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Technical Operations Manager Jobs in Pompano Beach, FL

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Technical Operations Manager information

See Pompano Beach, FL salary details

$33.4K

$85.9K

$136K

How much do technical operations manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical operations manager in Pompano Beach, FL is $85,892.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $104,900.00 per year, depending on experience, location, and employer.

What does a technical operations manager do?

A Technical Operations Manager oversees the daily operations of an organization's technical teams, ensuring systems and infrastructure run smoothly and efficiently. They coordinate between departments, manage technical staff, and implement processes to improve service delivery. Their responsibilities often include troubleshooting issues, optimizing workflows, and supporting project execution. The role requires strong leadership, technical expertise, and the ability to solve complex problems quickly.

What are the key skills and qualifications needed to thrive as a technical operations manager?

To thrive as a Technical Operations Manager, you need strong leadership, project management expertise, and a solid background in IT systems or engineering, often supported by a relevant degree. Familiarity with tools like ITSM platforms, network monitoring solutions, and certifications such as ITIL or PMP are typically advantageous. Outstanding problem-solving, communication, and team-coordination skills help you excel in guiding teams and managing cross-functional projects. These capabilities are crucial for ensuring efficient technical operations, minimizing downtime, and driving continuous improvement in fast-paced environments.

What are some common challenges faced by technical operations managers and how can they be addressed?

Technical Operations Managers often encounter challenges such as balancing resource allocation, managing cross-functional teams, and ensuring system uptime. Navigating shifting project priorities while maintaining operational efficiency requires strong communication and problem-solving skills. Building robust processes, fostering collaboration between technical and non-technical teams, and proactively identifying potential bottlenecks can help mitigate these challenges. Regular training and clear documentation also support smoother operations and team alignment.

What is the difference between Technical Operations Manager vs Network Operations Center (NOC) Technician?

AspectTechnical Operations ManagerNetwork Operations Center (NOC) Technician
CredentialsBachelor's in IT, Engineering, or related field; certifications like ITIL, PMPAssociate's or Bachelor's in IT or Networking; certifications like CompTIA Network+, Cisco CCNA
Work EnvironmentOversees teams, manages projects, strategic planningMonitors network systems, troubleshoots issues, performs maintenance
Employer & IndustryTech companies, service providers, large enterprisesTelecom, internet service providers, data centers

The Technical Operations Manager focuses on overseeing technical teams and strategic operations, while the Network Operations Center Technician handles day-to-day network monitoring and troubleshooting. Both roles are essential in tech environments but differ in scope and responsibilities.

Is a technical operations manager a high paying job?

A technical operations manager typically earns a competitive salary that reflects their experience, technical skills, and industry. Salaries can vary based on location, company size, and certifications, but it is generally considered a well-paying role within the technology and operations sectors.

What are popular job titles related to Technical Operations Manager jobs in Pompano Beach, FL?

For Technical Operations Manager jobs in Pompano Beach, FL, the most frequently searched job titles are:

What job categories do people searching Technical Operations Manager jobs in Pompano Beach, FL look for?

The top searched job categories for Technical Operations Manager jobs in Pompano Beach, FL are:

What cities near Pompano Beach, FL are hiring for Technical Operations Manager jobs?

Cities near Pompano Beach, FL with the most Technical Operations Manager job openings:

Technical Operations Manager jobs near you
Infographic showing various Technical Operations Manager job openings in Pompano Beach, FL as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $85,892 per year, or $41.3 per hour.

Infrastructure & Operations Manager

Gemaire Distributors LLC

Deerfield Beach, FL • On-site

Full-time

Posted 15 days ago

Job description

Duties and Responsibilities
  • Project & Infrastructure Leadership
  • Lead end-to-end planning, execution, and delivery of network and infrastructure projects, ensuring timely delivery, budget discipline, risk management, and clear stakeholder communication.
  • Develop project scopes, implementation plans, timelines, resource plans, rollback plans, and risk mitigation strategies for major infrastructure initiatives.
  • Drive additions, upgrades, lifecycle replacements, migrations, and decommissions of network and infrastructure assets with complete documentation and change communication.
  • Align infrastructure priorities with business needs, IT strategy, security requirements, and operational risk reduction.
  • Standards, Processes & Quality
  • Define, document, and enforce operational standards, procedures, runbooks, and best practices across network, infrastructure, cloud, and support teams.
  • Build and maintain a change management framework that ensures infrastructure changes are logged, reviewed, approved, implemented, validated, and auditable.
  • Establish repeatable processes for configuration management, patching, capacity planning, backup validation, disaster recovery readiness, monitoring, and documentation.
  • Conduct regular audits of systems, configurations, documentation, and team adherence to approved procedures; report findings and drive corrective actions.
  • Establish and maintain disaster recovery standards, testing schedules, documentation requirements, and operational readiness metrics.
  • Azure Cloud Ownership
  • Own and administer the Microsoft Azure environment, including architecture, governance, resource organization, cost management, security alignment, and roadmap planning.
  • Design and enforce Azure policies, role-based access controls, identity standards, resource tagging, monitoring practices, and operational guardrails.
  • Lead cloud migration, optimization, and modernization initiatives to improve scalability, reliability, security, and cost efficiency.
  • Monitor Azure environments for performance, availability, cost, and security; implement automation where practical to improve operational efficiency.
  • Security Tools & Compliance
  • Own the lifecycle and operational effectiveness of assigned security tools, including endpoint protection, SIEM, vulnerability management, identity platforms, and privileged access management solutions.
  • Develop and enforce network and infrastructure security policies aligned with company standards and industry best practices.
  • Partner with leadership to define security posture, prioritize improvements, and implement controls that reduce operational and cybersecurity risk.
  • Ensure infrastructure changes and security configurations are documented, reviewed, and auditable for compliance and business continuity purposes.
  • Lead or support incident response efforts related to network, cloud, infrastructure, and security events.
  • Business Continuity & Disaster Recovery
  • Lead the planning, development, maintenance, and testing of infrastructure-related business continuity and disaster recovery capabilities.
  • Ensure critical network, server, cloud, security, and operational systems have documented recovery procedures, recovery objectives, dependencies, and escalation plans.
  • Coordinate disaster recovery testing exercises and validate recovery processes, documentation, technical readiness, and lessons learned.
  • Maintain infrastructure resiliency through redundancy, backup validation, replication review, failover testing, and continuous improvement initiatives.
  • Partner with business leaders and IT stakeholders to identify critical systems, operational dependencies, recovery priorities, and acceptable recovery objectives.
  • Ensure disaster recovery documentation, runbooks, contact lists, recovery procedures, architectural diagrams, and technical ownership assignments remain current and auditable.
  • Drive remediation of risks identified through business continuity assessments, disaster recovery testing, infrastructure audits, or operational reviews.
  • Support incident response activities and serve as a key technical leader during business disruption, infrastructure failure, cybersecurity events, or disaster recovery situations.
  • Infrastructure & Network Operations
  • Oversee administration, performance, resiliency, and maintenance of the LAN, WAN, SDWAN, wireless, VPN, firewall, internet, server, and infrastructure environments.
  • Manage routers, switches, firewalls, wireless platforms, servers, and related network devices to ensure high availability, security, and performance.
  • Maintain monitoring, alerting, escalation, and root cause analysis practices for network and infrastructure incidents.
  • Foster a culture of ownership, continuous improvement, operational excellence, and disciplined execution.
  • Helpdesk & All-Tier Technical Support Ownership
  • Own the full technical support function across all support tiers, including workflow design, escalation discipline, knowledge management, and service quality.
  • Define and enforce support workflows, escalation paths, service level targets, and response expectations for each support tier.
  • Act as the final escalation point for high-severity or complex technical support issues that cannot be resolved at lower tiers.
  • Partner with business stakeholders to understand support pain points and proactively address recurring issues through root cause analysis and process improvement.
  • Lead, mentor, and develop network, infrastructure, and support personnel by setting clear expectations, measuring performance, and driving accountability.
  • Vendor, Budget & Asset Management
  • Manage relationships with telecommunications providers, cloud partners, network vendors, managed service providers, and other technology partners.
  • Support contract renewals, licensing reviews, vendor performance management, and service escalation processes.
  • Contribute to budget planning, cost optimization, asset lifecycle management, and infrastructure investment recommendations.

In addition to the above responsibilities, this individual is held accountable for all other duties assigned.
Required Qualifications
  • Bachelor's Degree in Computer Science, Information Systems, Information Technology, Engineering, or a related field preferred; equivalent experience may be considered.
  • Minimum of 7 years of experience in Network Operations, Infrastructure Engineering, Systems Administration, Cloud Operations, or a closely related technical field.
  • Minimum of 3 years of leadership or management experience overseeing technical teams preferred.
  • Hands-on experience owning or administering Microsoft Azure environments.
  • Demonstrated experience building, enforcing, or improving change management processes and operational frameworks.
  • Experience supporting distributed business environments with multiple locations, remote users, and business-critical systems.
  • Experience participating in or leading business continuity and disaster recovery planning, testing, and remediation activities.
  • Technical Skills
  • Deep expertise in LAN/WAN design, routing protocols, switching, wireless, firewalls, VPN, SD-WAN, and network security.
  • Proficiency with Azure services such as Virtual Networks, Microsoft Entra ID, Defender, Azure Policy, and related governance capabilities.
  • Experience with security tooling such as SIEM platforms, endpoint protection, vulnerability scanners, identity solutions, and privileged access management tools.
  • Strong understanding of change management principles, incident management, root cause analysis, configuration standards, and audit readiness.
  • Scripting or automation experience using PowerShell, Python, or similar tools is strongly preferred.
  • Experience with monitoring, logging, alerting, patching, lifecycle planning, documentation, operational reporting, backup validation, replication, failover, and recovery technologies.
  • Leadership Competencies
  • Exceptional project management and organizational skills with the ability to manage multiple concurrent initiatives.
  • Strong analytical and problem-solving skills with a data-driven approach to decision making.
  • Excellent written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
  • Proven ability to build processes, enforce standards, and hold teams accountable for consistent execution.
  • Strategic thinker who can balance long-term planning with urgent day-to-day operational needs.
  • High integrity with a strong commitment to security, compliance, business continuity, and operational excellence.
  • Calm, structured leadership style during high-severity incidents, business-impacting outages, and recovery events.

Preferred Qualifications
  • Microsoft Certified: Azure Administrator Associate (AZ-104) or Azure Solutions Architect Expert (AZ-305).
  • Cisco CCNP or equivalent network certification.
  • CompTIA Security+, CISSP, or other relevant security certification.
  • ITIL Foundation or equivalent IT service management certification.
  • Business continuity, disaster recovery, or resilience-related certification is a plus.

Education/Experience: Bachelor's degree in computer science, Information Systems, Information Technology, Engineering, or a related field preferred; equivalent experience may be considered.
Years of Experience:
  • Minimum of 7 years of experience in Network Operations, Infrastructure Engineering, Systems Administration, Cloud Operations, or a closely related technical field.
  • Minimum of 3 years of leadership or management experience overseeing technical teams preferred.

Work Environment: Hybrid Schedule and Travel as required for branch, vendor, and project needs.
Physical Demands Demand Frequency
Sedentary - Lifting 0-10 pounds Occasional
Light Lifting - 10-20 pounds Occasional
Moderate Lifting - 20 to 50 pounds Occasional
Heavy Lifting - 50 to 100 pounds Never
Pulling/Pushing, Carrying Never
Reaching or working above shoulder Never
Walking Frequent
Standing Frequent
Sitting Constant
Stooping Never
Kneeling Never
Repeated Bending Never
Climbing Never
Desk Work/Computer use/Telephone use Constant
Operating a motor vehicle Occasional
Operating a commercial vehicle Never
Operating warehouse equipment, forklift, baseloid lift etc Never
Other - Talk, Drive, visit customers etc. Frequent
EEO Statement
Watsco and its subsidiaries are an Equal Opportunity Employer and do not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence.
Job Acknowledgment
Since the duties, responsibilities, qualifications and competencies described here are necessarily subject to change, I acknowledge that revisions to the job description may occur. All such changes will be communicated and I understand that revised information may supersede, modify, or eliminate existing statements in the job description document. I have received the job description, and I understand that it is my responsibility to read, understand, and be able to perform the work described herein and revisions
made to it.
Subsidiary: Gemaire Distributors
Business Title: IT Infrastructure & Operations Manager
The IT Infrastructure & Operations Manager is a senior technical and operational leader responsible for the planning, execution, security, governance, business continuity, and continuous improvement of Gemaire Distributors' infrastructure, network, Azure cloud, and technical support environments. This role owns the operational framework for infrastructure and network services, including standards, documentation, auditable change management, support escalation, vendor coordination, disaster recovery readiness, and service reliability. The position partners closely with IT leadership and business stakeholders to ensure a secure, reliable, scalable, resilient, and cost-effective technology environment that supports corporate offices, distribution centers, branch locations, remote employees, and cloudbased services.

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