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Technical Operations Jobs in Tennessee (NOW HIRING)

Partner with dispatch and operations leadership to ensure efficient scheduling. * Assist with complex installations and technical troubleshooting when needed. * Ensure compliance with company ...

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Partner with dispatch and operations leadership to ensure efficient scheduling. * Assist with complex installations and technical troubleshooting when needed. * Ensure compliance with company ...

New

You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability ...

You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability ...

You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability ...

Your role encompasses hands-on technical leadership, process optimization, and cross-functional collaboration to maintain and enhance our data center operations. RESPONSIBILITIES: * Lead and mentor a ...

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Technical Operations information

See Tennessee salary details

$32.2K

$82.8K

$131.2K

How much do technical operations jobs pay per year?

As of Aug 9, 2026, the average yearly pay for technical operations in Tennessee is $82,849.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,400.00 and $101,200.00 per year, depending on experience, location, and employer.

What is technical operations?

A Technical Operations job involves managing and optimizing the technical infrastructure, processes, and systems that support a company's operations. This can include troubleshooting technical issues, maintaining hardware and software, ensuring system reliability, and improving efficiency. Professionals in this role work closely with engineering, IT, and production teams to ensure seamless operations. They may also be responsible for implementing technical best practices, monitoring performance metrics, and ensuring compliance with industry standards. The role varies by industry but generally focuses on ensuring technical systems run smoothly and efficiently.

What does a technical operations professional do?

Professionals in Technical Operations are typically responsible for monitoring system performance, addressing technical incidents, and maintaining the reliability of key infrastructure. Daily tasks may include reviewing alerts, troubleshooting service disruptions, implementing operational procedures, and coordinating with engineering or product teams to resolve complex issues. You may also participate in system upgrades, document processes, and contribute to operational improvements. The role often involves working collaboratively in a fast-paced, 24/7 environment to support continuous business operations and minimize downtime.

What skills and qualifications are needed for technical operations?

To thrive in Technical Operations, you need strong analytical abilities, technical troubleshooting skills, and a background in IT, engineering, or a related field. Familiarity with monitoring tools, ticketing systems, cloud platforms, and relevant certifications like ITIL or AWS Certified Solutions Architect is highly beneficial. Excellent problem-solving, communication, and teamwork skills help you respond quickly to incidents and collaborate effectively across departments. These abilities ensure seamless operational performance, efficient issue resolution, and support the organization’s technical infrastructure.

Is technical operations a high paying job?

Technical operations roles often offer competitive salaries, especially for positions requiring specialized skills such as network management, systems administration, or cybersecurity. Compensation varies based on experience, location, and industry, with higher pay typically associated with advanced certifications and technical expertise.

What is a technical operations job?

A technical operations job involves managing and supporting the technical infrastructure, systems, and processes within an organization. It often includes tasks such as system administration, troubleshooting, monitoring, and ensuring the reliability and efficiency of technology services, requiring skills in IT, networking, and sometimes automation tools.
What are the most commonly searched types of Technical Operations jobs in Tennessee? The most popular types of Technical Operations jobs in Tennessee are:
What are popular job titles related to Technical Operations jobs in Tennessee? For Technical Operations jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Technical Operations jobs in Tennessee look for? The top searched job categories for Technical Operations jobs in Tennessee are:
Infographic showing various Technical Operations job openings in Tennessee as of August 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $82,849 per year, or $39.8 per hour.

TECHNICAL OPERATIONS SUPERVISOR

JHB-CUI

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New


Job description

Lead the Team. Drive Performance. Build Something Great.

At CUI Cable Services, we don't just install telecommunications services—we build teams that keep communities connected.

We're looking for a motivated, hands-on Cable Technician Operations Supervisor who thrives on developing people, solving operational challenges, and delivering exceptional customer experiences. If you're the type of leader who enjoys coaching technicians, improving processes, and creating a culture of accountability and success, we'd love to meet you.

This is more than a supervisor position—it's an opportunity to make a measurable impact on our business while advancing your leadership career with a company that believes in promoting from within.


What You'll Do

As the Operations Supervisor, you'll oversee the daily performance of a team of field technicians while ensuring operational excellence, customer satisfaction, and employee development.

Lead & Develop Your Team
  • Recruit, coach, mentor, and develop a high-performing team of cable technicians.
  • Conduct ride-alongs, field coaching, and performance reviews that help technicians grow professionally.
  • Foster a positive, accountable, and safety-first culture.
Drive Operational Excellence
  • Plan daily workloads, routes, and technician assignments to maximize productivity.
  • Monitor workforce utilization, staffing levels, and service completion rates.
  • Ensure work is completed safely, efficiently, and to customer specifications.
Own Quality & Customer Experience
  • Perform quality control inspections and field audits.
  • Resolve escalated customer concerns with professionalism and urgency.
  • Partner with technicians to improve first-time completion rates and customer satisfaction.
Improve Performance
  • Analyze operational metrics and identify opportunities to improve productivity, quality, and profitability.
  • Track KPIs including:
    • Productivity
    • Quality scores
    • Repeat service calls
    • Customer satisfaction
    • Technician performance
    • Safety compliance
  • Develop action plans that continuously improve team performance.
Support Daily Operations
  • Coordinate materials, equipment, vehicles, and inventory.
  • Partner with dispatch and operations leadership to ensure efficient scheduling.
  • Assist with complex installations and technical troubleshooting when needed.
  • Ensure compliance with company policies, customer standards, and safety regulations.

What We're Looking For

We're searching for someone who combines strong technical knowledge with exceptional leadership skills.

Required Qualifications
  • 3+ years of experience in telecommunications, cable, fiber, or broadband operations
  • Previous leadership or supervisory experience managing field technicians
  • Strong understanding of cable installation, service, troubleshooting, and quality standards
  • Excellent communication and coaching abilities
  • Proven ability to motivate teams while holding them accountable for results
  • Strong organizational and time-management skills
  • Comfortable working in a fast-paced, changing environment
  • Valid driver's license with an acceptable driving record

Preferred Qualifications
  • Experience supporting Comcast, Cox, Charter, or other major telecommunications providers
  • Knowledge of technician production metrics and operational reporting
  • Experience with workforce scheduling and dispatch coordination
  • OSHA or other telecommunications safety certifications
  • Experience managing performance through KPIs and data analysis

Why You'll Love Working Here

At CUI Cable Services, we believe our leaders deserve the tools and support they need to succeed.

We Offer
  • Competitive salary based on experience
  • Company vehicle and fuel card
  • Company phone and technology
  • Medical, Dental, and Vision Insurance
  • 401(k) with Company Match
  • Paid Holidays
  • Paid Time Off
  • Professional development and leadership growth opportunities
  • A collaborative leadership team that values innovation and continuous improvement

Why CUI?

At CUI, you'll have the opportunity to lead a talented team, influence operational strategy, and make a direct impact on business performance. We empower our leaders to think creatively, solve problems, and build teams that deliver exceptional service every day.

If you're ready to lead from the front, develop great people, and help shape the future of telecommunications, we encourage you to apply today.