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Technical Implementation Manager Jobs in Seattle, WA

Humanly

Implementation Manager

Bellevue, WA · On-site

$90K - $110K/yr

As an Implementation Manager, you'll own the post-sale technical onboarding experience for Humanly's enterprise and mid-market clients. You'll be the person clients trust to get them live ...

Rippling

Manager, Implementation (Broker)

Seattle, WA · On-site

$99K - $166K/yr

Collaborate cross-functionally with Rippling Sales, Technical Account Management and Support teams ... Implementation What you will need * 5+ years of SaaS experience in professional services ...

LiveRamp

Technical Account Manager

Seattle, WA · On-site

Implementation & System Configuration * Design and execute strategic implementation plans tailored ... Technical Project Management & Support * Track customer adoption metrics and usage patterns to ...

WEX

Sr Technical Program Manager

Seattle, WA · On-site

Drive technical implementation projects for Information Security project-related activities and ... Execution & Risk Management * Delivery Oversight: Monitor project progress in partnership with Tech ...

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All JobsTechnical Implementation Manager JobsTechnical Implementation Manager Jobs in Seattle, WA

Technical Implementation Manager information

See Seattle, WA salary details

$44.4K

$117.9K

$191.3K

How much do technical implementation manager jobs pay per year?

As of Jun 24, 2026, the average yearly pay for technical implementation manager in Seattle, WA is $117,873.00, according to ZipRecruiter salary data. Most workers in this role earn between $86,000.00 and $137,800.00 per year, depending on experience, location, and employer.

What is a Technical Implementation Manager job?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive in the Technical Implementation Manager position, and why are they important?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges Technical Implementation Managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What are popular job titles related to Technical Implementation Manager jobs in Seattle, WA? For Technical Implementation Manager jobs in Seattle, WA, the most frequently searched job titles are:
What job categories do people searching Technical Implementation Manager jobs in Seattle, WA look for? The top searched job categories for Technical Implementation Manager jobs in Seattle, WA are:
What cities near Seattle, WA are hiring for Technical Implementation Manager jobs? Cities near Seattle, WA with the most Technical Implementation Manager job openings:
Technical Implementation Manager jobs near you
Infographic showing various Technical Implementation Manager job openings in Seattle, WA as of June 2026, with employment types broken down into 65% Full Time, and 35% Contract. Highlights an 100% In-person job distribution, with an average salary of $117,873 per year, or $56.7 per hour.

Technical Implementation Manager

Esper.io, Inc.

Bellevue, WA • On-site

$110K - $160K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 23 days ago

Job description

This role is a hybrid role. Employees will be in the office at our Bellevue, WA location 3 days a week and remote 2 days a week.
About Esper
Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improved ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 735 on Inc. Magazine's 2025 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world's most innovative brands, like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity, rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally.
About the role
The Technical Implementation Manager is the technical backbone of Esper's customer accounts. This is an engineering role with a customer axis: TIMs own the implementation from contract sign through full fleet scale, and they bring engineering-level depth to every customer engagement. They build things, use AI as a daily tool, and hold the technical relationship inside every account they carry.
TIMs operate as forward-deployed technical experts alongside the Enterprise Account Manager. Together, they close the gap between contract sign and devices live, remove friction, resolve blockers, and connect the customer's operational reality to Esper's platform. The best TIMs know their accounts better than the customer knows themselves, and they use that knowledge to drive both customer success and Esper's revenue growth.
AI is not a side skill at Esper. TIMs are expected to use agentic AI tools across all facets of their responsibilities: accelerating implementation workflows, building automation and integration tooling, identifying optimal technical solutions, generating account insights, and forecasting customer behavior. The ability to build practical AI components that create real value for customers and the team is a core part of this role.
Technical fluency at the device operations layer is non-negotiable. TIMs must hold credible conversations with engineering teams and business stakeholders alike, without routing every question back to Esper Engineering.
In summary:
Technical Implementation and Delivery
  • Own end-to-end device implementations from onboarding through full fleet rollout, including the project plan, escalation path, and all technical blockers
  • Get hands-on with devices, MDM software, and platform configuration; train customers to operate Esper independently

Technical Expertise and Liaison
  • Serve as the primary technical escalation point: triage and resolve issues, engage Engineering only when required, and coordinate with hardware ecosystem partners (OEMs, ODMs, ISVs, VARs, 3PLs)
  • Debug complex multi-system issues, produce clear documentation, and provide deep expertise across Esper platform configuration, provisioning, and MDM/EMM architecture

Account Management and Expansion
  • Partner with the Enterprise Account Manager on QBRs; surface expansion opportunities, maintain strong multilevel relationships, and advocate internally for customer needs with Product and Engineering
  • Keep account records, device milestones, and next actions current in Salesforce

Technical Engineering and AI
  • Use agentic AI tools (Claude Code, OpenCode, custom agents) daily across implementation planning, troubleshooting, automation, and documentation
  • Leverage AI to generate account insights from calls, support history, and usage data to anticipate customer needs

Qualifications
  • 3 to 5 years of Technical Delivery, Technical Implementation, Customer Engineering, or Solutions Engineering experience
  • 2 or more years in a customer-facing technical role with a revenue component (Sales Engineering, Technical Consulting, Solutions Engineering, or similar)
  • Demonstrated experience using agentic AI tools (Claude Code, Cursor, Copilot Workspace, or equivalent) as part of daily professional workflows; ability to build or configure AI skills, connectors, agents, and automated workflows
  • Technical fluency at the device operations layer: Android, iOS, or Linux; MDM/EMM/UEM concepts; device provisioning, fleet configuration, and kiosk/POS environments
  • Strong debugging and troubleshooting skills across complex, multi-system environments
  • Proven ability to manage multiple implementations and customer accounts simultaneously without losing detail or urgency
  • Strong communication and presentation skills: able to hold technical conversations with engineering teams and business conversations with executives in the same call
  • Comfortable working independently in ambiguous environments without detailed specifications or runbooks
  • Ability to travel approximately 10 to 15%
Preferred Qualifications:
  • Android/AOSP experience (device management, firmware, provisioning, build systems)
  • Experience with MDM/EMM/UEM platforms
  • Experience working with hardware ecosystem partners (OEMs, ODMs, VARs, 3PLs, ISVs)
  • Background in device-heavy verticals: QSR, retail, hospitality, healthcare, logistics, or payments
  • Startup and enterprise experience; ability to operate effectively in both environments
  • Proficiency with Salesforce or similar CRM as a system of record

Salary Band
$110,000 - $160,000 OTE
Perks & Benefits
  • Medical, Dental, Vision 90% covered by the company
  • Life insurance
  • FSA (Medical & Dependent)
  • 401K with a company match that vests immediately
  • Pet insurance discount
  • Unlimited time off policy with a mandatory 2 weeks off (minimum)
  • Daily catered lunches
  • Wide variety of snacks in the office
  • Family Benefits: Maternity, Parental, Adoption, & Surrogacy leave
  • Stand up desks with 36" curved widescreen monitors for each employee
  • Team hikes and other fun events (e.g. mini-golf, bowling, board game nights, trivia, outdoor events, etc.) on a monthly basis

Don't meet every single requirement? (US)
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Esper we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
The pay range for this role is:
110,000 - 160,000 USD per year (Bellevue HQ)

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