Gain exposure to large-scale AI and HPC environments * Assist with hands-on data center support ... Willingness to learn and grow in a technical operations role Ideal Experience * Exposure to ...
Gain exposure to large-scale AI and HPC environments * Assist with hands-on data center support ... Willingness to learn and grow in a technical operations role Ideal Experience * Exposure to ...
Process Engineer
Grapevine, TX · On-site
Support daily manufacturing operations. * Assist with process improvements and engineering changes ... Escalate technical issues when necessary. Equipment Support * Support manufacturing testers and ...
Process Engineer
Grapevine, TX · On-site
Support daily manufacturing operations. * Assist with process improvements and engineering changes ... Escalate technical issues when necessary. Equipment Support * Support manufacturing testers and ...
Accounting Operations and Transformation Technical Trainer
Dallas, TX · Remote
$32.25 - $42.75/hr
A Brief Overview The Accounting Operations and Transformation Technical Trainer is responsible for ... As a member of the Accounting Operations and Transformation team, this position will also assist ...
Accounting Operations and Transformation Technical Trainer
Dallas, TX · Remote
$32.25 - $42.75/hr
A Brief Overview The Accounting Operations and Transformation Technical Trainer is responsible for ... As a member of the Accounting Operations and Transformation team, this position will also assist ...
Process Engineer
Grapevine, TX · On-site
Support daily manufacturing operations. * Assist with process improvements and engineering changes ... Escalate technical issues when necessary. Equipment Support * Support manufacturing testers and ...
Process Engineer
Grapevine, TX · On-site
Support daily manufacturing operations. * Assist with process improvements and engineering changes ... Escalate technical issues when necessary. Equipment Support * Support manufacturing testers and ...
Accounting Operations and Transformation Technical Trainer
Dallas, TX · On-site
$32.25 - $42.75/hr
A Brief Overview The Accounting Operations and Transformation Technical Trainer is responsible for ... As a member of the Accounting Operations and Transformation team, this position will also assist ...
Accounting Operations and Transformation Technical Trainer
Dallas, TX · On-site
$32.25 - $42.75/hr
A Brief Overview The Accounting Operations and Transformation Technical Trainer is responsible for ... As a member of the Accounting Operations and Transformation team, this position will also assist ...
Assistant Maintenance
Plano, TX · On-site
Maintenance Operations * Assist in managing and prioritizing daily service requests to ensure ... Ability to read and interpret technical manuals, blueprints, and safety regulations. * Strong ...
Quick apply
Assistant Maintenance
Plano, TX · On-site
Maintenance Operations * Assist in managing and prioritizing daily service requests to ensure ... Ability to read and interpret technical manuals, blueprints, and safety regulations. * Strong ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
As the Assistant Manager overseeing Technical Services, you will play a critical role in maintaining the smooth operation of our Family Entertainment Center (FEC). Your focus will be on ensuring that ...
Biomedical Technician
Garland, TX · On-site
$24.50 - $32.25/hr
... Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director ... needed and assist clinical management with inventory costs. • Performs initial and annual ...
Biomedical Technician
Garland, TX · On-site
$24.50 - $32.25/hr
... Area Technical Operations Manager, Regional Technical Operations Manager, and Senior Director ... needed and assist clinical management with inventory costs. • Performs initial and annual ...
Material Handling Technician Warehouse & Inventory Operations
Dallas, TX · On-site
$18 - $20/hr
Pick, pack, stage, and prepare orders for shipment. * Assist with loading and unloading trucks ... technical operations.
Quick apply
Material Handling Technician Warehouse & Inventory Operations
Dallas, TX · On-site
$18 - $20/hr
Pick, pack, stage, and prepare orders for shipment. * Assist with loading and unloading trucks ... technical operations.
Pick, pack, stage, and prepare orders for shipment. * Assist with loading and unloading trucks ... technical operations.
Quick apply
Pick, pack, stage, and prepare orders for shipment. * Assist with loading and unloading trucks ... technical operations.
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Quick apply
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Technical Consultant
Allen, TX · On-site
Sales to Operations Technical Validation * Serve as the technical bridge between Sales and Service ... Identify recurring causes of implementation delays and recommend preventive solutions. * Assist in ...
Technical Program Manager
Fort Worth, TX · On-site
$123K - $159K/yr
... operations, field services, quality teams, and customer stakeholders * Assist in development and ... Participate in technical discussions involving: * Structured cabling systems * Fiber testing and ...
Quick apply
Technical Program Manager
Fort Worth, TX · On-site
$123K - $159K/yr
... operations, field services, quality teams, and customer stakeholders * Assist in development and ... Participate in technical discussions involving: * Structured cabling systems * Fiber testing and ...
Support Specialist
Lewisville, TX · On-site
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Support Specialist
Lewisville, TX · On-site
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Support Specialist
Lewisville, TX · Hybrid
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Support Specialist
Lewisville, TX · Hybrid
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Support Specialist
Lewisville, TX · On-site
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Quick apply
Support Specialist
Lewisville, TX · On-site
Support Bright Thinker's Shopify storefront operations. * Assist with product setup, collections ... Document workflows and technical procedures. * Recommend improvements to increase automation and ...
Technical Trainer
Dallas, TX · On-site
$32.25 - $42.75/hr
The role reports into the site General Manager/ Plant Manager and dotted lines into Operations ... How you will impact Smurfit Westrock: • Completes daily technical training on the floor to assist ...
Technical Trainer
Dallas, TX · On-site
$32.25 - $42.75/hr
The role reports into the site General Manager/ Plant Manager and dotted lines into Operations ... How you will impact Smurfit Westrock: • Completes daily technical training on the floor to assist ...
Technical Operations Assistant information
See Dallas, TX salary details
$18.8K - $24K
1% of jobs
$24K - $29.1K
2% of jobs
$29.1K - $34.3K
12% of jobs
$35.5K is the 25th percentile. Wages below this are outliers.
$34.3K - $39.5K
43% of jobs
$43.2K is the 75th percentile. Wages above this are outliers.
$39.5K - $44.6K
24% of jobs
$44.6K - $49.8K
6% of jobs
$49.8K - $55K
6% of jobs
$55K - $60.2K
3% of jobs
$60.2K - $65.3K
1% of jobs
$65.3K - $70.5K
1% of jobs
$70.5K - $75.7K
0% of jobs
$18.8K
$43.8K
$75.7K
How much do technical operations assistant jobs pay per year?
What is a technical operations assistant?
What are the key skills and qualifications needed to thrive as a technical operations assistant?
What does a technical operations assistant do?
What are some common challenges faced by technical operations assistants, and how can they be addressed?
How much does a technical operations assistant get paid?
What is the difference between Technical Operations Assistant vs Technical Support Specialist?
| Aspect | Technical Operations Assistant | Technical Support Specialist |
|---|---|---|
| Required Credentials | Associate degree or equivalent, technical certifications often preferred | Associate degree or higher, certifications like CompTIA A+ beneficial |
| Work Environment | Office setting, supporting technical operations and infrastructure | Help desk, customer service, troubleshooting end-user issues |
| Employer & Industry Usage | IT departments, tech companies, corporate environments | IT support firms, tech companies, customer service centers |
| Common Search & Comparison Intent | Understanding roles in technical operations and support | Clarifying support responsibilities and technical troubleshooting |
The Technical Operations Assistant primarily supports technical infrastructure and operational tasks within an organization, often working behind the scenes. In contrast, the Technical Support Specialist focuses on assisting end-users with technical issues, troubleshooting hardware and software problems. Both roles require technical certifications and are common in IT environments, but they serve different functions within the tech support ecosystem.

Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Job description
Lightning AI is the company behind PyTorch Lightning. Founded in 2019, we build an end-to-end platform for developing, training, and deploying AI systems-designed to take ideas from research to production with less friction.
Through our merger with Voltage Park, a neocloud and AI Factory, Lightning AI combines developer-first software with cost-efficient, large-scale compute. Teams get the tools they need for experimentation, training, and production inference, with security, observability, and control built in.
We serve solo researchers, startups, and large enterprises. Lightning AI operates globally with offices in New York City, San Francisco, Seattle, and London, and is backed by Coatue, Index Ventures, Bain Capital Ventures, and Firstminute.
The Way We Work
The people who thrive here are builders who move fast, communicate openly, take ownership, and continuously improve themselves, their teams, and our company. Here's what that looks like in practice:
- Move with Urgency: We move quickly, make thoughtful decisions, and keep momentum. We value action over perfection and learn by shipping.
- Take Ownership: We own outcomes, not just our individual work. We make decisions that move the company forward and follow through.
- Communicate Openly: We communicate directly, seek to understand, and create clarity for others. Honest conversations help us move faster together.
- Build Great Teams: We lead by example, empower others, and create healthy teams where people can do their best work.
- Raise the Bar: We're always improving ourselves. We learn from feedback, consistently challenge ourselves to grow, and focus on the work that matters most.
- Think Long-Term: We design for what's next. We create scalable systems, simplify complexity, and use AI and automation to amplify our impact.
What We're Looking For
Lightning AI is seeking Network Operation Center (NOC) Operators to support 24/7 operations across select high-performance compute data centers with advanced monitoring infrastructure. This is anentry-level role focused on monitoring, alert triage, and escalation.
In this role, you will serve as the first line of response, ensuring that system alerts are acknowledged, validated, and routed to the appropriate teams. You will follow structured runbooks and workflows to support reliable operations across our infrastructure.
This is a excting opportunity to start a career in data center operations, networking, or infrastructure while gaining exposure to advanced AI systems and large-scale GPU infrastructure. In this role, you will:
- Learn the fundamentals of data center operations, networking, and system reliability
- Gain exposure to large-scale AI and HPC environments
- Assist with hands-on data center support activities under guidance
Potential growth paths include:
- Data Center Technician
- Network Operations Engineer
- Site Reliability Engineer (SRE)
This role is based onsite at one of our data center facilities in Lisle, IL; Fort Worth, TX; or Quincy, WA. Shift flexibility is required to support our 24/7 operations environment. We are not able to provide visa sponsorship for this position at this time.
What You'll Do
Monitoring & Alert Response
- Monitor data center systems using dashboards and alerting tools
- Acknowledge and triage alerts across compute, network, and hardware systems
- Identify and filter out false positives using predefined guidelines
- Follow structured runbooks to perform initial validation steps (e.g., running diagnostic scripts or checking system status)
- Escalate issues to the appropriate teams (hardware, network, SRE) based on clear escalation criteria
- Notify relevant stakeholders during active incidents
- Create, update, and manage tickets with accurate and timely information
- Attach relevant logs, diagnostics, and observations to support faster resolution
- Track incidents to ensure proper ownership and handoff
- Identify recurring alerts or patterns and report them to improve monitoring and reliability
- Maintain awareness of ongoing incidents and system status during your shift
Required Qualifications
- Basic familiarity with computers, Linux systems, or IT environments (academic or personal experience is acceptable)
- Ability to follow structured procedures and runbooks with attention to detail
- Strong communication skills and ability to clearly document issues
- Ability to prioritize tasks and respond quickly in a fast-paced, 24/7 environment
- Willingness to learn and grow in a technical operations role
- Exposure to monitoring tools (Grafana, Datadog, etc.)
- Basic understanding of networking or server hardware concepts
- Interest in data centers, cloud infrastructure, or AI systems
- Strong sense of ownership and urgency, with the confidence to escalate issues to the appropriate teams or levels to ensure timely resolution
Compensation
We are committed to offering competitive compensation that reflects the value each team member brings to our mission. Final offers are based on factors such as experience, skills, geographic location, and role expectations. In addition to base salary, our total rewards package for eligible roles includes a discretionary bonus, a meaningful equity component, and comprehensive benefits.
The anticipated annual base salary range for this role is:
$75,000-$85,000 USD
Benefits and Perks
We offer a comprehensive and competitive benefits package designed to support our employees' health, well-being, and long-term success:
- Comprehensive Health Coverage: Medical, dental, and vision coverage for employees and eligible dependents.
- Meaningful Equity: RSUs that give employees a stake in the company's long-term success.
- Retirement Savings: 401(k) matching (U.S.) and pension contributions (U.K.).
- Flexible Time Off: Unlimited PTO, company holidays, and floating holidays to support work-life balance.
- Company-Wide Winter Break: Two weeks of company closure each winter to disconnect and recharge.
- Paid Parental & Family Leave: Paid leave to support you and your family through life's important moments.
- Professional Development: Annual learning and development allowance to support your professional growth.
- Wellness Benefits: Wellness and work-from-home stipends to support your physical and mental well-being.
- Sabbatical Program: Four weeks of paid sabbatical leave after four years of service.
- Flexible Work: Flexible schedules and a hybrid work model for our office-based teams.
- In-Office Meals: Complimentary meals at our office hubs.
Benefits may vary by location, team, and role.
At Lightning AI, we are committed to fostering an inclusive and diverse workplace. We believe that diverse teams drive innovation and create better products. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We are dedicated to building a culture where everyone can thrive and contribute to their fullest potential.