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Technical Program Manager Cybersecurity Jobs in Raleigh, NC

Qualys

Technical Escalation Manager

Raleigh, NC · On-site

About the Role We are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform. In this role, you will act as the ...

Qualys

Technical Escalation Manager

Raleigh, NC · On-site

About the Role We are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform. In this role, you will act as the ...

Qualys

Technical Escalation Manager

Raleigh, NC

About the Role We are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform. In this role, you will act as the ...

Eaton

Program Manager- Engineering

Raleigh, NC · On-site

$97K - $143K/yr

Accountable for program scope and successful execution within technical, schedule, cost and quality commitments. * Ensure effective program management tools and processes are utilized, including the ...

Freese and Nichols

Senior Program Manager

Raleigh, NC · On-site

$112K - $113K/yr

Remain state-of-the-art on existing and pending regulations and related technical advancements ... Qualifications * 8+ years' experience in Program Management, Municipal/County Engineering or ...

Freese Nichols

Senior Program Manager

Raleigh, NC · Hybrid

$112K - $113K/yr

Remain state-of-the-art on existing and pending regulations and related technical advancements ... Qualifications * 8+ years' experience in Program Management, Municipal/County Engineering or ...

Itron, Inc

Networked Solutions Program Manager

Raleigh, NC · Hybrid

$96K - $188K/yr

... technical lead, systems engineer, or program manager leading Hardware/Firmware delivery of wireless devices from concept to production. * Experience of working with international ODM's. * PMP ...

Black & Veatch

OnSite Cybersecurity Custodian

Cary, NC · Hybrid

... technical guidance and Action-item tracking support and cadence facilitation * Execute the on-site ... manage day-to-day execution of the on-site OT cybersecurity program, including tracking ...

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All JobsTechnical Program Manager Cybersecurity JobsTechnical Program Manager Cybersecurity Jobs in Raleigh, NC

Technical Program Manager Cybersecurity information

See Raleigh, NC salary details

$86.5K

$141.6K

$163.8K

How much do technical program manager cybersecurity jobs pay per year?

As of Jun 9, 2026, the average yearly pay for technical program manager cybersecurity in Raleigh, NC is $141,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $125,400.00 and $162,300.00 per year, depending on experience, location, and employer.

How do Technical Program Managers in Cybersecurity typically coordinate cross-functional teams to drive security initiatives?

Technical Program Managers in Cybersecurity frequently act as the bridge between engineering, security operations, compliance, and executive leadership teams. They facilitate clear communication of project goals, timelines, and security requirements, often leading regular meetings and status updates. TPMs also ensure alignment across departments by translating technical security needs into actionable tasks for diverse stakeholders, managing dependencies, and proactively addressing roadblocks. This collaborative approach helps drive the successful implementation of cybersecurity programs and fosters a culture of shared responsibility for security.

What is the difference between Technical Program Manager Cybersecurity vs Security Analyst?

AspectTechnical Program Manager CybersecuritySecurity Analyst
Required CredentialsCertifications like CISSP, CISA, PMP; technical backgroundCertifications like Security+, CISSP; technical and analytical skills
Work EnvironmentOversees projects, coordinates teams, manages cybersecurity programsMonitors security systems, investigates incidents, analyzes threats
Employer & Industry UsageUsed in tech companies, financial institutions, government agenciesCommon in IT departments, cybersecurity firms, enterprise organizations

The Technical Program Manager Cybersecurity focuses on managing cybersecurity projects and programs, coordinating teams, and ensuring security initiatives align with organizational goals. In contrast, a Security Analyst primarily monitors security systems, investigates threats, and responds to incidents. While both roles require cybersecurity knowledge and certifications, the TPM Cybersecurity has a broader project management scope, whereas the Security Analyst is more operational and tactical.

What are the key skills and qualifications needed to thrive as a Technical Program Manager in Cybersecurity, and why are they important?

To thrive as a Technical Program Manager in Cybersecurity, you need a strong background in cybersecurity principles, program management, and risk assessment, often supported by a bachelor’s degree in a related field and certifications like PMP or CISSP. Familiarity with security frameworks, project management tools (e.g., Jira, MS Project), and incident response systems is typically expected. Exceptional communication, leadership, and problem-solving skills help drive cross-functional teams and manage complex security initiatives. These skills are crucial for effectively leading cybersecurity programs that protect organizations from evolving threats and ensure compliance.

What does a Technical Program Manager in Cybersecurity do?

A Technical Program Manager (TPM) in Cybersecurity oversees the planning, execution, and delivery of security-related projects and initiatives within an organization. They coordinate cross-functional teams, manage project timelines, and ensure that cybersecurity programs align with business objectives and compliance requirements. TPMs also communicate risks, track progress, and implement best practices to safeguard the organization's digital assets. Their role bridges technical expertise and project management to drive successful security outcomes.
What are popular job titles related to Technical Program Manager Cybersecurity jobs in Raleigh, NC? For Technical Program Manager Cybersecurity jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Technical Program Manager Cybersecurity jobs in Raleigh, NC look for? The top searched job categories for Technical Program Manager Cybersecurity jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Technical Program Manager Cybersecurity jobs? Cities near Raleigh, NC with the most Technical Program Manager Cybersecurity job openings:
Technical Program Manager Cybersecurity jobs near you
Infographic showing various Technical Program Manager Cybersecurity job openings in Raleigh, NC as of May 2026, with employment types broken down into 68% Full Time, 20% Part Time, and 12% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $141,581 per year, or $68.1 per hour.
Technical Escalation Manager

Technical Escalation Manager

Qualys

Raleigh, NC • On-site

Other

Posted 5 days ago

Job description

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

About the Role

We are seeking an experienced Technical Escalation Manager to lead the resolution of high-impact customer issues within our cybersecurity platform.

In this role, you will act as the primary owner of critical escalations, driving rapid resolution of complex technical problems while ensuring clear communication with enterprise customers and internal stakeholders.

You will work closely with Support, Engineering, Product, and Customer Success teams to manage escalations end-to-end, improve processes, and enhance overall customer experience.

Key Responsibilities

  • Own and manage critical (Severity 1 & 2) customer escalations
  • Lead incident response calls (war rooms/bridge calls) with cross-functional teams
  • Act as the single point of contact for escalated customers
  • Drive timely resolution with clear ownership, timelines, and accountability
  • Provide regular technical status updates to customers and internal leadership
  • Coordinate with Engineering and Product teams for bug fixes and feature gaps
  • Translate technical issues into business impact for executive stakeholders
  • Ensure Root Cause Analysis (RCA) is completed for all major incidents
  • Identify and drive improvements in:
    • Escalation processes
    • Knowledge base and troubleshooting playbooks
    • Support readiness and training
  • Partner with Sales and Customer Success to manage at-risk accounts and renewals
  • Track and report on escalation metrics (TTR, SLA, trends)

Required Qualifications

  • 8-10+ years of experience in Technical Support, Escalation Management, or Customer Engineering
  • 3+ years managing high-severity escalations in enterprise SaaS or cybersecurity environments
  • Strong understanding of:
    • Cloud/SaaS architectures
    • Cybersecurity domains (vulnerability management, compliance, web security, patching)
    • Networking fundamentals (TCP/IP, DNS, firewalls)
  • Proven ability to lead under pressure and manage critical incidents
  • Excellent communication and stakeholder management skills
  • Ability to work across global teams and time zones

Qualys is an Equal Opportunity Employer, please see our EEO policy.

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