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Process Implementation Manager Jobs in Kent, WA (NOW HIRING)

Aurelian

Implementation Manager

Seattle, WA · On-site +1

$80K - $120K/yr

Identify gaps in implementation processes and build scalable playbooks, documentation, and ... management, or similar customer-facing roles * Strong technical fluency (SaaS platforms ...

Outpost

Implementation Manager

Seattle, WA · Remote

We're seeking an Implementation Manager to own site deployments end-to-end. You'll bring deep ... Hire and lead the Systems Integration PM who owns software, process integration, customer training ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

Rsli

Client Implementation Manager

Seattle, WA

$68.64K - $85.80K/yr

He/she will drive the process through a combination of direct involvement, partnership with account ... Collaborates with team members and management in recommending and implementing improvement ...

Outpost

Implementation Director

Seattle, WA · Remote

The implementation function is what gets every site -- ours and our customers' -- from signed ... software, process integration, customer training, change management, and post-go-live success.

Sila

Ecommerce Implementation Lead

Seattle, WA · On-site

$85K - $125K/yr

Expertise in Order Management Systems (OMS) and end-to-end order lifecycle processes. Experience with SAP OMF (preferred). Prior background in implementing or contributing to OMS deployments.

Sila

Ecommerce Implementation Lead

Seattle, WA

Expertise in Order Management Systems (OMS) and end-to‑end order lifecycle processes. Experience with SAP OMF (preferred). Prior background in implementing or contributing to OMS deployments.

Prelim

Project Manager, Implementations

Seattle, WA · Remote

$130K - $140K/yr

Coordinate cross-functional teams including Implementation Associates, engineers, and Customer ... Document solutions and identify process improvements to enhance future deployments and team ...

ABB

Business Process Manager

Kent, WA · Remote

Senior Business Process Manager __ Your role and responsibilities: Join ABB as a Business Process ... Drive major FICO improvement initiatives and system implementations, resolving complex financial ...

Brex

Enterprise Implementation Consultant

Seattle, WA · Hybrid

$145.54K - $181.93K/yr

Implementation at Brex Implementation transforms new customers into power users. We lead the ... It's a role that blends customer empathy, project management, technical expertise, process design ...

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See Kent, WA salary details

$44K

$116.9K

$189.7K

How much do process implementation manager jobs pay per year?

As of May 29, 2026, the average yearly pay for process implementation manager in Kent, WA is $116,861.00, according to ZipRecruiter salary data. Most workers in this role earn between $85,200.00 and $136,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Implementation Manager, and why are they important?

To thrive as a Process Implementation Manager, you need expertise in process analysis, project management, and continuous improvement methodologies, often supported by a bachelor's degree in business or engineering. Familiarity with Lean, Six Sigma, workflow automation tools, and project management software like MS Project or Asana is typically required. Strong communication, leadership, and change management skills help drive adoption and collaboration across teams. These skills ensure successful implementation of process improvements that enhance efficiency and achieve organizational goals.

What are some common challenges faced by Process Implementation Managers when introducing new processes, and how can they be effectively addressed?

Process Implementation Managers often encounter resistance to change from team members who are accustomed to existing workflows. Overcoming this challenge requires clear communication about the benefits of the new processes, involving stakeholders early in the planning phase, and providing thorough training. Additionally, unexpected technical or operational obstacles may arise, so flexibility and problem-solving skills are crucial. Regular feedback sessions and monitoring progress help ensure that any issues are promptly addressed, leading to smoother adoption and long-term success.

What are Process Implementation Managers?

Process Implementation Managers are professionals responsible for overseeing the introduction and integration of new processes or improvements within an organization. They analyze existing workflows, identify areas for enhancement, and coordinate with cross-functional teams to ensure smooth implementation. Their role often involves project management, change management, and ongoing monitoring to ensure that new processes deliver the expected results. By streamlining operations and fostering efficiency, they help organizations achieve their strategic goals.

What is the difference between Process Implementation Manager vs Business Analyst?

AspectProcess Implementation ManagerBusiness Analyst
Primary FocusOverseeing the deployment of new processes and ensuring operational efficiencyAnalyzing business needs and recommending solutions
Required SkillsProject management, process optimization, change managementRequirements gathering, data analysis, stakeholder communication
Work EnvironmentProject teams, operations departments, cross-functional collaborationBusiness units, IT teams, client interactions
CertificationsLean, Six Sigma, PMP often preferredCBAP, PMI-PBA, relevant analytical certifications

While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.

What are popular job titles related to Process Implementation Manager jobs in Kent, WA? For Process Implementation Manager jobs in Kent, WA, the most frequently searched job titles are:
What job categories do people searching Process Implementation Manager jobs in Kent, WA look for? The top searched job categories for Process Implementation Manager jobs in Kent, WA are:
What cities near Kent, WA are hiring for Process Implementation Manager jobs? Cities near Kent, WA with the most Process Implementation Manager job openings:
Process Implementation Manager jobs near you
Infographic showing various Process Implementation Manager job openings in Kent, WA as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 13% Part Time, 2% Temporary, 4% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $116,861 per year, or $56.2 per hour.

Implementation Manager

Aurelian

Seattle, WA • On-site, Remote

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Job description

About Aurelian
Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.
AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.
CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.
The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.
Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates and Y Combinator. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.
Why Join Us
As an Implementation Manager at Aurelian, you'll own customer deployments from end to end. You take over once the contract is signed and see your customers through to fully live.
This is a hands-on, technical role. You won't just coordinate implementations; you will personally configure and drive end-to-end software implementations, while also training users directly onsite on how to utilize the Aurelian solution to its full extent.
You'll play a critical role in driving change management within customer organizations, helping centers adopt new workflows, navigate operational shifts, and successfully implement systems in real-world, high-stakes environments.
This is not a traditional project management role.
This role is best suited for someone who:
  • Enjoys digging into systems and workflows and making things work in ambiguous areas
  • Is comfortable owning problems and outcomes end-to-end - not just escalating them
  • Can move fluidly between customer conversations and technical execution

This is an individual contributor role and does not include people management.
What You'll Be Doing
  • Own end-to-end implementations from kickoff through go-live
  • Define project plans tailored to each customer's unique needs, resources, and desired outcomes
  • Personally configure and deploy Aurelian's solution and dashboards in customer environments
  • Translate real-world emergency response workflows into system configurations.
  • Resolve issues across APIs, integrations, and data flows
  • Work cross-functionally with engineering, product, marketing, vendors, and customers to unblock progress
  • Ensure milestones and deliverables are met on time and at a high standard of quality
  • Perform risk management and proactively implement corrective actions
  • Drive timelines and stakeholder communication without losing technical depth
  • Identify gaps in implementation processes and build scalable playbooks, documentation, and repeatable workflows to improve how we deploy
  • Contribute beyond individual implementations by improving team-wide processes and resources
  • Conduct in-person training sessions and knowledge transfer for client teams
Who We're Looking For:
  • 2-6 years of experience in implementation, technical project/account management, or similar customer-facing roles
  • Strong technical fluency (SaaS platforms, integrations, system behavior)
  • Practical working knowledge of software implementations and technical concepts
  • Experience working directly with customers in technical environments
  • Ability to translate complex workflows into working system configurations
  • High ownership mindset - you take responsibility for outcomes, proactively step in where needed, and contribute beyond your immediate scope
  • Comfortable operating in ambiguity and fast-moving environments
  • Serve as a trusted advisor to customers - guiding them toward best-practice solutions with empathy and sound judgment, while using thoughtful influence to drive successful onboarding and long-term outcomes
  • Comfortable having direct, constructive conversations to address misalignment, push back when needed, and ensure the right outcomes for both the customer and the business
  • Analytical mindset and strong problem-solving ability
  • Excellent written, verbal, and interpersonal communication skills
Nice to Haves:
  • Exposure to public safety, operations-heavy, or workflow-driven industries
  • Background in early-stage and/or high-growth startups
  • Experience with GIS, telephony systems, or call-handling tools

This role requires up to 25% travel (2-3 days/week, 2x/month to conduct onsite training at 9-1-1 centers).
To learn more about what it's like to work at Aurelian, visit our About Us page and follow us on LinkedIn to stay up to date!
We encourage you to apply even if you don't meet every qualification listed above. We believe exceptional people come from many different backgrounds, and we'd rather connect with you than miss the opportunity.
Come do the best work of your life and join us in shaping the future of critical technology that truly matters.
For Full-Time roles, Aurelian offers a variety of benefits, including:
  • Comprehensive Medical, Dental, Vision & Life insurance
  • 401(k)
  • Unlimited PTO
  • Company-wide offsites
  • Equipment stipend
  • Relocation assistance
  • Daily delivered lunches (on us)
  • Office in Seattle
  • Start-up Equity

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