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Technical Customer Service Associate Jobs (NOW HIRING)

Foundever

$19/hr

Job Overview Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our ...

Xylem

Technical Customer Service Rep

Morton Grove, IL · On-site

$25 - $27/hr

Join Xylem's America's Commercial Team in Morton Grove, IL, as a Technical Customer Service Representative! This role is central to ensuring smooth customer interactions, managing orders, and ...

Venteck Limited Inc

Technical Customer Service

Boca Raton, FL · On-site

$15 - $25/hr (+ commission)

Associate degree, technical diploma, industry certification, or equivalent practical experience ... Customer-service oriented. * Technically curious. * A strong analytical problem solver. * An active ...

Venteck Limited Inc

Technical Customer Service

Boca Raton, FL · On-site

$15 - $25/hr (+ commission)

Associate degree, technical diploma, industry certification, or equivalent practical experience ... Customer-service oriented. * Technically curious. * A strong analytical problem solver. * An active ...

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How much do technical customer service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical customer service associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

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Technical Customer Service Associate jobs near you
Infographic showing various Technical Customer Service Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.

Technical Customer Service Associate I

Oklahoma City, OK • On-site

Babbage, LLC
IT Services • 51 - 200 employees
Learn more about Babbage, LLCexternal

Other

Re-posted 7 days ago

Job description

We are seeking motivated individuals to join our team in Oklahoma City, OK as a Technical Customer Service Associate I. In this role, you will handle incoming support requests, assess and prioritize issues, and route them to the appropriate support teams. You will also provide basic troubleshooting to resolve simple issues on first contact while delivering excellent customer service.
This is a fast-paced, 24/7 environment with needs for flexible scheduling (including days, nights, and swing shifts).
Key Responsibilities

  • Evaluate and prioritize incoming support requests, ensuring proper categorization and routing
  • Perform first-line troubleshooting and resolve basic technical issues
  • Escalate complex issues to specialized teams with clear documentation
  • Use ServiceNow for ticket management, tracking, and reporting
  • Identify recurring issues and recommend process improvements

Qualifications
  • Ability to obtain and maintain a DoD Clearance (we will sponsor if you do not have one)
  • High School diploma + 2 years of technical IT troubleshooting experience
  • Strong communication skills (written and verbal)
  • Ability to work effectively in a team environment
  • Basic knowledge of service desk operations and ticketing systems
  • Experience supporting end-user devices and common applications
Babbage IT logo

About Babbage IT

Sourced by ZipRecruiter

Mission To provide superior talent and opportunities to our contractors and select clients to make them successful. Vision To be a leading provider of staffing solution services and be a trusted partner, to our contractors and clients; To build, maintain, and nurture strong and long-lasting relationships with our clients, remaining engaged in their goals, and contractors, through our strategic value-driven approach and thorough recruiting processes. How Babbage leverages our network and recruiting engine to provide the best talent to support our clients in a continuous improvement model. We provide long-term staffing solutions. The longer we are engaged, the better we get. By investing the time, focus and flexibility to deliver both today and tomorrow, we earn the right to stay. Our value increases over time as we expand our network and become proactive and intuitive.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rockville, MD, US

Year founded

2018

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