customer satisfaction and effective use of the company's offerings.

What is the difference between Technical Service Representative Tsr vs Customer Support Specialist?

AspectTechnical Service Representative TsrCustomer Support Specialist
Required CredentialsTechnical certifications, technical knowledgeCustomer service skills, basic technical understanding
Work EnvironmentTechnical support centers, on-site or remoteCall centers, online chat, email support
Employer & Industry UsageManufacturing, tech, industrial sectorsRetail, telecom, software companies
Common Search & Comparison IntentTechnical troubleshooting, product supportCustomer inquiries, service issues

The Technical Service Representative Tsr typically handles technical troubleshooting and product support requiring specialized knowledge and certifications. In contrast, Customer Support Specialists focus on customer inquiries and general service issues, often with less technical expertise. Both roles are vital in customer service but differ mainly in technical complexity and work environment.

More about Technical Service Representative Tsr jobs
What job categories do people searching Technical Service Representative Tsr jobs look for? The top searched job categories for Technical Service Representative Tsr jobs are:
Technical Service Representative Tsr jobs near you
Infographic showing various Technical Service Representative Tsr job openings in the United States as of May 2026, with employment types broken down into 98% Part Time, 1% Temporary, and 1% Nights. Highlights an 41% Hybrid, and 59% Remote job distribution, with an average salary of $54,746 per year, or $26.3 per hour.

Territory Sales Representative (TSR)

Sanwa Food Group

Atlanta, GA • On-site

Full-time

Posted 10 days ago

Job description

TERRITORY SALES REPRESENTATIVE (TSR) POSITION OVERVIEW
As a Territory Sales Representative (TSR) for Sanwa Food Group, you will play a key role in promoting the company’s products and programs to existing and new customers. This position focuses on driving sales growth by developing strong customer relationships and achieving profitability goals. Your responsibility will include selling both food and non-food items, while working closely with the team to ensure that customer needs are met. Sanwa Food Group offers a diverse portfolio of quality products and prides itself on a best-in-class delivery model. Flexibility is required, as this position may involve weekends, holidays, and evening hours based on business needs.
WHY SANWA FOOD GROUP:
Sanwa Famer’s Market, a division of Sanwa Food Group, has been a pillar in the Tampa Community for more than 40 years. Throughout the years we’ve established ourselves as a leader in the food distribution industry. Our array of eclectic grocery, produce and meat selections span the globe, and our customer focus initiatives provides a service that continues to drive our success.
We take pride in creating a diversified culture where our team members are able to grow and learn to excel in various opportunities within our company.
As a Sanwa team member, you will become part of our dynamic, growing company, servicing both retail and wholesale customers in a fast-paced service driven environment. We are looking for truly exceptional individuals to continue the Sanwa tradition of excellence. Come grow with us!
DUTIES AND RESPONSIBILITIES
  • Promote and sell Sanwa Food Group’s wide range of food and non-food products to existing and prospective customers.
  • Develop and maintain strong relationships with customers, ensuring their needs are consistently met.
  • Identify and pursue new business opportunities within your territory to grow the customer base.
  • Achieve sales and profitability goals by proactively managing sales activities and customer accounts.
  • Prepare and deliver compelling product presentations, showcasing the value and benefits of Sanwa's offerings.
  • Collaborate with internal teams, including marketing, customer service, and delivery, to ensure a seamless customer experience.
  • Conduct regular visits to customer sites to evaluate their needs and suggest relevant products and services.
  • Ensure high levels of customer satisfaction through excellent service and support.
  • Handle customer escalations and provide solutions to ensure a positive outcome.
  • Stay informed on market trends, competitor activities, and customer preferences to drive sales strategies.
  • Monitor account performance and provide insights and recommendations to optimize sales efforts.
  • Prepare accurate and timely sales reports, forecasts, and account updates for management review.
  • Lead, motivate, and coach the sales team to meet and exceed sales targets.
  • Represent Sanwa Food Group at industry events, trade shows, and networking opportunities to generate leads and promote the brand.
  • Adhere to company policies, sales processes, and procedures.
REQUIREMENTS
  • Proven experience in outside sales, preferably in the food industry or a related field.
  • Strong knowledge of sales techniques, relationship management, and customer service best practices.
  • Ability to work independently, manage a sales territory, and drive results with minimal supervision.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to analyze market trends, sales data, and competitor activity.
  • Valid driver's license and reliable personal vehicle for travel within assigned territory. Extensive travel within the assigned territory, with occasional out-of-area travel for company events or meetings.
PREFERRED QUALIFICATIONS:
  • Bachelor’s degree in business, Marketing, or a related field.
  • Experience in food distribution, wholesale, or related industries.
  • A demonstrated track record of achieving or exceeding sales targets.

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