Technical Infrastructure Program Manager Jobs in Madison, WI

At Summit Credit Union, we believe every employee should have a secure, reliable, and seamless technology experience—no matter their device or operating system. As our IT Infrastructure & Endpoint Manager, you’ll lead the team responsible for delivering that experience. Your work ensures our employees can confidently serve our members, stay productive, and operate in a secure, wellmanaged technical environment.

What You’ll Do (Your Impact)

• Provide leadership that fosters engagement, professional growth, retention, and a culture of recognition within the Infrastructure & Endpoint Delivery team.
• Deliver a consistent, secure, automationfirst endpoint experience, including build processes, security patching, software deployment, and configuration management.
• Maintain strict and measurable adherence to patching and control standards across all endpoints, networks, and networkconnected devices.
• Develop strategies for optimizing data center operations, including hardware footprint reduction, licensing efficiencies, and migration toward cloud and containerbased services.
• Build strong partnerships with stakeholders across IT, marketing, and memberfacing departments, ensuring communication, alignment, and shared success.
• Drive continuous technological improvement by assessing systems, processes, and emerging tools to advance the credit union’s endpoint ecosystem.
• Reduce technology friction for employees by aligning endpoint strategies with organizational and departmental goals.
• Ensure compliance with regulatory standards, internal policies, and quality assurance expectations.

What You Bring

• Bachelor’s degree in an Information Technologyrelated field.
• Seven or more years of software development or technical experience, including at least three years in a leadership role; equivalent combinations of education and experience considered.
• Strong technical foundation with expertise in relevant technologies, programming languages, and endpoint management principles.
• Demonstrated success leading technical teams and managing complex technical projects from concept to completion.
• Excellent communication, interpersonal, and peoplemanagement skills.
• Ability to balance strategy, engineering, and operations within a fastpaced, innovative environment.
• Strong problemsolving abilities with a proactive, solutionsoriented mindset.
• Working knowledge of ITSM platforms and methodologies.
• Understanding of data security practices and industrystandard security procedures.
• Familiarity with Azure, Active Directory, and managing both cloud and onpremises environments.

Why You’ll Love Working Here

• Excellent health insurance options to support you and your family.
• 401(k) with employer match to help you build your financial future.
• Generous paid time off so you can recharge and thrive.
• Paid holidays, wellnessfocused benefits, and a peoplefirst culture.
• Opportunities for professional learning, growth, and advancement.
• A workplace grounded in inclusion, purpose, and meaningful impact.

Additional Details

Physical Demands

While performing the duties of this position, the employee is required to sit, stand, walk, and use hands and fingers. The employee may occasionally reach above/below shoulder level and lift/push/pull or carry up to 10 pounds.

Environmental/Working Conditions

Work is performed in a typical administrative environment with climate control and appropriate lighting. Travel to branches may require exposure to outdoor and traffic conditions.

Equipment Used

A variety of office equipment such as telephone, printer, PC, and mobile devices.

Our Commitment

At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status, or any other characteristic protected by local, state, or federal law. We embrace diversity and believe inclusion is essential to our success.

Ready to Make an Impact?

If you’re passionate about building secure, scalable, and userfriendly technology experiences—and you’re motivated by helping people do their best work—we’d love to meet you.