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Technical Sales Support Manager Jobs (NOW HIRING)

Flex Dental

Technical Support Manager

Provo, UT · On-site

Partner with Product, Engineering, Sales, Customer Success, and Implementation to communicate ... JOB QUALIFICATIONS * 3+ years of leadership experience in Customer Support/Technical Support

Sigma Computing

Technical Support Manager

New York, NY · On-site

$140K - $170K/yr

Collaborate with cross-functional groups - Engineering, Design, Product, Customer Success, Sales ... Managed a team supporting a SaaS product. * Experience working with Snowflake, Redshift, or ...

Ontic

Technical Sales Manager

Creedmoor, NC

$110K - $140K/yr

  • Medical

  • Retirement

  • PTO

To be considered for the Technical Sales Manager role, here's what you'll need to bring with you: * Bachelor's degree or equivalent experience in the Aerospace/Aviation industry. * 3+ years ...

Borin Manufacturing, Inc.

Be Seen First

Technical Sales Engineer or Technical Sales Manager

San Diego, CA · On-site

$79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For 50 years, BORIN products have supported pipelines, storage tanks, water systems, energy ... Manage technical sales opportunities involving product evaluations, quotations, specifications ...

Borin Manufacturing, Inc.

Be Seen First

Technical Sales Engineer or Technical Sales Manager

Los Angeles, CA · On-site

$79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For 50 years, BORIN products have supported pipelines, storage tanks, water systems, energy ... Manage technical sales opportunities involving product evaluations, quotations, specifications ...

Acuity Brands

Technical Sales Manager

Ontario, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Support the creation of no charge sample orders, working in close partnership with customer support ... Technical Sales Managers will need to be proficient and utilize Agile to assist in customer ...

Borin Manufacturing, Inc.

Be Seen First

Technical Sales Engineer or Technical Sales Manager

San Diego, CA · On-site

$79K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

For 50 years, BORIN products have supported pipelines, storage tanks, water systems, energy ... Manage technical sales opportunities involving product evaluations, quotations, specifications ...

Upm

Manager, Technical Sales

Naperville, IL · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Learn more about us as a workplace upm.com/careers We are now looking for a Technical Sales Manager to support UPM Specialty Materials' business in the Americas. "I'm excited to welcome a new ...

Acuity, Inc.

Technical Sales Manager

Ontario, CA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Provide Specialized Support: • Facilitate customized product and design requests, utilizing ... Technical Sales Managers will need to be proficient and utilize Agile to assist in customer ...

Magswitch Automation Company

Technical Sales Engineer

Louisville, CO · On-site

$100K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Manager while the Technical Sales Engineer remains the technical lead for engineering support and technical escalations. PRIMARY RESPONSIBILITIES * Lead technical discovery with Sales and customers ...

Acuity, Inc.

Technical Sales Manager

Conyers, GA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Provide Specialized Support: • Facilitate customized product and design requests, utilizing ... Technical Sales Managers will need to be proficient and utilize Agile to assist in customer ...

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Technical Sales Support Manager information

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How much do technical sales support manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for technical sales support manager in the United States is $32.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $43.27 per hour, depending on experience, location, and employer.

How does a technical sales support manager typically collaborate with the sales and engineering teams to ensure client needs are met?

A Technical Sales Support Manager acts as a vital bridge between the sales and engineering teams, ensuring that customer requirements are clearly understood and addressed. They often join sales meetings to provide technical expertise, translate client needs into technical specifications for engineers, and help develop tailored solutions. Regular communication and collaboration are essential, as they coordinate product demonstrations, resolve technical queries, and ensure timely delivery of proposals. This cross-functional teamwork helps drive customer satisfaction and supports successful sales outcomes.

What is the difference between Technical Sales Support Manager vs Technical Sales Engineer?

AspectTechnical Sales Support ManagerTechnical Sales Engineer
CredentialsBachelor's degree in engineering, business, or related field; often requires sales or management certificationsBachelor's or master's degree in engineering or technical field; technical certifications may be preferred
Work EnvironmentLeads support teams, collaborates with sales and technical staff, often in office settingsEngages directly with clients, provides technical demonstrations, often in client sites or trade shows
Employer & Industry UsageUsed in manufacturing, technology, and industrial sectors to support sales teamsCommon in engineering, technology, and industrial sectors for client technical support

The Technical Sales Support Manager focuses on leading support teams and coordinating between sales and technical departments, while the Technical Sales Engineer provides direct technical expertise and client support. Both roles require technical knowledge and communication skills but differ in their primary responsibilities and work environment.

What does a technical sales support manager do?

A Technical Sales Support Manager oversees the technical aspects of the sales process, working closely with sales teams to provide product expertise and support to customers. They help to understand customer requirements, prepare technical presentations, and resolve any technical issues that arise before and after sales. Their role often bridges the gap between the engineering and sales departments, ensuring that clients receive accurate information and efficient solutions. Additionally, they may train sales staff on new technologies and work to improve customer satisfaction.

How much does a technical sales support manager make in the US?

A technical sales support manager in the US typically earns between $70,000 and $120,000 annually, depending on experience, industry, and location. The role often requires strong technical knowledge, communication skills, and familiarity with sales tools and CRM systems.

What key skills and qualifications are needed to excel as a technical sales support manager, and why are they important?

To thrive as a Technical Sales Support Manager, you need a solid background in sales and technical expertise, often supported by a degree in engineering, business, or a related field. Familiarity with CRM platforms, product configuration tools, and technical documentation systems is typically required. Outstanding problem-solving, communication, and customer relationship skills set top performers apart in this role. These attributes are crucial for effectively bridging technical and sales teams, ensuring customer satisfaction, and driving revenue growth.
What cities are hiring for Technical Sales Support Manager jobs? Cities with the most Technical Sales Support Manager job openings:
What states have the most Technical Sales Support Manager jobs? States with the most job openings for Technical Sales Support Manager jobs include:
Technical Sales Support Manager jobs near you
Infographic showing various Technical Sales Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $67,866 per year, or $32.6 per hour.

Technical Support Manager

Flex Dental

Provo, UT • On-site

Full-time

Posted 29 days ago

Job description

About Flex Dental:
At Flex Dental, we go beyond checking boxes; our integration and automation are unparalleled. Every feature serves a purpose, creating seamless collaboration with Open Dental's practice management system. Our commitment to meaningful functionalities and innovative automation transforms workflows, ensuring efficiency and pushing the boundaries of Open Dental practice management.
Flex Dental is focused on simplifying the lives of dentists and their staff. We're a growing company specializing in a specific area of the dental industry and work exclusively with Open Dental to create a comprehensive solution. By integrating with Open Dental, we aim to deliver innovative tools and services that streamline dental practice management. In short, we're developing cutting-edge solutions for dentists and fostering a great workplace culture for our team.
JOB RESPONSIBILITIES
ESSENTIAL DUTIES
  • Lead, coach, and develop the Customer Support team to deliver exceptional customer experiences and achieve departmental goals.
  • Conduct regular one-on-one meetings, performance reviews, coaching sessions, and career development conversations.
  • Foster a culture of accountability, collaboration, continuous learning, and customer advocacy.
  • Oversee daily support operations, ensuring timely resolution of customer inquiries, escalations, and service requests.
  • Monitor team performance, quality, customer satisfaction, and operational metrics to identify trends and drive continuous improvement.
  • Serve as the primary escalation point for complex customer issues, partnering with internal teams to resolve customer-impacting problems.
  • Analyze support trends, recurring customer issues, and operational data to identify opportunities for process improvement and reduce future customer effort.
  • Maintain support documentation, workflows, and knowledge base content to ensure accurate and consistent support delivery.
  • Partner with Product, Engineering, Sales, Customer Success, and Implementation to communicate customer feedback, improve product quality, and support new releases.
  • Assist with hiring, onboarding, workforce planning, scheduling, and resource planning.
  • Provide direct customer support during high-volume periods or critical customer situations.
  • Perform other duties and special projects as assigned.

JOB QUALIFICATIONS
  • 3+ years of leadership experience in Customer Support/Technical Support
  • Demonstrated success leading and developing high-performing customer support teams.
  • Ability to prioritize multiple initiatives in a fast-paced environment.
  • Experience using Zendesk ticketing system and reporting tools.

KNOWLEDGE AND SKILLS
  • Strong leadership, coaching, and employee development skills
  • Excellent interpersonal and conflict resolution abilities
  • Customer-first mindset with a commitment to service excellence
  • Strong analytical skills with the ability to interpret support metrics and make data-driven decisions
  • Excellent organizational and time management skills
  • Ability to build collaborative cross-functional partnerships
  • Strong written and verbal communication skills
  • Comfortable working in a fast-paced, changing environment
  • Proficiency with Windows and macOS operating systems
  • General understanding of networking, hardware, SaaS applications, and technical troubleshooting concepts

PHYSICAL ACTIVITIES
This position primarily requires sitting, working at a computer, and communicating with customers and
employees. Occasional standing, walking, and lifting up to 15 pounds may be required.

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