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Technical Implementation Manager Jobs in Kent, WA

Aurelian

Implementation Manager

Seattle, WA · On-site +1

$80K - $120K/yr

Why Join Us As an Implementation Manager at Aurelian, you'll own customer deployments from end to ... This is a hands-on, technical role. You won't just coordinate implementations; you will personally ...

Sila

Ecommerce Implementation Lead

Seattle, WA · On-site

$85K - $125K/yr

This role will be instrumental in guiding the implementation of SAP Order Management Foundation ... Required Technical Skills Strong experience in ecommerce platforms , especially buying/cart and ...

Sila

Ecommerce Implementation Lead

Seattle, WA

This role will be instrumental in guiding the implementation of SAP Order Management Foundation ... Required Technical Skills Strong experience in ecommerce platforms , especially buying/cart and ...

LiveRamp

Technical Account Manager

Seattle, WA · On-site

Implementation & System Configuration * Design and execute strategic implementation plans tailored ... Technical Project Management & Support * Track customer adoption metrics and usage patterns to ...

Vinsari LLC

SharePoint Technical Team Lead

Redmond, WA · Hybrid

$55/hr

Develops site structures, content management strategies, and security protocols to meet enterprise standards. * Technical Implementation: Configures custom lists, document libraries, Power Automate ...

New

WEX

Sr Technical Program Manager

Seattle, WA · On-site

Drive technical implementation projects for Information Security project-related activities and ... Execution & Risk Management * Delivery Oversight: Monitor project progress in partnership with Tech ...

eNett

Sr Technical Program Manager

Seattle, WA · On-site

Drive technical implementation projects for Information Security project-related activities and ... Execution & Risk Management * Delivery Oversight: Monitor project progress in partnership with Tech ...

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How much do technical implementation manager jobs pay per year?

As of May 30, 2026, the average yearly pay for technical implementation manager in Kent, WA is $116,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $136,600.00 per year, depending on experience, location, and employer.

What is a Technical Implementation Manager job?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive in the Technical Implementation Manager position, and why are they important?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges Technical Implementation Managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.
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Technical Implementation Manager jobs near you

Implementation Manager

Aurelian

Seattle, WA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

About Aurelian
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
Why Join Us
As an Implementation Manager at Aurelian, you'll own customer deployments from end to end. You take over once the contract is signed and see your customers through to fully live.
This is a hands-on, technical role. You won't just coordinate implementations; you will personally configure and drive end-to-end software implementations, while also training users directly onsite on how to utilize the Aurelian solution to its full extent.
You'll play a critical role in driving change management within customer organizations, helping centers adopt new workflows, navigate operational shifts, and successfully implement systems in real-world, high-stakes environments.
This is not a traditional project management role.
This role is best suited for someone who:
  • Enjoys digging into systems and workflows and making things work in ambiguous areas
  • Is comfortable owning problems and outcomes end-to-end - not just escalating them
  • Can move fluidly between customer conversations and technical execution

This is an individual contributor role and does not include people management.
What You'll Be Doing
  • Own end-to-end implementations from kickoff through go-live
  • Define project plans tailored to each customer's unique needs, resources, and desired outcomes
  • Personally configure and deploy Aurelian's solution and dashboards in customer environments
  • Translate real-world emergency response workflows into system configurations.
  • Resolve issues across APIs, integrations, and data flows
  • Work cross-functionally with engineering, product, marketing, vendors, and customers to unblock progress
  • Ensure milestones and deliverables are met on time and at a high standard of quality
  • Perform risk management and proactively implement corrective actions
  • Drive timelines and stakeholder communication without losing technical depth
  • Identify gaps in implementation processes and build scalable playbooks, documentation, and repeatable workflows to improve how we deploy
  • Contribute beyond individual implementations by improving team-wide processes and resources
  • Conduct in-person training sessions and knowledge transfer for client teams
Who We're Looking For:
  • 2-6 years of experience in implementation, technical project/account management, or similar customer-facing roles
  • Strong technical fluency (SaaS platforms, integrations, system behavior)
  • Practical working knowledge of software implementations and technical concepts
  • Experience working directly with customers in technical environments
  • Ability to translate complex workflows into working system configurations
  • High ownership mindset - you take responsibility for outcomes, proactively step in where needed, and contribute beyond your immediate scope
  • Comfortable operating in ambiguity and fast-moving environments
  • Serve as a trusted advisor to customers - guiding them toward best-practice solutions with empathy and sound judgment, while using thoughtful influence to drive successful onboarding and long-term outcomes
  • Comfortable having direct, constructive conversations to address misalignment, push back when needed, and ensure the right outcomes for both the customer and the business
  • Analytical mindset and strong problem-solving ability
  • Excellent written, verbal, and interpersonal communication skills
Nice to Haves:
  • Exposure to public safety, operations-heavy, or workflow-driven industries
  • Background in early-stage and/or high-growth startups
  • Experience with GIS, telephony systems, or call-handling tools

This role requires up to 25% travel (2-3 days/week, 2x/month to conduct onsite training at 9-1-1 centers).
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don't meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we'd rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
For Full-Time roles, Aurelian offers a variety of benefits, including:
  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches (on us)
  • Office in Seattle
  • Start-up Equity

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