Technical Infrastructure Program Manager Jobs in Tyler, TX

Position Title:

IT Infrastructure Services Manager

FLSA Status:

Exempt, Full time

Reports to:

Chief Technology Officer

Location:

Tyler Technology Center

Benefits:

• Medical, Prescription Drugs, Dental, and Vision Insurance
• Insurance Eligibility for Team Members and Dependents Starting on the First Day of Employment
• 401(k) with a Match
• Basic, Voluntary, and Dependent Life Insurance
• Paid Time Off
• Paid Bank Holidays
• Workplace Wellness Programs
• Employee Assistance Programs
• Tuition Reimbursement

Job Summary: The Infrastructure Services Manager is responsible for leading the IT Infrastructure Engineering Team, overseeing the analysis, planning, organizing, maintenance, and support of Southside Bank’s technical infrastructure including compute, storage, data communications, telecommunications, a cloud first platform approach, and related hardware/software technologies. This person will determine current and future infrastructure needs, provide input to an infrastructure roadmap, and lead the activities necessary to implement the roadmap. Additionally, this individual will develop policies, standards, and procedures to ensure the availability, interoperability, recoverability, reliability, scalability, and security of the Bank’s technology infrastructure.

Essential Functions:

Additional Functions:

• Supervises/manages/directs the selection, training, development, appraisal, and work assignments of personnel.
• Standardizes our technology processes.
• Maintains and enhances our environment of team member professional and personal growth.
• Provides leadership to others through example and sharing of knowledge/skill.
• Remains current with emerging technologies through technical publications, vendor activities, conferences/seminars, and formal education.
• Complies with all safety policies, practices, and procedures. Report all unsafe activities to supervisor and/or Human Resources.
• Perform other duties as assigned.

Required Education/Experience:

• Bachelor’s degree in Computer Science or similar field from four-year College or University, or ten years’ related enterprise infrastructure management experience or equivalent combination of education and experience.
• Prior experience planning for and leading the execution of the technology infrastructure integration of an acquired business unit or company/organization.
• Prior experience planning and migrating on premise architecture/infrastructure to the cloud.
• Prior experience managing technical teams.

Preferred Experience:

Necessary Skills:

Physical Activity/Dexterity:

• Manual dexterity sufficient to reach/handle items and work with fingers. Works with fingers and perceives attributes of objects and materials.

Physical Environment Demands:

• Must be able to remain in a stationary position 90% of the time.
• The person in this position needs to occasionally move about inside the office to visit other offices, conference rooms, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and telephone.
• Constantly positions self to operate on a computer.
• The person in this position frequently communicates with other people throughout each day. Must be able to exchange accurate information when conversing.

Working Conditions/Environment:

• Well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation.
• Moderate noise (e.g., business office with computers and printers, light traffic).

Work Schedule/Hours:

• Monday through Friday; 8:00am – 5:00pm.
• After hours as necessary for business needs.
• Work as needed on weekends and holidays.
• On call 24 x 7.

Travel:

• Minimal overnight travel (up to 10%) by land and/or air.
• Occasional travel between Tyler and Fort Worth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)