ZipRecruiter

Log In

1

Technical Sales Support Manager Jobs in Guam (NOW HIRING)

Magnus Management Group LLC

GU · On-site

We are seeking a hands-on Technical Support Specialist to support client. You will help keep ... Provide administrative support to CIO3, including records management, office-automation process ...

Home Depot

Store Support

Tamuning, GU · On-site

$13.25 - $16.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This ... management or program compliance, these positions play a critical role in ensuring the highest ...

GTA

Account Manager I

Tamuning, GU · On-site

Abouttheteam: We are a driven and collaborative business sales team focused on delivering ... Organizational support - ability to follow company policies and procedures in accordance with ...

Quantum Sky

911 Systems Trainer

Hagatna, GU · On-site

$70K - $85K/yr

... to manage project teams and budgets to deliver the system on time and within scope ... technical staff. * Work closely with cross-functional teams to support project related tasks and

Quantum Sky

911 Systems Trainer

Hagatna, GU

$70K - $85K/yr

... to manage project teams and budgets to deliver the system on time and within scope ... technical staff. * Work closely with cross-functional teams to support project related tasks and

Xerox

Sales Executive - Agana, Guam

Hagatna, GU

... support the greater Agana, Guam. As a Sales Executive you will be responsible for outside business-to-business (B2B) sales, managing the entire sales cycle, gaining new market share, and growing ...

Home Depot

Pro Customer Service/Sales

Tamuning, GU

The team supports every stage of the Pro customer journey, from efficient order fulfillment and ... Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized ...

PVH

Sales Associate - Part-Time

Tamuning, GU

$12.25 - $16.75/hr

Friendliness, organization and excellent time-management skills * Energy and excitement around our ... Wellbeing Support: A variety of wellbeing tools and programs. * Care.com Services: Access to ...

PVH

Store Manager- Tamuning, GU

Tamuning, GU

Generate sales and profit, minimize losses and ensure the store is visually distinctive and ... Communicate professionally and effectively with associates and all support services within the ...

GTA

Customer Engagement Lead

Dededo, GU · On-site

... supporting collaborative sales efforts. In this position, you will need to understand customer ... Technical skills: Constantly strives to increase technical knowledge to improve training tools ...

PVH

Sales Associate - Part-Time

Tamuning, GU · On-site

$12.25 - $16.75/hr

Friendliness, organization and time management skills * Energy and excitement around shared goals ... Wellbeing Support: A variety of wellbeing tools and programs. * Care.com Services: Access to ...

next page

Showing results 1-20

All JobsTechnical Sales Support JobsTechnical Sales Support Manager JobsTechnical Sales Support Manager Jobs in Guam

Technical Sales Support Manager information

What does a technical sales support manager do?

A Technical Sales Support Manager oversees the technical aspects of the sales process, working closely with sales teams to provide product expertise and support to customers. They help to understand customer requirements, prepare technical presentations, and resolve any technical issues that arise before and after sales. Their role often bridges the gap between the engineering and sales departments, ensuring that clients receive accurate information and efficient solutions. Additionally, they may train sales staff on new technologies and work to improve customer satisfaction.

How does a technical sales support manager typically collaborate with the sales and engineering teams to ensure client needs are met?

A Technical Sales Support Manager acts as a vital bridge between the sales and engineering teams, ensuring that customer requirements are clearly understood and addressed. They often join sales meetings to provide technical expertise, translate client needs into technical specifications for engineers, and help develop tailored solutions. Regular communication and collaboration are essential, as they coordinate product demonstrations, resolve technical queries, and ensure timely delivery of proposals. This cross-functional teamwork helps drive customer satisfaction and supports successful sales outcomes.

What key skills and qualifications are needed to excel as a technical sales support manager, and why are they important?

To thrive as a Technical Sales Support Manager, you need a solid background in sales and technical expertise, often supported by a degree in engineering, business, or a related field. Familiarity with CRM platforms, product configuration tools, and technical documentation systems is typically required. Outstanding problem-solving, communication, and customer relationship skills set top performers apart in this role. These attributes are crucial for effectively bridging technical and sales teams, ensuring customer satisfaction, and driving revenue growth.

What is the difference between Technical Sales Support Manager vs Technical Sales Engineer?

AspectTechnical Sales Support ManagerTechnical Sales Engineer
CredentialsBachelor's degree in engineering, business, or related field; often requires sales or management certificationsBachelor's or master's degree in engineering or technical field; technical certifications may be preferred
Work EnvironmentLeads support teams, collaborates with sales and technical staff, often in office settingsEngages directly with clients, provides technical demonstrations, often in client sites or trade shows
Employer & Industry UsageUsed in manufacturing, technology, and industrial sectors to support sales teamsCommon in engineering, technology, and industrial sectors for client technical support

The Technical Sales Support Manager focuses on leading support teams and coordinating between sales and technical departments, while the Technical Sales Engineer provides direct technical expertise and client support. Both roles require technical knowledge and communication skills but differ in their primary responsibilities and work environment.

What cities in Guam are hiring for Technical Sales Support Manager jobs?

Cities in Guam with the most Technical Sales Support Manager job openings:

Technical Sales Support Manager jobs near you
Infographic showing various Technical Sales Support Manager job openings in Guam as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Technical Support Specialist

Magnus Management Group LLC

GU • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 26 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

 
Work Location: Building 205, Halsey Drive, Nimitz Hill, Piti, Guam 96915
Position Overview:
We are seeking a hands-on Technical Support Specialist to support client.  You will help keep enterprise IT services running by resolving Tier 1 and Tier 2 issues, supporting mobile devices and telecommunications, maintaining accurate asset records, and serving as a trusted liaison between users and internal IT teams. This role is ideal for a service-minded IT professional who communicates clearly, works accurately, and is comfortable providing support across multiple military installations in Guam.
Job Description:
  • Monitor, triage, document, and resolve helpdesk requests received through email, telephone, Microsoft Teams, and the enterprise ticketing system.
  • Provide Tier 1 support, including password resets, peripheral connections, basic software guidance, ticket categorization, prioritization, and escalation.
  • Provide Tier 2 support for hardware, software, operating-system, peripheral, and localized network-connectivity issues, both remotely and in person.
  • Install, configure, upgrade, and troubleshoot operating systems, applications, workstations, peripherals, and multi-function devices.
  • Provision, configure, secure, troubleshoot, and maintain enterprise mobile devices through Mobile Device Management (MDM) tools.
  • Support telecommunications coordination, including legacy landlines, VoIP, telephone line drops, service requests, and telephone directories.
  • Serve as an Information Technology Representative and liaison: gather requirements, coordinate equipment deployments, resolve conflicts with internal teams, and escalate complex issues.
  • Track IT assets and software licenses throughout procurement, receipt, assignment, movement, deployment, inventory, and disposal; maintain accurate custody and lifecycle records.
  • Create and maintain SOPs, user guides, outage notices, planned-update communications, spreadsheets, status reports, and briefings.
  • Provide administrative support to CIO3, including records management, office-automation process review, and other IT-related duties as assigned.
 
Required Qualifications 
  • Must be a US Citizen
  • Must hold Secret Clearance
  • At least one current qualifying certification: CompTIA Security+, EC-Council Certified Network Defender (CND), GIAC Foundational Cybersecurity Technologies (GFACT), or GIAC Security Essentials Certification (GSEC). A qualifying higher-level certification is also acceptable.
  • Three or more years of IT helpdesk, technical support, or IT asset-management experience
  • Experience supporting enterprise users in a government, defense, or similarly regulated environment.
  • Experience managing IT inventory, property-custody records, software licenses, VoIP/landline requests, and mobile-device provisioning.
  • Hands-on knowledge of Mobile Device Management and enterprise ticketing systems.
  • Fluent, effective English communication skills, both written and verbal.
  • Ability to interpret command policies, technical documents, and manuals and to prepare professional correspondence and reports.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Teams.
  • Ability to work effectively with military personnel, government civilians, client representatives, and contract management while safeguarding Controlled Unclassified Information and other sensitive data.