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Technical Implementation Manager Jobs in Charleston, SC

Fathom 4, LLC

Cyber Security Analyst

Charleston, SC · On-site

... execute technical and operational cybersecurity capabilities. TYPICAL DUTIES INCLUDE: * Analyze ... Management Framework (RMF) Implementation Plan, System Security Plan, and Contingency Plan)

Fathom 4, LLC

Cyber Security Analyst

Charleston, SC · On-site

... execute technical and operational cybersecurity capabilities. TYPICAL DUTIES INCLUDE: * Analyze ... Management Framework (RMF) Implementation Plan, System Security Plan, and Contingency Plan)

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Technical Implementation Manager information

See Charleston, SC salary details

$36.5K

$96.9K

$157.2K

How much do technical implementation manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for technical implementation manager in Charleston, SC is $96,874.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,700.00 and $113,200.00 per year, depending on experience, location, and employer.

What is a technical implementation manager?

A Technical Implementation Manager oversees the deployment and integration of technology solutions for clients or internal teams. They collaborate with stakeholders to understand requirements, manage project timelines, and ensure successful implementation. This role involves coordinating technical teams, troubleshooting issues, and optimizing system performance. Strong communication, project management, and problem-solving skills are essential.

What are the key skills and qualifications needed to thrive as a technical implementation manager?

To thrive as a Technical Implementation Manager, you need a strong background in project management, technical solution deployment, and systems integration, typically supported by a degree in computer science or a related field. Familiarity with tools like Jira, Salesforce, various ERP systems, and certifications such as PMP or Agile Scrum are often required. Exceptional problem-solving skills, effective communication, and the ability to manage cross-functional teams set top performers apart. These competencies are crucial for ensuring successful technical implementations that meet client needs and organizational goals.

What are the main challenges technical implementation managers usually face in their role?

Technical Implementation Managers often face challenges such as managing tight project timelines, coordinating between diverse technical and non-technical stakeholders, and handling unexpected technical issues during deployment. Navigating shifting client requirements and aligning them with existing system capabilities is common. Success in the role frequently depends on the ability to balance technical complexity with clear communication, all while ensuring projects are delivered on time and within scope. These challenges make the role dynamic and engaging, requiring adaptability and strong organizational skills.

What are popular job titles related to Technical Implementation Manager jobs in Charleston, SC?

For Technical Implementation Manager jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Technical Implementation Manager jobs in Charleston, SC look for?

The top searched job categories for Technical Implementation Manager jobs in Charleston, SC are:

What cities near Charleston, SC are hiring for Technical Implementation Manager jobs?

Cities near Charleston, SC with the most Technical Implementation Manager job openings:

Technical Implementation Manager jobs near you

Technical Service and Support Manager

Standex International

Summerville, SC • On-site

$104K - $104K/yr

Full-time

Re-posted 25 days ago

Standex International rating

6.3

Company rating: 6.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

139th of 160 rated electronics manufacturers

Job description

Standex International is a global industrial growth company operating through our market-leading brands in electronics, cutting-edge forming technologies, engraving, and scientific refrigeration. We work with our customers to advance progress through innovation. From inventing and producing parts for next-generation space vehicles to evolving vaccine refrigeration, designing functional textures for everyday products, improving renewable energy technology, and much more, we are focused on making what's next possible.
Standex Scientific is a provider of specialty temperature-controlled equipment for the medical, scientific, pharmaceutical, biotech, and industrial markets. The group designs and produces its products in Summerville, SC. Our product portfolio is used to control the temperatures of critical healthcare products, medications, vaccines, and laboratory samples. We focus on solving customer problems for these critical applications and deliver innovative products and solutions meeting the unique needs of our customers.
We are seeking a highly experienced Technical Service and Support Manager to lead our service operations for scientific cold storage systems and laboratory equipment. This role requires deep technical expertise combined with proven leadership in managing in-house service teams, third-party field service networks, parts operations, and warranty programs. The ideal candidate will be a technology-forward leader who has successfully deployed digital solutions and ERP integrations to enhance service delivery and customer experience.
What You'll Do
  • Provide strategic leadership and direction for all technical service and support operations, aligning with business objectives and customer needs
  • Ensure exceptional service delivery, response times, and customer satisfaction across all service channels
  • Establish service level agreements (SLAs) and key performance indicators (KPIs) to measure and drive service excellence
  • Serve as executive escalation point for critical customer issues and complex technical problems
  • Maintain deep technical expertise in scientific cold storage systems, ultra-low temperature freezers, laboratory refrigeration, and related scientific equipment
  • Lead, develop, and mentor in-house field service engineers and technical support specialists
  • Design organizational structure, staffing models, and territory coverage to optimize service delivery
  • Foster a culture of technical excellence, customer focus, and continuous improvement
  • Develop and manage relationships with authorized third-party service providers and field service agents to drive network capacity and coverage to support geographical expansion and customer growth
  • Monitor partner performance through scorecards, audits, business reviews, and customer feedback mechanisms
  • Oversee parts sales department operations including demand forecasting, planning, pricing, quoting, availability, and order fulfillment
  • Establish parts distribution network and logistics to ensure rapid delivery
  • Drive aftermarket parts revenue growth and margin improvement initiatives
  • Design and implement comprehensive warranty program covering products and services including establishment of warranty policies, claim processes, and approval workflows
  • Lead integration of warranty management system with existing ERP platform
  • Develop analytics and reporting to track warranty costs, trends, and opportunities
  • Use warranty data to identify product quality issues and drive design improvements
  • Champion the use of technology and digital tools to enhance service operations and customer experience
  • Utilize data analytics and business intelligence to drive decision-making and continuous improvement
  • Develop and implement customer communication strategies and best practices across service touchpoints
  • Develop and manage department budget including labor, parts inventory, warranty expense, and operating costs
  • Provide regular business reporting and analytics to executive leadership
  • Ensure all service operations comply with relevant regulations and industry standards for scientific equipment
  • Manage regulatory compliance for servicing regulated laboratory and cold storage equipment

What You'll Bring
  • Bachelor's degree in Engineering, Life Sciences, or equivalent related technical field
  • Minimum 10+ years of progressive experience in technical service management, with at least 8 years in scientific cold storage, laboratory equipment, or related scientific instrumentation
  • Experience managing parts sales operations and inventory management
  • Track record of successful global warranty program implementation and ERP system integration
  • Strong technical knowledge of ultra-low temperature refrigeration, laboratory cold storage systems, and scientific equipment or similarly complex technologies
  • Expertise in digital transformation, and technology deployment in service operations

What We Value
  • Background in regulated industries (pharmaceutical, biotech, healthcare, research)
  • Certifications in refrigeration, HVAC, or relevant technical areas
  • Experience with Six Sigma or Lean certification
  • Experience with service management platforms (Salesforce Service Cloud, ServiceNow, etc.)
  • International or multi-regional service operations experience
  • Strong business acumen with P&L and budget management experience
  • Knowledge of FDA, GMP, ISO, and other regulatory requirements for scientific equipment

Knowledge/Skills/Abilities
  • Scientific cold storage systems and ultra-low temperature technology
  • Laboratory refrigeration and environmental control equipment
  • Refrigeration systems, compressor technology, and temperature control
  • IoT, remote monitoring, and predictive maintenance technologies
  • ERP systems integration and data architecture
  • CRM and service management software platforms
  • Warranty management systems and analytics
  • Parts inventory management and supply chain optimization
  • Team building and talent development
  • Change management and digital transformation
  • Customer focus and relationship management
  • Technology adoption and innovation

Equal Opportunity Employer. We consider candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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