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Technical Implementation Manager Jobs in Phoenix, AZ

The Role As an Implementation Manager, you will own the end-to-end delivery of ClearDemand ... technical and non-technical audiences. * Strong facilitation skills, with confidence running ...

Salary: $135000 The Role As an Implementation Manager, you will own the end-to-end delivery of ... technical and non-technical audiences. * Strong facilitation skills, with confidence running ...

We are growing and looking for an experienced Implementations Managers to serve as the liaison and ... Professional experience using and optimizing internal technical operational tools (e.g. Jira ...

Set and manage client expectations using the implementation timeline. * Provide technical training and support for HRIS and initial payroll processing. * Work closely with sales and operations teams ...

Set and manage client expectations using the implementation timeline. * Provide technical training and support for HRIS and initial payroll processing. * Work closely with sales and operations teams ...

The Business Implementation Manager role is part of the Authorization Delivery Team. The team drives the end to end project delivery leading the execution and delivery of technical projects. Job ...

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Technical Implementation Manager information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do technical implementation manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for technical implementation manager in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What is a technical implementation manager?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a technical implementation manager?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges technical implementation managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What are popular job titles related to Technical Implementation Manager jobs in Phoenix, AZ? For Technical Implementation Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Technical Implementation Manager jobs in Phoenix, AZ look for? The top searched job categories for Technical Implementation Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Technical Implementation Manager jobs? Cities near Phoenix, AZ with the most Technical Implementation Manager job openings:
Infographic showing various Technical Implementation Manager job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.

Commerce Technical Implementation Manager II

JPMorgan Chase & Co

Tempe, AZ

Full-time

Medical, Retirement

Posted 6 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 493 frontline employees who took The Breakroom Quiz

72nd of 171 rated banks


Job description

Transform the future of commerce by joining a team that leads the way in credit card processing technology. As a Technical Implementation Manager, you'll be at the heart of integrating cutting-edge payment solutions for high-profile merchants. Your expertise will drive seamless platform integrations, foster strong client relationships, and deliver innovative solutions across multiple business lines. If you thrive in a fast-paced environment and want to make a real impact, this is your opportunity to shine. Let's build the next generation of payment experiences together.

Job summary

As a Technical Implementation Manager II in the Commerce Platform Integrations team, you guide clients through complex technical integrations and ensure their success with our proprietary platform. You work closely with clients and internal partners, building strong relationships and delivering timely solutions. Your role is essential in driving innovation and supporting the growth of our payments business.

Job responsibilities

  • Lead integration testing by collaborating with clients to define scope, implement test plans, and execute transitions to production
  • Manage incoming demand efficiently through effective queue management and time management
  • Collaborate with Business Development, Product Solution Specialists, and Relationship Management to deliver innovative client solutions
  • Lead recurring team meetings and training sessions to keep the team ahead of industry trends and best practices
  • Identify and address service gaps to improve the testing experience and exceed team deliverables
  • Oversee department procedures and processes, reporting and addressing gaps to enhance efficiency
  • Provide clear updates and technical guidance to mid and senior management
  • Foster a culture of collaboration, diversity, and inclusion within the team
  • Promote change by driving improvements in service and process
  • Take ownership of project outcomes and proactively manage escalations
  • Build strong relationships with clients and internal partners to support seamless integrations

Required qualifications, capabilities, and skills

  • Minimum 5 years of work experience, including 3 years in Operations or Technology within the credit card processing industry
  • Expertise in modern authentication protocols, including OAuth2.0 and mTLS
  • Ability to interpret technical specifications and APIs for proprietary platforms
  • Experience with REST-based APIs and Open API Specifications
  • Familiarity with AI/LLM and data tools such as Tableau, Splunk, Datadog, and AWS
  • Detail-oriented problem solver with strong de-escalation skills
  • Confident communicator able to provide clear updates to mid and senior management
  • Ability to thrive in a fast-paced, deadline-driven environment

Preferred qualifications, capabilities, and skills

  • Bachelor's degree strongly preferred; robust work experience considered
  • Experience diagnosing complex application, data, and network issues
  • Experience in card services and ecommerce industry; knowledge of proprietary Commerce Platform a plus
  • Familiarity with asynchronous responses, webhooks, Swagger, YAML, JSON, Markdown, and GitHub
  • Proven knowledge of merchant services, including PCI, operational controls, and risk mitigation
  • Formal project management skills or exposure to project management concepts (e.g., Project Management 101)
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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