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Technical Customer Service Associate Jobs in Ohio

Customer Service Associate

Chillicothe, OH ยท On-site

$13 - $18/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Newport, OH ยท On-site

$12.25 - $16.75/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Gallipolis, OH ยท On-site

$13.25 - $18.50/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

Customer Service Associate

Vinton, OH ยท On-site

$12.50 - $17.25/hr

Customer Service Associate Reports to: Store Manager Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service. As a Customer Service Associate you will ...

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Technical Customer Service Associate information

See Ohio salary details

$8

$16

$26

How much do technical customer service associate jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for technical customer service associate in Ohio is $16.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $18.27 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Technical Customer Service jobs in Ohio?

The most popular types of Technical Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Technical Customer Service Associate jobs?

Cities in Ohio with the most Technical Customer Service Associate job openings:

Infographic showing various Technical Customer Service Associate job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, and 5% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $33,889 per year, or $16.3 per hour.

Technical Customer Service Representative

Cleveland, OH โ€ข On-site

$20/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.


Job description


High-Energy Technical Customer Service Role - Urgently hiring in Cleveland!
Job Title: Technical Customer Service Representative
Pay: $20.00 per hour
Hours: Monday - Friday, 8:00 AM - 5:00 PM (overtime during holiday season)
Start Date: ASAP
Are you someone who enjoys solving problems, helping customers, and using your technical knowledge to make a difference? We are seeking a Technical Customer Service Representative to join a growing team in Cleveland, OH. This is an excellent opportunity to combine strong customer service skills with hands-on problem-solving in a role where no two days are exactly the same.
As a Technical Customer Service Representative, you will serve as a trusted point of contact for customers and end users who need assistance with company products. Your ability to communicate complex information in an easy-to-understand way will play an important role in creating a positive customer experience and supporting the company's commitment to quality and service.
What You'll Do
As a Technical Customer Service Representative, you will be responsible for
  • Assist customers through phone, email, web chat, and vendor support portals.
  • Diagnose technical concerns and identify appropriate solutions.
  • Document customer interactions, troubleshooting steps, and resolutions in the support system.
  • Distinguish between product defects, quality concerns, and user-related issues.
  • Provide professional technical support and guide customers through troubleshooting.
  • Educate users on product features, procedures, service manuals, and schematic diagrams.
  • Respond promptly to support requests, recommend additional solutions when appropriate, and follow up to ensure issues are resolved.
What You'll Bring
The ideal candidate for this role will have
  • Bring 1-2 years of customer service, technical support, or related experience.
  • Demonstrate proficiency with Microsoft Word, Excel, and Outlook.
  • Possess strong mechanical aptitude and communicate confidently about products and services.
  • Interpret technical documentation, product information, and schematic diagrams effectively.
  • Communicate clearly and professionally in both verbal and written interactions.
  • Work collaboratively with team members while following established procedures and direction.
  • Spanish bilingual skills and an associate degree or technical training are preferred but not required.
Why Join Us in Cleveland?
  • Opportunity to work with a company committed to employee growth and development
  • Comprehensive training provided to support your success in the role
  • Competitive hourly pay with potential for career advancement
  • Enjoy affordable health and prescription coverage with no waiting period
  • Benefits offered by the employer once hired permanently
Location & Schedule
This position is on-site in Cleveland, OH, and offers standard weekday hours from 8:00 AM to 5:00 PM.
Ready to Take the Next Step?
If you are eager to start an engaging and impactful career as a Technical Customer Service Representative in Cleveland, apply today or reach out to our recruiting team to learn more. Don't wait-we're hiring now!
#SSO
Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.
Learn more about:
  • Current job openings in your area
  • How Stivers supports your career success
  • Expert tips and resources for job seekers

Take the next step in your career with Stivers-apply today and let us help you find your perfect match!
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We've seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information-such as your Social Security number or banking details-outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.
All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don't engage. Learn how to spot job scams and protect yourself here.
Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.