Brief Description
The Technical Specialist I is responsible for:
- Researching, developing, interpreting and delivering Surveys, Anatomic Pathology Education and Quality Management programs (Surveys) and scientific committee projects to meet customers’ needs and support CAP objectives.
- Assisting with communication and consultation services for a broad constituency, internally and externally.
- Identifying and supporting process improvements and supporting department projects.
- Working with minimal supervision, using comprehensive decision making skills and diverse procedures/policies requiring analytical and interpretive thinking to manage and develop Surveys products.
Specific Duties
Primary duties and responsibilities of the Technical Specialist I:
- Validate technical accuracy of Surveys and Quality Management programs through:
- critical oversight of creation of documents,
- critical review of analytical and statistical reports for accuracy and identification and reconciliation of any unexpected data
- consultation with committee members, material vendors and in vitro diagnostic companies to ensure information in program materials (ie, kit instructions, PSRs) are accurate
- integration of information from all contributing sources, and
- coordination of production schedules.
- Manage and ensure accuracy of databases/specifications result forms.
- Adhere to all established timelines for development and delivery of documents/materials related to assigned programs.
- Works with minimal supervision on assigned tasks and programs.
- Assist with providing orientation, direction, and ongoing management to committees in areas of:
- CAP policy, operational procedures, information routing, resources, responsibilities, and strategic planning.
- Work with committee members to solicit ideas for new programs or enhancements to current programs
- Assist with providing comprehensive consultative services to all internal groups impacted by the Surveys Programs.
- Responsibilities to these areas may include:
- document/systems development and review,
- gather, manage, and interpret information from internal or external sources,
- respond to questions or problem solving as issues arise, and
- manage materials piloting.
- Participate in cross departmental projects and foster interdepartmental collaborations as assigned.
- Assist with providing excellent customer service and consultative services externally on an ongoing basis.
- Major interfaces include:
- Participant laboratories
- Federal and State regulatory agencies
- Other medical societies (ie AMP, AACC, AABB)
- NIST, CLSI
- Commercial manufacturers
- International standards setting organizations
- Identify operational improvements and efficiencies for Scores and other relevant technologies
- Maintain awareness of activities in the field of laboratory medicine in assigned disciplines and for regulatory and legislative processes in general.
- Support committee meeting preparation activities and contribute to meeting minutes and staff report.
- Other duties as assigned
Knowledge / Skills Required / Preferred
Personal:
- Good judgment.
- Self-initiator.
- Excellent decision-making abilities.
- Excellent listening, verbal, written, and organizational skills.
- Excellent customer service
Professional:
- Able to prioritize.
- Able to bring teams to consensus.
- Able to communicate and apply technical information to a diverse audience.
Technical:
Education / Experience
Education:
- Baccalaureate degree required.
Experience:
- A minimum of 3 years of clinical laboratory experience, quality assurance, or regulatory health care environment, in roles of increasing responsibility and scope.
Related certifications:
- MLS/MT/MLT (ASCP); HT (ASCP); CT (ASCP) highly recommended.
Additional Information:
Travel:
Travel required, approximately 10%
This position is based out of Northfield, IL. Candidates must reside within 75-miles of the Northfield office.
Salary: $75,000 - $94,000