ZipRecruiter

Log In

2

Remote Implementation Jobs in Phoenix, AZ (NOW HIRING)

Rivia Health

Implementation Manager

Tempe, AZ · On-site +1

This is a remote role, however candidates in the Phoenix, AZ area are preferred What you\'ll do Customer Implementation & Onboarding * Lead new customers through the full implementation lifecycle ...

Rsli

Sup. - Client Implementation

Phoenix, AZ · On-site +1

$80K - $107K/yr

Implementation: * Provide guidance and leadership while acting as a Subject Matter Expert (SME) to ... Proven success influencing remote staff and cross-functional resources. * Strong knowledge of group ...

New

Paychex

Implementation Consultant

Tempe, AZ · Remote

$47K - $74K/yr

Overview The Implementation Consultant is responsible for utilizing best-in-class implementation practices to onboard Paycor clients, spanning from single product delivery to multi-product, complex ...

Valenz Health

Sr. Implementation Manager

Phoenix, AZ · On-site +1

As a Sr. Implementation Manager, you'll be responsible for managing new client implementations and ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Valenz

Sr. Implementation Manager

Phoenix, AZ · Remote

As a Sr. Implementation Manager, you\'ll be responsible for managing new client implementations and ... This is a fully remote position, and we'll provide all the necessary equipment! * Work Environment:

Symmetry

Remote Work Sales Position

Phoenix, AZ · Remote

$60K - $200K/yr

Remote Work Sales Position Must be authorized to work in the US, no work visas offered at this time ... follow and implement our training and sales system and engage with our lead system, and the ...

next page

Showing results 1-20

People also search for

All JobsImplementation JobsRemote Implementation JobsRemote Implementation Jobs in Phoenix, AZ

Remote Implementation information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do remote implementation jobs pay per year?

As of Jun 10, 2026, the average yearly pay for remote implementation in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are some common challenges faced by professionals in Remote Implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.

What is a Remote Implementation job?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are the most commonly searched types of Implementation jobs in Phoenix, AZ? The most popular types of Implementation jobs in Phoenix, AZ are:
What are popular job titles related to Remote Implementation jobs in Phoenix, AZ? For Remote Implementation jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Implementation jobs in Phoenix, AZ look for? The top searched job categories for Remote Implementation jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Implementation jobs? Cities near Phoenix, AZ with the most Remote Implementation job openings:
Remote Implementation jobs near you
Infographic showing various Remote Implementation job openings in Phoenix, AZ as of June 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 2% In-person, and 98% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.
Implementation Manager

Implementation Manager

Rivia Health

Tempe, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Who We Are Looking For

  • We\'re looking for an Implementation Manager to own the customer onboarding experience from signed contract through a successful first 30 days on the platform. You\'ll serve as the primary point of contact for new customers, guiding them through platform configuration, go-live, and early optimization — ensuring they see value fast. You\'ll also manage inbound patient support tickets through HubSpot, acting as a frontline resource for resolving issues and maintaining a high standard of patient experience. This is a high-impact role at a growing company where your work directly influences customer retention, satisfaction, and revenue outcomes.
  • This is a remote role, however candidates in the Phoenix, AZ area are preferred

What you\'ll do

Customer Implementation & Onboarding

  • Lead new customers through the full implementation lifecycle, from kickoff through go-live and the critical first 30 days of platform adoption.
  • Configure the Rivia Health platform using our administrative tools, including setting up billing workflows, communication cadences, payment plan parameters, and EMR integration settings.
  • Develop and manage implementation project plans, keeping customers on track with clear timelines and milestones.
  • Train customer staff (billing teams, office managers, administrators) on how to use the platform and interpret results.
  • Troubleshoot configuration issues and collaborate with Engineering when technical escalation is needed.
  • Monitor early performance metrics (collection rates, patient engagement, A/R movement) and make proactive recommendations to optimize outcomes during the first 30 days.
  • Document implementation processes and contribute to the development of scalable onboarding playbooks.

Patient Support

  • Manage and resolve patient support tickets through HubSpot, ensuring timely and empathetic responses.
  • Triage incoming tickets, identify common issues, and escalate appropriately when needed.
  • Track ticket volume, resolution time, and recurring themes to surface insights that can improve the product or patient experience.
  • Maintain clear documentation of patient interactions and resolutions within HubSpot.

What You Need

  • 1–4 years of experience in implementation management, customer onboarding, customer success, or a similar client-facing role — preferably in healthcare technology or SaaS.
  • Hands-on experience configuring software platforms and using administrative or back-office tools.
  • Familiarity with HubSpot (or a comparable CRM/ticketing system) for managing CRM and support workflows.
  • Strong project management skills with the ability to manage multiple customer implementations simultaneously.
  • Excellent written and verbal communication skills — you can explain technical concepts to non-technical audiences clearly and patiently.
  • Strong critical thinking and problem solving skills, this role is consultative at times and needs someone who can think creatively about how to solve problems.
  • A detail-oriented approach to platform configuration with a low tolerance for errors.
  • Comfort working in a fast-paced, early-stage environment where processes are still being built.

Nice to Have

  • Experience in healthcare revenue cycle management, medical billing, or patient financial services.
  • Familiarity with EMR/practice management system integrations.
  • Experience working with specialty healthcare practices (dermatology, orthopedics, OBGYN, ophthalmology, etc.).
  • Knowledge of HIPAA and PCI compliance requirements.

What You\'ll Get

  • Unlimited vacation days and benefits, including Medical, Dental, Vision, Parental Leave, ancillary plans, and 401k.
  • Remote or hybrid, flexible working environment with a passionate team
  • A chance to be at the forefront of bringing the empowerment and convenience of automation and mobile technology to the healthcare revenue cycle industry.

Apply