Technical Operations Assistant Jobs in Georgia (NOW HIRING)

About Us
Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington, D.C., Puerto Rico, and more than 100 countries.
With four vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah, the Liberty Campus in Hinesville, and the East Georgia Campus in Swainsboro - Georgia Southern offers a dynamic environment that encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned specialized accreditation from numerous professional and academic associations that set standards in their respective fields.
Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive, student-centered environment that empowers the next generation of leaders to succeed.
Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally recognized for the caliber of its academic programs and student experience. Georgia Southern University has also been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.
Location
Statesboro Campus - Statesboro, GA
Department Information
IT Services
Job Summary
The Student Assistant will support the Division of Information Technology Services with Cybersecurity and IT Operations on the Statesboro Campus beginning Fall 2026.
Students in this role will gain highly marketable skills in log analysis, incident triage, security policy development, enterprise IT support, technology testing, and service delivery. Through hands-on involvement with Cyber Security and IT Operations initiatives, students will develop technical, analytical, and professional skills that are highly valued in cybersecurity and information technology careers.
Student employees cannot work more than 1300 hours in a 12-consecutive month period.
Responsibilities

• Technology Monitoring & Support: Assists with monitoring technology systems, reviewing alerts, and helping IT staff identify and respond to operational and security-related issues
• Email Security & Account Protection: Supports efforts to protect university accounts and information by assisting with email security reviews and user-reported incidents
• Technology Assessment & System Support: Assists IT and Cyber Security staff with routine system reviews, technology assessments, asset management activities, and other efforts that help maintain a secure and reliable technology environment
• Documentation & Compliance Support: Assists with the review, organization, and maintenance of technology-related procedures, documentation, and compliance activities.
• Technology Awareness & Communication: Supports the development and distribution of informational materials related to cybersecurity, technology services, and IT initiatives
• IT Operations Support: Assists IT leadership with operational tasks, service delivery activities, technology initiatives, special projects, and other efforts that support university technology services.
• Provides support for special projects in Cyber Security and IT Operations

Shift Specifics

• Up to 25 hours per week
• Flexible with schedule of availability
• Shifts available Monday - Friday, 8 AM - 5 PM

Required Qualifications
Educational Requirements

• Must be enrolled in six or more undergraduate credit hours or three or more graduate credit hours at Georgia Southern University.

Proposed Salary
$10.00 per hour
This is a non-exempt position paid on a biweekly basis.
Required Documents to Attach

• Resume
• Cover Letter
• Schedule of Availability

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date
September 2, 2026
Application review may begin as early as July 27, 2026.
Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu .
For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu .
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .
Conditions of Employment
Offers for student employment may be contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.
Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.
Legally authorized to work in the United States for the duration of employment without assistance from the University.
Must be able to perform duties and responsibilities with or without reasonable accommodation.
Georgia Southern University is a Tobacco and Smoke-Free Community.
Must be enrolled in six or more undergraduate or three or more graduate level credit hours at Georgia Southern University.
Equal Employment Opportunity
Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.
Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• This is not a supervisory position.
• This position is not required to drive.