Technical Records Analyst Jobs (NOW HIRING)

Salary : $58,584.00 - $78,912.00 Annually
Location : Thurston County - Tumwater, WA
Job Type: Full Time - Permanent
Job Number: 26 OPS PS3 0974
Department: Office of the Secretary of State
Division: Operations
Opening Date: 06/25/2026
Closing Date: 7/16/2026 5:00 PM Pacific
Salary Information: The high end of the salary range, Step M is typically a longevity step
Description
The Office of Secretary of State (OSOS) offers some of the most unique and diverse job opportunities in state government. Its critical responsibilities include: ensuring a fair and accurate elections process; connecting Washingtonians through the power of libraries; protecting our important government records; and registering corporations and charities. The Secretary of State also administers vital community programs that inspire giving, document our history, and assist crime survivors in avoiding further abuse. This independent office under the state Constitution operates from facilities in the Olympia area and statewide.
The OSOS is looking for top-performing employees who embody its core values of integrity, service excellence, visionary leadership, collaboration and teamwork. It is committed to both employee growth and work-life balance. The benefits of working in state government also include potential eligibility for the federal program.
The Operations Division is the heart of the Office of Secretary of State, supporting the Executive Office and every division through the internal functions of Public Records, Financial Services, Budget, Facilities, and Human Resources. This division serves as a trusted and knowledgeable resource to both its internal and external customers. Its success depends on the expertise of employees who ensure public access to information, protect financial resources, and help develop our most valuable asset: people.
Public Records Analyst, Program Specialist 3
Full-Time, Permanent
This position reports to the Public Records Officer. This position manages the public records program and responds to requests from members of the public, groups, or organizations representing members of the public. This position also assists with records management for the Office.
Duties
Supports Public Records Requests
Tasks include:

• Prioritizes, coordinates, and balances multiple requests.
• Communicates with requestors and assists with defining the scope of records requests.
• Provides technical assistance to staff and managers to identify requested information through electronic tools.
• Searches for and gathers information and records using eDiscovery.
• Communicates and meets with record custodians to facilitate timely responses to requestors.
• Reviews, identifies, and redacts information across various media exempt from disclosure in accordance with state law.
• Provides responsive records to requestors in accordance with RCW 42.56, the Public Records Act.
• Processes requests from incarcerated individuals.
• Maintains public records requests log.
• Advises office staff at all levels on the retention, collection, and disclosure of public records.
• Assists supervisor in all aspects of public records requests.
• Consults with assigned Attorney General to respond to records requests as necessary.

Supports Records Management
Tasks include:

• Assists with the office's preservation and destruction of public records program organization-wide and ensures compliance with RCW 40.14.
• Ensures that all divisions properly maintain, store, retain, archive, and dispose of records in accordance with the state and agency's record retention schedules.
• Coordinates the retention, disposition, transfer, and disposal of office records; controls access to office records retained at the state records center; assists with liaison activities between divisions and the state records center.
• Determines and provides the materials needed for individuals within the office to determine how records are classified and where they fall within the records retention manual.
• Advises employees on records retention practices and responds to employee queries.

Provides training to office staff
Tasks include:

• Develops training materials and delivers training on records retention/email management and policies and procedures to all divisions of the Office.
• Trains Office staff at all levels on the retention, collection, and disclosure of public records.

Miscellaneous
Tasks include:

• Other duties as assigned.

Qualifications
Required Qualifications:

• Three years of experience providing support to staff or a program including, but not limited to, using advanced analytical skills to interpret policy and instruct others on application of policies or procedures, representing a program or office to clients, interacting with external customers, and composing correspondence
• Demonstrated organizational skills, including the ability to prioritize, coordinate, and simultaneously manage multiple projects with a high level of quality
• Ability to efficiently use a personal computer and applicable software, including data bases, content management systems, and/or programs for identifying, collecting, and producing electronically stored information (ES) to successfully perform the essential functions of the position

Preferred/Desired Qualifications:

• Three years of experience providing support and responding to public disclosure requests in a government setting
• Working knowledge of the Public Records Act RCW 42.56 and the Preservation and Destruction of Public Records RCW 40.14
• Demonstrated ability to analyze and solve problems under highly stressful or adverse situations
• Ability to perform public disclosure in a highly visible environment, and knowledge of exemptions, and withholding logs
• Ability to maintain confidentiality and build trust across organizational boundaries.
• Strong oral and written communication skills; ability to communicate effectively with clients, the Assistant Attorney General, and Executive Management

PLEASE READ: If you have gotten this far and are thinking you do not qualify, consider again. Studies have shown that members of historically marginalized and underrepresented communities, specifically women and people of color, are less likely to apply to jobs unless they clearly meet every single qualification.
At the Office of the Secretary of State, we are dedicated to building a diverse and authentic work force with a foundation of belonging. If you are excited about this role and have relevant experience and skills, but question whether your experience aligns perfectly with every qualification in the job description, we encourage you to apply regardless. You may just be the ideal candidate this office needs.
Supplemental Information
Working Conditions
The majority of day will be spend working at a desk with standard office equipment: computer copier, scanner, fax and phone. The standard business hours are Monday - Friday from 8am -5pm. Position communicates information both verbally and written with both internal and external customers. Includes state and local government officials and employees, the public, and offenders. Ability to represent the Office of the Secretary of State in a competent, confident, and professional manner. The incumbent must be able to maintain the highest level of confidentiality at all times. Ability to move and maneuver boxes up to 40 lbs.
Special Requirements/Conditions of Employment:

• This position is in a bargaining unit represented by the Washington Federation of State Employees (WFSE) and is subject to the terms of the Collective Bargaining Agreement between the State of Washington, The Office of the Secretary of State, and the WFSE.

How to Apply:

• To be considered for this position you must attach the following:
  • Letter of interest describing how your experience and qualifications relate to the duties and qualifications of the position
  • Current Resume
  • Three Professional references. Personal references will not be considered.
• You must complete the supplemental questions at the end of this application. Incomplete responses such as "see resume" will not be considered. In addition, if the employer you identify in the additional information section is not included on your resume or work experience profile and/or you do not identify an employer, you will not receive credit.
• All veterans must include a copy of your DD214 to receive preference in the hiring process. You must black out your social security number before attaching it to your application.

The Office of the Secretary of State is an equal opportunity employer (EOE). We do not discriminate on the basis of race, color, national origin, creed, sex, sexual orientation, disability, familial status, marital status, and age. All interested candidates are encouraged to apply. Persons of disability needing assistance in the application process, or those needing this announcement in alternative format, should email
More than Just a Paycheck!
Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
Read about our benefits:
The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
Insurance Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
Retirement and Deferred Compensation
State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
Social Security
All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
Public Service Loan Forgiveness
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Holidays
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
Sick Leave
Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pa