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Technical Sales Support Manager Jobs (NOW HIRING)

... sales metrics to identify trends and implement process improvements. * Support departmental ... Strong business acumen with experience using CRM and ERP systems. * Excellent leadership ...

Technical Sales Location: Princeton, NJ Full Time/Contract Job Requirements: A minimum of 3-5 years ... Providing pre-sales and post-sales support Additional Information All your information will be kept ...

Technical Sales Location: Princeton, NJ Full Time/Contract Job Requirements: A minimum of 3-5 years ... Providing pre-sales and post-sales support Qualifications Additional Information All your ...

Jr Technical Sales Location: Princeton, NJ Full Time/Contract Job Requirements: A minimum of 3-5 ... Providing pre-sales and post-sales support Additional Information All your information will be kept ...

SALES SUPPORT SPECIALIST

Sunnyvale, CA ยท On-site

$26.50 - $35.75/hr

Company Description Founded in 1997, Paragon Technical is one of the largest semiconductor ... Manage backlog for customers to ensure timely delivery and lead-time compliance. โ€ข Enter and ...

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Technical Sales Support Manager information

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How much do technical sales support manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for technical sales support manager in the United States is $32.63, according to ZipRecruiter salary data. Most workers in this role earn between $25.00 and $43.27 per hour, depending on experience, location, and employer.

What does a technical sales support manager do?

A Technical Sales Support Manager oversees the technical aspects of the sales process, working closely with sales teams to provide product expertise and support to customers. They help to understand customer requirements, prepare technical presentations, and resolve any technical issues that arise before and after sales. Their role often bridges the gap between the engineering and sales departments, ensuring that clients receive accurate information and efficient solutions. Additionally, they may train sales staff on new technologies and work to improve customer satisfaction.

How does a technical sales support manager typically collaborate with the sales and engineering teams to ensure client needs are met?

A Technical Sales Support Manager acts as a vital bridge between the sales and engineering teams, ensuring that customer requirements are clearly understood and addressed. They often join sales meetings to provide technical expertise, translate client needs into technical specifications for engineers, and help develop tailored solutions. Regular communication and collaboration are essential, as they coordinate product demonstrations, resolve technical queries, and ensure timely delivery of proposals. This cross-functional teamwork helps drive customer satisfaction and supports successful sales outcomes.

What key skills and qualifications are needed to excel as a technical sales support manager, and why are they important?

To thrive as a Technical Sales Support Manager, you need a solid background in sales and technical expertise, often supported by a degree in engineering, business, or a related field. Familiarity with CRM platforms, product configuration tools, and technical documentation systems is typically required. Outstanding problem-solving, communication, and customer relationship skills set top performers apart in this role. These attributes are crucial for effectively bridging technical and sales teams, ensuring customer satisfaction, and driving revenue growth.

What is the difference between Technical Sales Support Manager vs Technical Sales Engineer?

AspectTechnical Sales Support ManagerTechnical Sales Engineer
CredentialsBachelor's degree in engineering, business, or related field; often requires sales or management certificationsBachelor's or master's degree in engineering or technical field; technical certifications may be preferred
Work EnvironmentLeads support teams, collaborates with sales and technical staff, often in office settingsEngages directly with clients, provides technical demonstrations, often in client sites or trade shows
Employer & Industry UsageUsed in manufacturing, technology, and industrial sectors to support sales teamsCommon in engineering, technology, and industrial sectors for client technical support

The Technical Sales Support Manager focuses on leading support teams and coordinating between sales and technical departments, while the Technical Sales Engineer provides direct technical expertise and client support. Both roles require technical knowledge and communication skills but differ in their primary responsibilities and work environment.

What cities are hiring for Technical Sales Support Manager jobs?

Cities with the most Technical Sales Support Manager job openings:

What states have the most Technical Sales Support Manager jobs?

States with the most job openings for Technical Sales Support Manager jobs include:

Infographic showing various Technical Sales Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $67,866 per year, or $32.6 per hour.

Technical Sales Support Representative I

Woodland Direct

Auburn Hills, MI โ€ข On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Do you have experience in HVAC, construction, hearth, plumbing, electrical, or another skilled trade?

Looking to get out of the field without leaving your technical expertise behind? This could be the career move you've been waiting for.

Woodland Direct is looking for a Technical Sales Support Representative I to help customers, contractors, and our sales team with product selection, installation questions, troubleshooting, and technical support for our hearth products.

No hearth experience? No problem.

We'll teach you the hearth industry. What we're looking for is someone with strong mechanical aptitude, technical curiosity, and a passion for helping people solve problems.

What You'll Do

  • Provide technical support before and after the sale.
  • Assist customers with installation, troubleshooting, and product application questions.
  • Support the Sales and Customer Service teams with technical expertise.
  • Resolve escalated customer concerns while delivering exceptional service.
  • Become a product expert in assigned hearth product categories.
  • Meet individual service goals and follow up to ensure successful customer outcomes.

What We're Looking For

You may have experience in:

  • HVAC
  • Hearth installation or service
  • Construction
  • Plumbing
  • Electrical
  • Mechanical repair
  • Building products
  • Technical customer support
  • Any role requiring mechanical troubleshooting

Qualifications

  • Strong mechanical aptitude and problem-solving skills.
  • Excellent communication and customer service skills.
  • Comfortable learning technical product information.
  • Basic computer proficiency and the ability to work within CRM and business systems.
  • Ability to type 30+ WPM (50+ WPM preferred).
  • High school diploma or equivalent required; college degree preferred.
  • Experience in HVAC, construction, hearth, or a related technical field strongly preferred.
  • Willingness to begin working toward National Fireplace Institute (NFI) certification. Woodland Direct provides the training and support needed to earn certification.

Why Woodland Direct?

Join the nation's largest team of NFI-certified professionals and build a career in the growing hearth industry. You'll receive paid technical training, NFI certification support, competitive pay, comprehensive benefits, and opportunities for advancement-all while working alongside a team that is passionate about helping customers create places where people gather.

Location: Auburn Hills, MI (Hybrid)

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: Hybrid remote in Auburn Hills, MI 48326