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Technical Infrastructure Program Manager information

What are the key skills and qualifications needed to thrive as a Technical Infrastructure Program Manager, and why are they important?

To thrive as a Technical Infrastructure Program Manager, you need strong project management skills, a solid understanding of IT infrastructure concepts, and relevant experience, often supported by a degree in computer science or engineering. Familiarity with project management tools like Jira or Microsoft Project, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you coordinate cross-functional teams and manage stakeholders effectively. These skills are crucial for ensuring the successful delivery of complex infrastructure projects on time and within budget.

What is the difference between Technical Infrastructure Program Manager vs Network Engineer?

AspectTechnical Infrastructure Program ManagerNetwork Engineer
CredentialsProject management certifications (PMP), technical knowledgeNetworking certifications (CCNA, CCNP), technical degrees
Work EnvironmentCross-functional teams, project planning, strategic oversightNetwork design, implementation, troubleshooting
Industry UsageIT, telecommunications, large enterprisesIT, telecommunications, data centers

The Technical Infrastructure Program Manager focuses on overseeing infrastructure projects, coordinating teams, and ensuring strategic goals are met. In contrast, a Network Engineer specializes in designing, implementing, and maintaining network systems. While both roles require technical knowledge, the Program Manager emphasizes project management and coordination, whereas the Network Engineer concentrates on technical network operations.

What are some common challenges Technical Infrastructure Program Managers face when coordinating cross-functional teams?

Technical Infrastructure Program Managers often encounter challenges in aligning priorities among engineering, operations, and business stakeholders. Navigating competing deadlines and balancing technical constraints with business objectives requires strong communication and negotiation skills. Additionally, managing risks related to infrastructure scalability or security and ensuring clear documentation across teams are critical for successful project delivery. Maintaining transparency and fostering collaboration help address these challenges effectively.

What does a Technical Infrastructure Program Manager do?

A Technical Infrastructure Program Manager oversees projects related to a company's IT infrastructure, such as networks, servers, and data centers. They coordinate between technical teams, stakeholders, and vendors to ensure projects are delivered on time and meet business requirements. Responsibilities include planning, budgeting, risk management, and ensuring that infrastructure aligns with organizational goals. They also help resolve technical challenges and maintain effective communication across teams.
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Technical Infrastructure Program Manager jobs near you
Senior Technical Infrastructure Program Manager

Senior Technical Infrastructure Program Manager

Amazon

Austin, TX

Full-time

Posted 3 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 6,863 frontline employees who took The Breakroom Quiz

6th of 39 rated national retailers

Job description

We're seeking exceptional talent to help develop the next generation of advanced robotics systems that will transform automation at Amazon's scale. We're building revolutionary robotic systems that combine innovative AI, sophisticated control systems, and advanced mechanical design to create adaptable automation solutions capable of working safely alongside humans in dynamic environments. This is a unique opportunity to shape the future of robotics and automation at an unprecedented scale, working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction.
We're looking for a Senior Technical Infrastructure Program Manager to drive collaboration across broad, diverse teams to ensure plans and critical paths align

This is an exciting opportunity to build on our foundation of creating the future of industrial operations.
Key job responsibilities
Program Leadership & Coordination:
- Own manufacturing design and construction process and coordination across planning, design, construction, manufacturing integration and ramp through handover to operations teams
- 'Concept to completion' ownership of your programs with full accountability for program success
- Maintain program governance mechanisms including regular leadership reviews and cross-functional alignment
Cross-Functional Integration:
- Own scoping efforts by pulling together cross-functional teams, understanding their needs, driving technical planning, defining options/trade-offs/cost/schedule/impacts
- Secure alignment between working teams and leadership teams through effective stakeholder management
- Be the bridge that secures program alignment between large cross-functional teams: manufacturing, production, engineering, construction, facilities, material flow, and workplace spaces
- Apply 'Customer Obsession' by ensuring all stakeholders' needs are understood and integrated into program planning
Technical Program Management:
- Own program schedule, requirements, and reporting tools for visibility on progress, risks, changes, and mitigation strategies
- Understand and scrutinize technical stakeholders' requirements and translate them into project scope with clear execution plan and responsibilities
- Partner on leadership reviews, funding requests & cross-functional investigations and studies
- Drive data-driven decision making mechanisms and continuous improvement processes
Operational Excellence:
- Apply 'Deliver Results' through rigorous program management and execution discipline
- Drive 'Bias for Action' in resolving blockers and accelerating critical path activities
- Implement risk management frameworks and contingency planning
- Establish mechanisms for continuous learning and process improvement

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate and computer and electronic product manufacturing

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

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